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WorkBee
getworkbee.com
What it is
WorkBee is field service software for UK trades, including window-cleaning businesses. Its rounds feature builds recurring routes, creates visits, orders stops, and supports weekly, fortnightly, four-weekly, monthly, or custom-day schedules for individual customers. Round reports show revenue per round, skipped-stop analysis, and payment success rates. A native GoCardless integration can collect Direct Debit when a stop is completed and flag failed payments. The Field app lets workers mark stops done or skipped, record a reason, and navigate to addresses by phone; it can capture jobs, photos, and signatures offline and sync when connectivity returns. Integrations listed for accounting and payments include Xero, QuickBooks, GoCardless, and Stripe. The Free plan is free, billed forever, with up to 10 jobs per month, one engineer, basic invoicing, and email support. Starter is £25 a month, Growth is £59 a month, and Pro is £119 a month. Paid plans begin with 30 days free, need no credit card, and can be cancelled anytime.
Spec sheet
- Purpose
- WorkBee is field service software for UK trades, including window cleaning businesses.Read 7 Oct 2026 · getworkbee.com
- Trial
- Paid plans start with 30 days free, with no credit card required and cancellation allowed anytime.Read 7 Oct 2026 · getworkbee.com
- Security
- The maker says it uses TLS in transit, encryption at rest, row-level database security, role-based access controls, and regular security reviews.Read 7 Oct 2026 · getworkbee.com
- Privacy
- The privacy policy says WorkBee does not sell customer data and allows users to request deletion.Read 7 Oct 2026 · getworkbee.com
- Support
- The Free plan includes email support, Growth includes priority support, and Pro includes dedicated support.Read 7 Oct 2026 · getworkbee.com
- Company
- WorkBee is operated by Xymel Ltd, registered in England and Wales under company number 17252809.Read 7 Oct 2026 · getworkbee.com
- Accessibility disclosure
- The Apple listing says the developer has not indicated supported accessibility features.Read 15 Oct 2026 · apps.apple.com
- Accounting and payments
- The maker lists Xero, QuickBooks, GoCardless, and Stripe as integrations for accounting and payments.Read 7 Oct 2026 · getworkbee.com
- AI receptionist
- Buzz answers inbound calls, records caller details and transcripts, and can create a scheduled job from a call.Read 15 Oct 2026 · getworkbee.com
- API availability
- API access and custom integrations are listed only in the Pro plan.Read 15 Oct 2026 · getworkbee.com
- App Store listing
- WorkBee Field is listed as a free iPhone business app from Xymel Ltd and is designed for iPhone.Read 15 Oct 2026 · apps.apple.com
- Apple privacy disclosure
- Apple listing says the developer may link precise location, contact details, usage data and diagnostics to the user.Read 15 Oct 2026 · apps.apple.com
- Apple system requirement
- The iPhone app requires iOS 16.4 or later; Mac use requires macOS 12 or later with Apple M1 or newer.Read 15 Oct 2026 · apps.apple.com
- Availability limitation
- Terms target 99.9% uptime but disclaim a guarantee of uninterrupted availability and exclude downtime caused by infrastructure providers.Read 15 Oct 2026 · getworkbee.com
- Cancellation limitation
- Cancellation takes effect at the end of the billing period and partial-period refunds are generally not offered.Read 15 Oct 2026 · getworkbee.com
- Certificate alerts
- Certificate expiry tracking can alert users 90 days before expiry and draft a renewal job.Read 15 Oct 2026 · getworkbee.com
- Company registration
- WorkBee’s legal pages identify the operator as Xymel Ltd, registered in England and Wales under company number 17252809.Read 15 Oct 2026 · getworkbee.com
- Compliance certificates
- The compliance module supports Gas Safety, EICR, PAT, BS 5839 fire alarms, emergency lighting, Legionella, pest control and EPC certificates.Read 15 Oct 2026 · getworkbee.com
- Data locations
- The privacy policy identifies Supabase database and authentication in EU data centres and Vercel hosting at EU/UK edge.Read 7 Oct 2026 · getworkbee.com
- Data ownership
- Terms state that customers retain ownership of the customer, job, invoice and certificate data they enter.Read 15 Oct 2026 · getworkbee.com
- Data retention
- Account data is retained for the subscription plus 12 months, financial records for seven years, and backups for 30 days.Read 15 Oct 2026 · getworkbee.com
- Developer documentation
- The public site advertises API access but does not expose public API reference documentation or SDK downloads.Read 15 Oct 2026 · getworkbee.com
- Dispatch diary
- The dashboard offers month, week and day diary views with drag-and-drop assignment to engineers.Read 15 Oct 2026 · getworkbee.com
- Field app
- The WorkBee Field app lets users mark stops done or skipped, record a skip reason, and navigate to addresses from a phone.Read 7 Oct 2026 · getworkbee.com
- Licence restriction
- The service grants a limited internal-use licence and prohibits resale, sublicensing, reverse engineering and source-code extraction.Read 15 Oct 2026 · getworkbee.com
- Maker location
- Xymel describes itself as based in North East England.Read 15 Oct 2026 · xymel.com
- Maker relationship
- Xymel describes WorkBee as its own SaaS field-service product covering scheduling, routing, billing and customer records through web, mobile and portal components.Read 15 Oct 2026 · xymel.com
- Mobile availability
- WorkBee Field is described as coming soon to the App Store and Google Play.Read 7 Oct 2026 · getworkbee.com
- Offline operation
- The field app stores jobs, photos and signatures offline and synchronizes when connectivity returns.Read 15 Oct 2026 · getworkbee.com
- Offline use
- The maker says the Field app captures jobs, photos, and signatures offline and syncs when connectivity returns.Read 7 Oct 2026 · getworkbee.com
- Payment integration
- WorkBee lists native GoCardless Direct Debit plus Stripe, Xero and QuickBooks integrations.Read 15 Oct 2026 · getworkbee.com
- Payments
- Its native GoCardless integration can collect Direct Debit automatically when a stop is completed, and flags failed payments.Read 7 Oct 2026 · getworkbee.com
- Privacy commitments
- WorkBee says it does not sell customer data and accepts deletion requests, with UK GDPR rights described in its policy.Read 15 Oct 2026 · getworkbee.com
- Product purpose
- WorkBee is a cloud field-service platform for UK trade businesses managing jobs, rounds, quotes, invoices, compliance and field teams.Read 15 Oct 2026 · getworkbee.com
- Quotes and invoices
- Quotes can be converted to jobs and invoices, with VAT handling and company-branded PDF documents.Read 15 Oct 2026 · getworkbee.com
- Rating on Apple App Store
- 5.0 out of 5 from 1 ratingRead 15 Oct 2026 · apps.apple.com
- Reporting
- Round reporting includes revenue per round, skipped-stop analysis, and payment success rates.Read 7 Oct 2026 · getworkbee.com
- Round scheduling
- Rounds can use weekly, fortnightly, four-weekly, monthly or custom-day frequencies, with visits generated automatically.Read 15 Oct 2026 · getworkbee.com
- Rounds
- It builds recurring rounds, generates visits, orders stops, and supports customer-specific weekly, fortnightly, four-weekly, monthly, or custom-day frequencies.Read 7 Oct 2026 · getworkbee.com
- Route management
- Users can order customer stops, drag to reorder them and view recurring work on a map.Read 15 Oct 2026 · getworkbee.com
- Security controls
- The privacy policy states TLS encryption in transit, encryption at rest, row-level database security and role-based access controls.Read 15 Oct 2026 · getworkbee.com
- Skip handling
- Stops can be skipped with reasons such as away, inaccessible, refused or weather, and the next visit date is recalculated.Read 15 Oct 2026 · getworkbee.com
- Subprocessors
- Listed subprocessors include Supabase, Vercel, Resend, Stripe, GoCardless, Twilio, Mapbox, Sentry, PostHog, Google Analytics, Anthropic and OpenAI.Read 15 Oct 2026 · getworkbee.com
- Voice notes
- Engineers can record voice notes that WorkBee transcribes into structured notes, parts and follow-up actions.Read 15 Oct 2026 · getworkbee.com
- Window-cleaning focus
- The window-cleaner edition manages recurring rounds, automatic Direct Debit collection and phone-based round operations.Read 15 Oct 2026 · getworkbee.com
Plans and prices
Free Free forever up to 10 jobs/month · 1 engineer · basic invoicing · email support Read 15 Oct 2026 · getworkbee.com
Starter £25 a month monthly or annually in advance unlimited jobs · 3 engineers · 2 trade modules · invoicing and quotes · SMS notifications · compliance tracking Read 15 Oct 2026 · getworkbee.com
Growth £59 a month monthly or annually in advance everything in Starter · 10 engineers · 5 trade modules · rounds module · customer portal · GoCardless direct debit · 8 certificate types · priority support Read 15 Oct 2026 · getworkbee.com
Pro £119 a month monthly or annually in advance everything in Growth · unlimited engineers · Buzz AI receptionist · AI voice notes and summaries · API access · custom integrations · dedicated support Read 15 Oct 2026 · getworkbee.com
Strong points and limits
Strong points
- Supports several recurring visit frequencies
- Reports revenue, skipped stops, and payment success
- Offline app captures jobs, photos, and signatures
- Integrates with listed accounting and payment services
- Paid plans include a 30-day trial
Limits
- Free plan allows up to 10 jobs monthly
- Free plan is limited to one engineer
- Field app is described as coming soon to app stores
Who it suits
WorkBee suits UK trade businesses, particularly window cleaners managing recurring customer rounds and field workers. Its reporting and payment integrations may suit businesses that want job and payment administration in the same service.
Verdict
WorkBee combines recurring rounds, field workflows, reporting, and payment connections for trade businesses. Review the free plan’s job and engineer limits, and note the stated upcoming app-store availability.
Where Specifiction places it
- Window Cleaning Software#5 of 298.5
