Uptick
uptickhq.com
What it is
Uptick is an operating system for fire and security businesses, bringing quotes, scheduling, reports, and invoices into one product. It is aimed especially at fire inspection, testing, and maintenance teams with 3–50 field technicians. Technicians can complete digital inspection forms based on local standards, using hundreds of templates or adapting forms for customer and site needs. Scheduling includes recurring inspections and an AI Scheduler that assigns technicians and tasks in one click. Other features cover asset lists, deficiencies and sales quotes, billing, inventory, timesheets, installation projects, a customer portal, and reporting. The product includes a technician mobile app and offline mode. Listed integrations include Xero, QuickBooks, Sage, MYOB, Joyfill, Honeywell, Locatrix, and The Compliance Engine; field and office transactions integrate directly with Xero, QuickBooks, and MYOB. Uptick says most companies can get started within two months and that served regions have local support. Pricing is available on request; the plan is invoiced monthly and can be canceled at any time. The maker says it may not suit one-person handyman businesses or buyers needing enterprise-level asset-management complexity.
Spec sheet
- Product
- Uptick is an all-in-one operating system for fire and security businesses, covering quotes, scheduling, reports and invoices.Read 29 Sep 2026 · uptickhq.com
- Intended users
- The maker says Uptick is built for fire inspection, testing and maintenance businesses, especially teams with 3–50 field technicians.Read 29 Sep 2026 · uptickhq.com
- Platforms
- Office users can access Uptick in a browser on Mac, PC, or Linux without additional software downloads; field staff can use Apple or Android devices through the app.Read 29 Sep 2026 · uptickhq.com
- Integrations
- The maker lists Xero, QuickBooks, Sage, MYOB, Joyfill, Honeywell, Locatrix, and The Compliance Engine integrations.Read 29 Sep 2026 · uptickhq.com
- Security
- Uptick says it has passed rigorous security audits and penetration testing while working with government and banking clients.Read 29 Sep 2026 · uptickhq.com
- Founded
- 2014Read 28 Sep 2026 · uptickhq.com
- Company
- Uptick says it began in 2014 and makes software for companies that maintain life, health, and safety assets in buildings.Read 29 Sep 2026 · uptickhq.com
- Accounting integrations
- Uptick says transactions from the field or office integrate directly with Xero, QuickBooks, and MYOB; Sage integrations are described as current and upcoming.Read 29 Sep 2026 · uptickhq.com
- Inspection forms
- Technicians can complete digital inspection forms based on local standards, with hundreds of templates and options to customize forms for customer or site requirements.Read 29 Sep 2026 · uptickhq.com
- Notable limitation
- The maker says Uptick may not be ideal for a one-person handyman business or for buyers needing enterprise-level asset-management complexity.Read 29 Sep 2026 · uptickhq.com
- Operations
- Features include asset lists, deficiency and sales quoting, billing and invoicing, inventory management, timesheets, installation projects, a customer portal, and reporting.Read 29 Sep 2026 · uptickhq.com
- Reliability
- The maker states a 99% uptime expectation, including scheduled maintenance, and says dedicated hosting and Support SLAs are available for large enterprises.Read 29 Sep 2026 · uptickhq.com
- Scheduling
- Uptick offers recurring inspection scheduling and an AI Scheduler that schedules technicians and tasks in one click.Read 29 Sep 2026 · uptickhq.com
- Support and onboarding
- Uptick says each region it serves has local customer support, and most companies can get up and running within two months.Read 29 Sep 2026 · uptickhq.com
Plans and prices
Strong points and limits
Strong points
- Inspection forms include hundreds of templates
- Supports recurring inspections and one-click scheduling
- Mobile app includes offline mode
- Monthly invoicing and cancellation at any time
Limits
- Pricing is available only on request
- May not suit one-person handyman businesses
- May not fit enterprise-level asset-management needs
Who it suits
Uptick suits fire inspection, testing, and maintenance businesses, particularly teams with 3–50 field technicians. The maker cautions that it may not fit one-person handyman businesses or buyers needing enterprise-level asset-management complexity.
Verdict
Uptick combines field inspection work with scheduling, quoting, billing, and customer-facing tools. Its stated fit is clearest for fire and security maintenance teams with several field technicians; request pricing and assess the stated limitations first.
Where Specifiction places it
- Security System Installer Software#25 of 277.0
- Fire Protection Software#30 of 316.9