SMB Sidekick
smbsidekick.ai
Spec sheet
- Product
- SMB Sidekick is an AI receptionist and customer communications platform for small businesses that answers calls and texts, books appointments, manages leads, and uses business knowledge to answer questions.Read 7 Oct 2026 · smbsidekick.ai
- Audience
- The company describes the product as built for small businesses and gives examples for plumbers, HVAC companies, restaurants, professional offices, and multi-location businesses.Read 7 Oct 2026 · smbsidekick.ai
- Security
- The privacy policy says data is transmitted over HTTPS/TLS, Google OAuth tokens are encrypted at rest with AES-256, and row-level security isolates customer data.Read 7 Oct 2026 · smbsidekick.ai
- Privacy
- The privacy policy says SMB Sidekick does not store raw call audio recordings or verbatim call transcripts, and does not collect voiceprints or biometric data.Read 7 Oct 2026 · smbsidekick.ai
- Support
- The pricing page lists email support for Solo and Starter, priority support for Growth, and dedicated support for Pro.Read 7 Oct 2026 · smbsidekick.ai
- Company
- SMB Sidekick identifies Innova8 LLC as its parent company and service operator.Read 7 Oct 2026 · smbsidekick.ai
- AI model
- The company says its AI agent Rover is built on Anthropic's Claude model.Read 7 Oct 2026 · smbsidekick.ai
- Claude connector
- SMB Sidekick offers a Claude connector with 16 tools for reading business data and taking actions such as sending SMS and saving reports.Read 7 Oct 2026 · smbsidekick.ai
- Data retention
- The policy says call summaries are automatically deleted after 3 years and SMS logs after 12 months.Read 7 Oct 2026 · smbsidekick.ai
- Knowledge base
- Businesses can train the agent on their services, hours, prices, FAQs, and policies using uploaded documents, including PDF and DOCX files.Read 7 Oct 2026 · smbsidekick.ai
- Messaging
- The SMS agent can automatically text missed callers, answer questions, qualify leads, and book appointments through two-way text conversations.Read 7 Oct 2026 · smbsidekick.ai
- Notable limit
- The pricing comparison lists integrations as coming soon across all four plans, while the homepage names Google Calendar and Calendly as calendar connections.Read 7 Oct 2026 · smbsidekick.ai
- Phone answering
- Its AI phone agent answers calls 24/7, handles FAQs, triages emergencies, and can book appointments in the business's brand voice.Read 7 Oct 2026 · smbsidekick.ai
- Scheduling integrations
- The scheduling feature connects to Google Calendar and Calendly to check availability and book appointments.Read 7 Oct 2026 · smbsidekick.ai
Plans and prices
Solo $29 a month 110 min/mo · 100 SMS/mo · 1 doc · $0.25/min overage · 1 location · 1 team seat · email support Read 7 Oct 2026 · smbsidekick.ai
Starter $59 a month 280 min/mo · 300 SMS/mo · 5 docs · $0.25/min overage · 1 location · 2 team seats · email support Read 7 Oct 2026 · smbsidekick.ai
Growth $99 a month 500 min/mo · 750 SMS/mo · 25 docs · $0.22/min overage · 1 location · 5 team seats · priority support Read 7 Oct 2026 · smbsidekick.ai
Pro $199 a month 1,050 min/mo · 2,000 SMS/mo · unlimited docs · $0.20/min overage · 5 locations · 15 team seats · dedicated support Read 7 Oct 2026 · smbsidekick.ai
Where Specifiction places it
- SMS Chatbot Software#23 of 327.3
