Triple Session
triplesession.com
What it is
Triple Session is an AI sales coaching platform for customer-facing Sales, Customer Success, and Support teams. It records calls through a meeting bot or integrations, and the company says its AI analyzes every call. Scorecards evaluate conversations against a sales playbook and assign each representative a training focus, supported by courses, roleplay, and example call clips. Listed call connections include Google Meet, Zoom, Teams, Aircall, and Kixie; HubSpot and Salesforce are listed for CRM links. Coaching insights can flow to Slack, CRM systems, email, and dashboards, with automations, Zapier, and a public API also mentioned. Transcription is listed in 99 languages, while the platform is fully translated into English, Portuguese, and Spanish. A free personal plan includes courses, quizzes, certificates, and three one-time AI call reviews. Team plans have no free trial and are billed annually, starting at $45/user/month for Academy Pro. Setup is described as taking two to four weeks.
Spec sheet
- What it does
- Triple Session describes itself as an AI sales coaching platform that records calls, scores them against a sales playbook, and trains reps to address gaps.Read 30 Sep 2026 · triplesession.com
- Integrations
- The site lists Google Meet, Zoom, Teams, Aircall and Kixie for calls, and HubSpot and Salesforce for CRM connections.Read 30 Sep 2026 · triplesession.com
- Security
- The security page says Triple Session is SOC 2 Type II compliant, encrypts customer data at rest and uses TLS 1.3 or higher in transit.Read 30 Sep 2026 · triplesession.com
- Support
- Ticket and email support are included in every listed team plan; Slack support and priority support are listed for Academy Pro + AI Coach and Enterprise.Read 30 Sep 2026 · triplesession.com
- AI data handling
- The homepage FAQ says it does not train external models on customer data and segregates customer data by tenant.Read 30 Sep 2026 · triplesession.com
- Call coverage
- The company says its AI analyzes 100% of calls, using its meeting bot or call recording integrations.Read 30 Sep 2026 · triplesession.com
- Coaching
- Its coaching flow scores calls against scorecards and assigns each rep a training focus, with courses, roleplay and example call clips.Read 30 Sep 2026 · triplesession.com
- Free access
- The pricing FAQ describes a free personal plan with the course library, quizzes, certificates and three one-time AI call reviews.Read 30 Sep 2026 · triplesession.com
- Implementation
- The homepage FAQ says setup from kickoff to live coaching takes two to four weeks and requires a few hours a week from a sales leader during setup.Read 30 Sep 2026 · triplesession.com
- Intended customers
- The homepage FAQ describes the product as designed for customer-facing Sales, Customer Success and Support teams at small and mid-market companies.Read 30 Sep 2026 · triplesession.com
- Languages
- The pricing comparison lists transcription in 99 languages; the homepage FAQ says English, Portuguese and Spanish are fully translated platform languages.Read 30 Sep 2026 · triplesession.com
- Trial terms
- The pricing FAQ says team plans do not have a free trial and are paid and billed annually.Read 30 Sep 2026 · triplesession.com
- Workflows
- The site says coaching insights can appear in Slack, CRM, email and dashboards, and mentions automations, Zapier and a public API.Read 30 Sep 2026 · triplesession.com
Plans and prices
Strong points and limits
Strong points
- Analyzes 100% of calls, according to the company
- Scorecards assign individual training focuses
- Connects listed meeting and CRM services
- Free personal plan available
- Transcription listed in 99 languages
Limits
- Team plans have no free trial
- Team billing is annual
- Setup requires two to four weeks
Who it suits
It is designed for small and mid-market companies with customer-facing Sales, Customer Success, or Support teams. Teams should allow a sales leader a few hours weekly during the two-to-four-week setup.
Verdict
Triple Session combines call scoring, AI coaching, and structured learning with CRM and meeting integrations. The free personal tier offers a limited introduction, while team adoption involves annual billing and a defined setup period.
Where Specifiction places it
- Sales Coaching Software#22 of 267.0
- AI Sales Call Analysis Software#20 of 237.0