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Tech riderRev. 10 Oct 2026

Toku Contact Centre

Ch 316.3of 39Contact Center Software
  1. 1Runs onAPI, Web
  2. 2IVRYes
  3. 3Deploymentcloud
  4. 4Channel coverageomnichannel
  5. 5Outbound dialerYes
  6. 6Call recordingYes
  7. 7Supervisor toolsYes
7 lines stated Written from the maker's own pages: toku.co
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The Toku Contact Centre homepage

Overview

Toku Contact Centre is ranked #31 of 39 in contact center software on Specifiction. It runs on API, Web.

Toku Contact Centre plans and pricing

All plans
Toku Contact Centre Bespoke enterprise solution · demo and quote by enquiry toku.co · 10 Oct 2026

Compared on contact center software

IVR
Yestoku.co
Deployment
cloudtoku.co
Channel coverage
omnichanneltoku.co
Outbound dialer
Yestoku.co
Call recording
Yestoku.co
Supervisor tools
Yestoku.co

Facts

Purpose
A cloud-based contact centre for orchestrating customer interactions across channels, designed to improve agent efficiency and customer experience.toku.co · 10 Oct 2026
Audience
Toku describes the product as a bespoke contact centre solution built for enterprises.toku.co · 10 Oct 2026
Channels
The product page lists calls, SMS, WhatsApp, in-app channels, email, and webchat.toku.co · 10 Oct 2026
Call tools
Agents can make and receive calls, record and transfer calls, and use sentiment analysis.toku.co · 10 Oct 2026
Operations
The central admin view supports agent and call-flow management, real-time productivity reports, and live-call and recording monitoring.toku.co · 10 Oct 2026
Routing
Administrators can configure call routing, distribution, and agent status from the platform.toku.co · 10 Oct 2026
CRM integration
The page describes Salesforce integration, including CRM-synced customer updates and calling, recording, notes, transfers, and post-call surveys within the CRM.toku.co · 10 Oct 2026
AI
Toku says its AI solutions are tuned for APAC languages and can help agents and supervisors gain operational insights.toku.co · 10 Oct 2026
Regional reach
Toku states that the service offers virtual numbers in more than 120 countries and low latency in APAC.toku.co · 10 Oct 2026
Support
Toku advertises 24/7 consolidated support for the platform and network.toku.co · 10 Oct 2026
In-app voice
The contact centre can be extended with an SDK for inbound and outbound VoIP calls inside a customer’s app.toku.co · 10 Oct 2026
Enterprise setup
The product page asks prospective customers for their operating countries, CRM, and expected number of agents, and invites them to schedule a demo.toku.co · 10 Oct 2026

Company

Founded
2017toku.co · 28 Sept 2026
Headquarters
Singaporetoku.co · 28 Sept 2026

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All accessCh 01 Webex App Free planAndroidiOS Free to start7.7 All accessCh 02 Comm100 Contact Center Free trialAndroidAPI from $27/mo7.5 All accessCh 03 Daktela Contact Center Free trialAndroidAPI from €12/mo7.5 All accessCh 04 Dialpad Support Free trialAndroidAPI from $8,095/mo7.4 All accessCh 05 Zoom Scheduler WebWindows 7.3 All accessCh 06 Amazon Connect Free trialAndroidAPI 7.2

Where it ranks on Specifiction

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Sources