Service Buddy
servicebuddy.io
Spec sheet
- Purpose
- Service Buddy is an all-in-one operating system for flooring, carpet and rug stores, covering scheduling, quotes, payments, inventory and client communication.Read 8 Oct 2026 · servicebuddy.io
- Security
- The privacy policy says Service Buddy uses commercially reasonable safeguards, including encryption in transit and at rest; its pricing FAQ also states payment processing is PCI-compliant.Read 8 Oct 2026 · servicebuddy.io
- Privacy
- The privacy policy says Service Buddy does not sell or rent personal information and does not allow third-party AI providers to train general-purpose models on user data without consent.Read 8 Oct 2026 · servicebuddy.io
- Support
- Every account includes access to the team by phone, text or email, and the company describes training, onboarding and ongoing support as included.Read 8 Oct 2026 · servicebuddy.io
- Headquarters
- Boston, Massachusetts, United StatesRead 28 Sep 2026 · servicebuddy.io
- BuddyAI
- BuddyAI can generate itemized estimates and summarize customer notes and job history; voice commands are described as coming soon.Read 8 Oct 2026 · servicebuddy.io
- Intended customers
- The company says it serves independent flooring stores, multi-location flooring retailers and businesses managing customers, quotes, jobs or inventory.Read 8 Oct 2026 · servicebuddy.io
- Inventory
- Inventory features include real-time stock tracking, QR labels, vendors and purchase history.Read 8 Oct 2026 · servicebuddy.io
- Onboarding
- Service Buddy says onboarding takes about three hours of the team's time over a week and most businesses are live within five days or less.Read 8 Oct 2026 · servicebuddy.io
- Other integrations
- The integrations page lists Stripe, Google Calendar, Microsoft Outlook/365 Calendar, Twilio Messaging, website lead capture, Google Ads and Meta Ads.Read 8 Oct 2026 · servicebuddy.io
- Payments
- Buddy Pay processes cards and ACH, collects deposits, supports partial or full refunds and reconciles transactions within Service Buddy.Read 8 Oct 2026 · servicebuddy.io
- Proposals
- Customers can digitally sign quotes and invoices and approve and pay them online.Read 8 Oct 2026 · servicebuddy.io
- QuickBooks integration
- QuickBooks Online syncs customers, invoices and payments in both directions.Read 8 Oct 2026 · servicebuddy.io
- Scheduling
- The platform provides a calendar for jobs, installations, reminders and tasks.Read 8 Oct 2026 · servicebuddy.io
Plans and prices
Service Buddy $500 a month Starts at $500/month; pricing scales with annual sales; one-time onboarding fee applies CRM · digital quotes and invoices · scheduling · inventory, purchase and work orders · payments · reporting · onboarding and training · multi-store support · unlimited photos, files and customer text messages · built-in AI · phone, text and email support Read 8 Oct 2026 · servicebuddy.io
Where Specifiction places it
- Flooring Contractor Software#23 of 247.2
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