Genesys Cloud CX From $75/mo 9.3 Visit Voiso
voiso.com
Spec sheet
- Free plan
- NoRead 22 Sep 2026 · voiso.com
- Paid from
- 24Read 22 Sep 2026 · voiso.com
- Headquarters
- SingaporeRead 28 Sep 2026 · voiso.com
- Founded
- 2018Read 28 Sep 2026 · voiso.com
- Agent applications
- Agents can use a WebRTC softphone, mobile application, or third-party softphone.Read 28 Sep 2026 · voiso.com
- Annual discount
- Annual plans receive a 20% discount.Read 28 Sep 2026 · voiso.com
- API integrations
- Voiso provides API documentation for integrating applications and CRMs.Read 28 Sep 2026 · voiso.com
- CRM integrations
- Voiso lists HubSpot, Salesforce, Zoho, and other CRM integrations.Read 28 Sep 2026 · voiso.com
- Dashboard metrics
- Customizable dashboards cover more than 60 performance metrics.Read 28 Sep 2026 · voiso.com
- Digital channel scope
- omnichannelRead 22 Sep 2026 · voiso.com
- Flexible pricing
- Pricing scales by business needs and company size.Read 28 Sep 2026 · voiso.com
- Free trial
- A free trial is listed among the sales features.Read 28 Sep 2026 · voiso.com
- Global support
- Global support is listed as a plan-comparison feature.Read 28 Sep 2026 · voiso.com
- Inbound calling
- YesRead 22 Sep 2026 · voiso.com
- IVR builder
- YesRead 22 Sep 2026 · voiso.com
- Onboarding support
- Voiso says contact centers can go live in less than 24 hours with onboarding support.Read 28 Sep 2026 · voiso.com
- Outbound dialer
- YesRead 22 Sep 2026 · voiso.com
- Predictive dialing
- The AI predictive dialer automates dialing and reduces agent idle time.Read 28 Sep 2026 · voiso.com
- Recording retention
- Recording retention options shown are 6 months, 1 year, and 2 years.Read 28 Sep 2026 · voiso.com
- Review scores
- The page lists Trustpilot 4.6/5, G2 4.8/5, and Capterra 4.7/5.Read 28 Sep 2026 · voiso.com
- Security certifications
- Voiso states that it uses end-to-end encryption and holds ISO and PCI DSS certifications.Read 28 Sep 2026 · voiso.com
- Speech analytics
- AI speech analytics can transcribe calls, analyze sentiment, and identify key topics.Read 28 Sep 2026 · voiso.com
- Supported channels
- Voice, SMS, web chat, and messaging apps are supported.Read 28 Sep 2026 · voiso.com
- Team administration
- Features include role-based permissions, agent assignment, force logout, and real-time queue assignment.Read 28 Sep 2026 · voiso.com
- Trial limits
- The supplied page text does not state free-trial limits.Read 28 Sep 2026 · voiso.com
- Workforce management
- YesRead 22 Sep 2026 · voiso.com
Plans and prices
Core $24 a month billed monthly Essential voice, SMS, routing, and administration tools Per user; Annual Commitment Read 28 Sep 2026 · voiso.com
Pro $52 a month billed monthly Advanced dialers, omnichannel, automations, and AI Per user; Annual Commitment Read 28 Sep 2026 · voiso.com
Pro+ $79 a month billed monthly Advanced data, security, and training capabilities Per user; Annual Commitment Read 28 Sep 2026 · voiso.com
Where Specifiction places it
- Call Center Software#37 of 1228.3
- Call Center Speech Analytics Software#14 of 377.7
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