ShakeYourTail
shakeyourtail.com
What it is
ShakeYourTail is web-based dog grooming software for managing schedules, clients, pets, appointments, and documents. Its colour-coded calendar supports bookings with team members, while records can include client details, pet breed and photos, medical and grooming notes, vet contacts, and appointment history. Clients can book online or send appointment requests for the business to review and approve. Text and email reminders and confirmations include follow-ups for missed appointments and clients who have not returned. Businesses can take online payments and deposits through Lopay and SumUp, and create electronic contracts for clients to review and sign. Targeted email and SMS campaigns are available, with one campaign credit deducted for each campaign sent. Reports cover and export client details, appointments, marketing, and no-shows. The maker says it secures, updates, and backs up customer data. ShakeYourTail runs on the web and offers a free plan, paid plans from £15/mo, and a 30-day trial. Plan limits include SMS credits and support availability that vary by tier.
Spec sheet
- What it does
- ShakeYourTail is a cloud scheduling, CRM and document-management service for dog-grooming and other pet businesses.Read 20 Oct 2026 · shakeyourtail.com
- Product
- ShakeYourTail describes itself as cloud based dog grooming software for scheduling, CRM, client, appointment and document management.Read 8 Oct 2026 · shakeyourtail.com
- Intended users
- The maker presents ShakeYourTail as software for dog grooming businesses, salons, groomers and other pet businesses.Read 8 Oct 2026 · shakeyourtail.com
- Founded
- 2009Read 28 Sep 2026 · shakeyourtail.com
- Client and pet records
- Records can include client details, emergency contacts, medical and grooming notes, breeds, photos, vet contacts and appointment history.Read 20 Oct 2026 · shakeyourtail.com
- Company headquarters
- The registered office is Kemp House, 152–160 City Road, London, England, EC1V 2NX.Read 20 Oct 2026 · find-and-update.company-information.service.gov.uk
- Company history
- The about section says the journey began in 2009 with a family run dog grooming business seeking a digital way to manage clients and bookings.Read 8 Oct 2026 · shakeyourtail.com
- Company legal name
- Terms identify Petstar as the owner and operator of the ShakeYourTail and petstar domains.Read 20 Oct 2026 · schedule.shakeyourtail.com
- Company registration
- Companies House lists PETSTAR LIMITED as an active private company incorporated on 16 August 2016 for business and domestic software development.Read 20 Oct 2026 · find-and-update.company-information.service.gov.uk
- Contracts
- Businesses can create electronic contracts for customers to view and sign online.Read 20 Oct 2026 · shakeyourtail.com
- Data import
- The FAQ says client and pet data can be imported when supplied in a suitable format.Read 20 Oct 2026 · shakeyourtail.com
- Developer access
- The publicly available official documentation reviewed consists of end-user guides and a legacy PDF user manual rather than developer reference material.Read 20 Oct 2026 · help.shakeyourtail.com
- Independent app listing
- UpdateStar lists ShakeYourTail 1.0 as Petstar freeware for iOS and reports a 1 out of 5 user rating.Read 20 Oct 2026 · shakeyourtail.updatestar.com
- Limit: free-tier caps
- The free tier is limited to 100 clients and one user/resource and excludes SMS, payments, contracts, support, marketing, reporting and online booking.Read 20 Oct 2026 · shakeyourtail.com
- Limit: higher-tier gating
- The comparison site says marketing, online booking and broader multi-groomer capabilities require higher-priced plans.Read 20 Oct 2026 · groomboard.com
- Limit: terms disclaimers
- The terms allow Petstar to modify or discontinue services without notice and disclaim liability for interruptions, data loss and security problems.Read 20 Oct 2026 · schedule.shakeyourtail.com
- Marketing
- Targeted email and SMS campaigns support newsletters, offers and segmented customer messaging, with purchasable templates.Read 20 Oct 2026 · help.shakeyourtail.com
- Migration
- The 2026 migration guide warns that testing data in a new account will be overwritten during classic-account migration and that users should remain on screen until transfer completes.Read 20 Oct 2026 · help.shakeyourtail.com
- Multi-site
- Enterprise supports managing multiple sites, staff and appointments under one login.Read 20 Oct 2026 · shakeyourtail.com
- Notable news: June 2026 release
- The product blog lists a 14 June 2026 release adding online registrations, waitlists and recurring events.Read 20 Oct 2026 · shakeyourtail.blog
- Notable news: September 2026 release
- The product blog announced a 22 September 2026 release with clearer payment tracking, flexible customer contacts and faster rebooking.Read 20 Oct 2026 · shakeyourtail.blog
- Online booking
- Clients can receive a portal link, submit bookings and either be auto-accepted or reviewed by the business.Read 20 Oct 2026 · help.shakeyourtail.com
- Origin story
- The maker says the project began in 2009 after a family grooming business replaced paper diaries with an internally built system called Border.Read 20 Oct 2026 · petstar.co.uk
- Payments
- The site says payments and deposits can be taken online and names Lopay and SumUp as payment partners.Read 8 Oct 2026 · shakeyourtail.com
- Payments integration
- The help guide says ShakeYourTail is linked with SumUp for online payments and deposits; the website also lists Lopay and SumUp partnerships.Read 20 Oct 2026 · help.shakeyourtail.com
- Praise: ease and reminders
- A verified Software Advice reviewer said the software reduced no-shows, replaced paper records, worked across iPad, Android, iPhone and desktop, and offered responsive support.Read 20 Oct 2026 · softwareadvice.com
- Praise: support
- The maker’s customer examples repeatedly praise responsive support, appointment planning and reduced administration from automated reminders.Read 20 Oct 2026 · shakeyourtail.com
- Rating on Capterra
- 4.3 out of 5 from 7 reviews.Read 20 Oct 2026 · capterra.com
- Rating on Software Advice
- 4.3 out of 5 from 7 reviews.Read 20 Oct 2026 · softwareadvice.com
- Reminders
- Automated confirmations, appointment reminders, missed-client messages and no-show messages can be sent by email or SMS.Read 20 Oct 2026 · shakeyourtail.com
- Reporting
- Reports can cover and export client details, appointments, marketing and no shows.Read 8 Oct 2026 · shakeyourtail.com
- Reports
- Users can report and export client, appointment, marketing and no-show information.Read 20 Oct 2026 · shakeyourtail.com
- Schedule
- The service provides team appointment booking with a colour-coded calendar.Read 20 Oct 2026 · shakeyourtail.com
- Scheduling
- The service provides a colour coded schedule for booking appointments with team members.Read 8 Oct 2026 · shakeyourtail.com
- Security and backups
- The maker says it secures, updates and safely backs up customer data.Read 8 Oct 2026 · shakeyourtail.com
- Security statement
- The homepage says the provider secures, updates and backs up customer data, while its terms disclaim any warranty that service will be secure or uninterrupted.Read 20 Oct 2026 · schedule.shakeyourtail.com
- Services
- Appointments support custom services, supplementary treatments, collection/drop-off options and promotional packages.Read 20 Oct 2026 · shakeyourtail.com
- SMS credits
- Paid-plan SMS credits roll over between billing months and additional bundles can be purchased.Read 20 Oct 2026 · shakeyourtail.com
- SMS limits
- The pricing table lists monthly SMS credits of 0 for Free, 100 for Core, 200 for Business and 300 for Enterprise; its FAQ says unused credits roll over.Read 8 Oct 2026 · shakeyourtail.com
- Support documentation
- The help center provides getting-started, online-booking, resource/staff, campaign and migration guides plus a support contact route.Read 20 Oct 2026 · help.shakeyourtail.com
- Support limits
- The pricing table lists support as unavailable on Free and Core and available on Business and Enterprise.Read 8 Oct 2026 · shakeyourtail.com
Plans and prices
Free Free monthly 100 clients · 1 user/resource · email reminders · 1 site · no SMS, payments, contracts, support, marketing, analytics, reporting or online booking Read 20 Oct 2026 · shakeyourtail.com
Core $15 a month monthly Unlimited clients · 1 user/resource · e-contracts · email/SMS reminders · payments/deposits · 100 SMS credits · 1 site Read 20 Oct 2026 · shakeyourtail.com
Business $35 a month monthly Unlimited clients · 5 users/resources · support · marketing · analytics/reporting · online booking · 200 SMS credits · 1 campaign credit · 1 site Read 20 Oct 2026 · shakeyourtail.com
Enterprise $45 a month monthly Unlimited clients and users/resources · multi-site management · support · marketing · analytics/reporting · online booking · 300 SMS credits · 4 campaign credits Read 20 Oct 2026 · shakeyourtail.com
Strong points and limits
Strong points
- Colour-coded schedule for team appointments
- Pet records include medical and grooming notes
- Text and email reminders and confirmations
- Online payments and deposits supported
- Reports cover clients, appointments, and no-shows
Limits
- Free plan has no SMS reminders
- Free plan does not include payments or deposits
- Support is unavailable on Free and Core
- Campaigns consume one credit each
Who it suits
ShakeYourTail suits dog groomers, salons, and other pet businesses that need appointment scheduling alongside client and pet records. Teams wanting online bookings, reminders, and payment handling can consider the paid tiers, since these are not included in the Free plan.
Verdict
ShakeYourTail connects grooming schedules and records with reminders, bookings, and payments. Compare each tier's SMS credits, support, and booking limits before choosing.
Where Specifiction places it
- Pet Grooming Scheduling Software#7 of 308.5
