Unthread pricing
2 plans read from unthread.io
Pro$75 a month Starting at $75 per agent / month; contract lengths may be monthly, annual, or multi-year.Minimum 5 seats · Conversation tracking, SLAs and assignments · Slack Inbox and Broadcasts · Integrations & API · Dedicated Slack support channel · Customer portal · Knowledgebase sync · Custom analytics dashboards · NPS & CSAT surveys · CRM integrations · Bi-directional 3rd party ticket sync · Escalations & approval requests · Custom status workflows · Standard MSA Read 5 Oct 2026 · unthread.io
EnterprisePriced on request Custom solutions; contact Unthread.AI automation builder · Self-learning documentation · Dedicated solutions engineer · Custom RBAC permissions · Custom integrations · SSO · HRIS integration & directory sync · HIPAA & BAAs · Dedicated hosting · Mass email broadcasts · Industry-leading SLAs · Slack enterprise grid · LDAP integration · Custom MSA Read 5 Oct 2026 · unthread.io
In short
- Unthread has a free plan (Enterprise).
- A free trial is offered.
- Paid plans published: 1, from $75 a month.
- 1 plan is priced on request (Enterprise).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Genesys Cloud CX | $75/mo | No | Yes |
| Jira | $7.91/mo | Yes | Yes |
| Freshdesk | $19/mo | Yes | No |
| InvGate Service Desk | $41.67/mo | No | Yes |
| Help Scout | $25/mo | Yes | Yes |
| ManageEngine ServiceDesk Plus | $10/mo | No | Yes |
| Intercom | $0.99/mo | No | Yes |
| Microsoft Dynamics 365 Sales | $4/mo | No | Yes |