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Starmind

starmind.com

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Spec score 7.3 #29 of 36 in AI Knowledge Base Software

Spec sheet

What it does
Capacity’s Answer Engine provides AI-powered answers from organizational knowledge and points to the source location.Read 8 Oct 2026 · capacity.com
API
Capacity says its integrations include open APIs and that customers can build custom integrations.Read 8 Oct 2026 · capacity.com
Integrations
Capacity lists more than 270 integrations, including Salesforce, ServiceNow, Zendesk, Slack, Microsoft Teams, and Google Workspace.Read 8 Oct 2026 · capacity.com
Security
Capacity says it uses AES-256 encryption at rest and TLS 1.2+ in transit, and lists GDPR, HIPAA, and SOC 2 Type II compliance.Read 8 Oct 2026 · capacity.com
Support
Capacity’s support page directs customers to email [email protected].Read 8 Oct 2026 · capacity.com
Headquarters
Zurich, SwitzerlandRead 28 Sep 2026 · starmind.com
Founded
2010Read 28 Sep 2026 · starmind.com
Company
Capacity says it was founded in 2017 by David Karandish and Chris Sims and is headquartered in St. Louis.Read 8 Oct 2026 · capacity.com
Access controls
Capacity lists role-based access controls, granular permissions, audit logs, and single sign-on.Read 8 Oct 2026 · capacity.com
AI privacy
Capacity states that customer data is never shared or used to train external models.Read 8 Oct 2026 · capacity.com
Data handling
The Answer Engine indexes data where it lives, without requiring users to move or upload their files.Read 8 Oct 2026 · capacity.com
Interfaces
Answer Engine is available through a web app, the Capacity platform, messaging platforms including Slack, Teams, Zoom, and Google Chat, and other tools.Read 8 Oct 2026 · capacity.com
Pricing model
Capacity describes an annual platform subscription plus usage-based pricing, with integrations and add-ons priced separately as applicable.Read 8 Oct 2026 · capacity.com
Product status
Starmind is now part of Capacity, where it adds an expert knowledge layer that connects users to internal experts when documents do not answer their questions.Read 8 Oct 2026 · starmind.com
Search
Answer Engine searches across existing systems and can return answers from presentations, documents, images, audio, video, and dashboards.Read 8 Oct 2026 · capacity.com
Who it serves
Capacity describes its platform as supporting contact centers and customer support, HR and operations, IT, and sales and marketing teams.Read 8 Oct 2026 · starmind.com

Plans and prices

Core Priced on request Annual platform subscription plus usage-based pricing; contact Capacity for a custom package. Knowledge base · Helpdesk and automations · AI Agent Builder · Data indexing · 250+ integrations · Up to 100GB storage Read 8 Oct 2026 · capacity.com
Enterprise Priced on request Annual platform subscription plus usage-based pricing; contact Capacity for a custom package. Everything in Pro · Campaigns and CRM · Advanced workflows · HIPAA package available · Up to 2TB storage Read 8 Oct 2026 · capacity.com
Pro Priced on request Annual platform subscription plus usage-based pricing; contact Capacity for a custom package. Everything in Core · Live chat and inbox · Real-time Agent Assist · Conversation intelligence and AQA · Developer platform · Up to 1TB storage Read 8 Oct 2026 · capacity.com

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Where Specifiction places it

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