VacayOps
vacayops.com
What it is
VacayOps is a vacation-rental management platform and property management system for property managers, self-managed owners, and service companies. Its full platform combines reservations, direct channels, guest messaging, operations, accounting, communications, CRM, AI, website building, and owner and guest portals. It connects directly to Airbnb, Vrbo, Booking.com, Google Vacation Rentals, and Hopper, with listing, rate, and reservation synchronization. Reservations can create turnover tasks automatically; operations also cover scheduling, inspections, maintenance, routing, time tracking, and housekeeping automation. The website builder provides drag-and-drop editing, multi-page sites, themes, SEO recommendations, property search, and Stripe checkout for direct bookings. The AI assistant supports property-aware chat, task creation, vendor lookup, conversation search, image analysis, and guest-message auto-response. Desktop and mobile browsers are supported through a progressive web app; native iOS and Android apps are listed as coming soon. Plans start at $15 a month based on active properties for Operations Only. Property Owner and Full Platform cost $19 a month each on that basis.
Spec sheet
- Integrations
- Integrations include PriceLabs, Google Workspace, Microsoft 365, QuickBooks Online, Telnyx, Stripe, iCal, Mapbox, Google Drive, OneDrive, Seam, UniFi Guest WiFi, Slack and Shippo.Read 1 Oct 2026 · vacayops.com
- Security
- VacayOps states that it provides multi-tenant data isolation with Firestore security rules, role-based access control, encrypted credential storage, automated backups and audit logging.Read 1 Oct 2026 · vacayops.com
- Support
- The pricing page includes priority support, and the company says development, support and onboarding are 100% US-based.Read 1 Oct 2026 · vacayops.com
- Founded
- 2024Read 28 Sep 2026 · vacayops.com
- AI assistant
- Its AI Assistant supports multi-turn chat, property-aware context, task creation, vendor lookup, conversation search, image analysis and guest-message auto-response.Read 1 Oct 2026 · vacayops.com
- Company history
- The About page says VacayOps was born in 2024, opened to external operators in 2025, and became a full PMS in 2026.Read 1 Oct 2026 · vacayops.com
- Direct channels
- The platform connects directly to Airbnb, Vrbo, Booking.com, Google Vacation Rentals and Hopper.Read 1 Oct 2026 · vacayops.com
- Mobile availability
- Native iOS and Android apps for administrators and field teams are listed as coming soon to the App Store and Google Play, with progressive web-app support for desktop and mobile browsers.Read 1 Oct 2026 · vacayops.com
- Operations automation
- Reservations can automatically create turnover tasks, with scheduling, inspections, maintenance, routing, time tracking and housekeeping automation.Read 1 Oct 2026 · vacayops.com
- Pricing limits
- There are no per-seat fees, setup fees, contracts, booking fees, channel-manager fees or commissions; smart devices cost $5/device/month and phone lines cost $7/line/month.Read 1 Oct 2026 · vacayops.com
- Product scope
- VacayOps is a vacation-rental management platform and PMS combining reservations, direct channels, guest messaging, operations, accounting, communications, CRM, AI, website building and portals.Read 1 Oct 2026 · vacayops.com
- Target customers
- VacayOps offers solutions for property managers, self-managed property owners, and cleaning, maintenance and field-service companies.Read 1 Oct 2026 · vacayops.com
- Website builder
- The website builder includes drag-and-drop editing, multi-page sites, themes, SEO recommendations, property search and Stripe direct-booking checkout.Read 1 Oct 2026 · vacayops.com
Plans and prices
Operations Only — For Service Companies $15 a month Billed monthly based on active properties Cleaning, maintenance and field-service companies · task management, scheduling, field apps, inspections, time clock, invoicing, communications and CRM · no PMS · unlimited users Read 1 Oct 2026 · vacayops.com
Full Platform — PMS + Direct Channel Connections Included $19 a month Billed monthly based on active properties Unlimited users · PMS, channels, guest messaging, operations, accounting, communications, CRM, AI, website builder, owner and guest portals Read 1 Oct 2026 · vacayops.com
Property Owner — Self-Managed Rentals $19 a month Billed monthly based on active properties Self-managed rentals · PMS, channels, messaging, tasks, calendar, accounting reports · excludes sales CRM, client invoicing, owner statements, ticketing, linen and phone system Read 1 Oct 2026 · vacayops.com
Strong points and limits
Strong points
- Direct connections to five named booking channels.
- Reservations can create turnover tasks automatically.
- Website builder includes direct-booking Stripe checkout.
- Plans have no per-seat fees or booking fees.
- Progressive web app works in desktop and mobile browsers.
Limits
- No free plan is listed.
- Native iOS and Android apps are coming soon.
- Smart devices cost $5 per device per month.
- Phone lines cost $7 per line per month.
Who it suits
It suits vacation-rental managers, self-managed property owners, and cleaning, maintenance, or field-service companies. The Operations Only plan excludes PMS features, while the property plans differ in included features.
Verdict
VacayOps covers rental reservations and guest-facing tools as well as field operations, with separate plans for service companies and property owners. Compare plan inclusions and active-property billing, and note that native mobile apps are not yet listed as available.
Where Specifiction places it
- Vacation Rental Channel Manager Software#18 of 257.5
