Voyager PHA

Spec sheet

What it does

Voyager PHA centralizes public-housing-agency operations, accounting and compliance in one cloud platform.Read 15 Oct 2026 · yardi.com

Integrations

The PHA suite includes or connects with RentCafe PHA, Case Manager, Maintenance IQ, Asset IQ, Data Connect, SharePoint, VendorCafe, Marketplace and Replicate.Read 15 Oct 2026 · yardi.com

Support

Support includes phone and email assistance, 24/7 connectivity support, Client Central tutorials, manuals, release notes and training videos.Read 15 Oct 2026 · yardi.com

Headquarters

Santa Barbara, California, United StatesRead 4 Oct 2026 · yardi.com

Founded

1984Read 4 Oct 2026 · yardi.com

Accounting

The product provides accounting designed for subsidy compliance and supports GAAP and IFRS requirements.Read 15 Oct 2026 · yardi.com

Affordable-housing programs

The included Voyager Affordable Housing module supports HUD Section 50059, LIHTC, HOME and Rural Development programs.Read 15 Oct 2026 · yardi.com

API access

Independent API cataloging reports that Voyager interfaces are partner-gated, with no public developer portal or public machine-readable API specification.Read 15 Oct 2026 · github.com

BBB complaint

A 2026 BBB complaint alleged login timeouts and system inoperability; the company directed the complainant to its support channels.Read 15 Oct 2026 · bbb.org

Centralized data

The system stores program, property and resident information centrally to reduce duplicate work and errors.Read 15 Oct 2026 · yardi.com

Cloud security

Yardi Cloud states that it uses TLS encryption, optional AES-256 database encryption, intrusion-prevention systems, firewalls and 24/7 monitoring.Read 15 Oct 2026 · yardi.com

Company founded

Yardi’s LinkedIn profile lists the company as founded in 1984.Read 15 Oct 2026 · linkedin.com

Company headquarters

Yardi lists Santa Barbara, California as its headquarters.Read 15 Oct 2026 · linkedin.com

Company size

LinkedIn lists Yardi as having more than 10,001 employees and the company says it has over 9,000 professionals in more than 40 offices.Read 15 Oct 2026 · linkedin.com

Compliance claims

Yardi says its cloud complies with PCI, SSAE 18 and Sarbanes-Oxley, provides annual SOC 2 and biannual SOC 1 reports, and has CSA STAR Level 2 certification.Read 15 Oct 2026 · yardi.com

Correspondence

Correspondence Management lets clients edit Microsoft Word templates that automatically populate Voyager data.Read 15 Oct 2026 · yardi.com

Intake and eligibility

It supports intake, eligibility and compliance workflows for Housing Choice Voucher and Public Housing programs.Read 15 Oct 2026 · yardi.com

Interfaces

Yardi offers standard Voyager interfaces to customers at no charge and accepts requests for enhanced interfaces.Read 15 Oct 2026 · yardi.com

Layered subsidies

Voyager and RentCafe PHA provide a consolidated workflow for layered subsidy programs.Read 15 Oct 2026 · yardi.com

Licence model

Yardi documentation and support resources are restricted to licensed clients, consistent with proprietary commercial software.Read 15 Oct 2026 · yardi.com

Limit: complexity and learning curve

Independent reviews repeatedly describe Voyager as complex for new users and requiring substantial training.Read 15 Oct 2026 · getapp.com

Limit: interface complaints

Software Advice reviewers describe non-intuitive navigation, hard-to-follow ledgers, crashes and data that sometimes fails to update.Read 15 Oct 2026 · softwareadvice.com

Limit: performance and bugs

Review summaries report slow performance, glitches, timeouts and frequent bugs.Read 15 Oct 2026 · getapp.com

Limit: setup cost

Users say implementation and customization can take significant time and become expensive, especially after incomplete setup.Read 15 Oct 2026 · getapp.com

Limit: support consistency

Reviewers report slow or inconsistent support, difficulty reaching representatives and fragmented communication.Read 15 Oct 2026 · getapp.com

Maker identity

Yardi’s legal business name is shown as Yardi Systems, Inc.Read 15 Oct 2026 · bbb.org

Mobile access

Yardi states that Voyager PHA supports mobile devices.Read 15 Oct 2026 · yardi.com

Power BI integration

Data Connect provides a secure feed from Voyager to Microsoft Power BI.Read 15 Oct 2026 · yardi.com

Praise: reporting and customization

GetApp reviewers praise robust property-management and accounting functions, extensive reporting and the ability to customize workflows and reports.Read 15 Oct 2026 · getapp.com

Praise: usability and navigation

TrustRadius reviewers frequently describe the interface as user-friendly and appreciate switching between properties and modules.Read 15 Oct 2026 · trustradius.com

Rating on G2

3.9 out of 5 from 231 reviewsRead 15 Oct 2026 · g2.com

Rating on GetApp

4.2 out of 5 from 257 reviewsRead 15 Oct 2026 · getapp.com

Rating on Software Advice

4.2 out of 5 from 257 reviewsRead 15 Oct 2026 · softwareadvice.com

Rating on TrustRadius

8.7 out of 10 from 93 reviewsRead 15 Oct 2026 · trustradius.com

Reporting

Voyager PHA provides real-time performance analytics and reporting tools.Read 15 Oct 2026 · yardi.com

Security controls

Voyager PHA advertises encryption, access controls and audit tracking.Read 15 Oct 2026 · yardi.com

Self-hosting

Yardi describes SaaS options in which it hosts databases, upgrades and server maintenance, indicating a hosted deployment model.Read 15 Oct 2026 · yardi.com

Standard reports

Yardi says Voyager includes more than 600 standard PHA reports plus custom reporting tools.Read 15 Oct 2026 · yardi.com

Workflow automation

Built-in workflows cover waitlisting, eligibility reviews, move-ins, move-outs, inspections, purchase orders and invoices.Read 15 Oct 2026 · yardi.com

Plans and prices

Every Voyager PHA plan and price →

Where Specifiction places it

• Affordable Housing Software#12 of 267.4