Tech riderRev. 8 Oct 2026
WorkforceScheduling.com
- 1Runs onWeb
- 2Demand forecastingYes
- 3Skills-based schedulingYes
- 4Intraday managementYes
- 5Supported channelsvoice, email
5 lines stated Written from the maker's own pages: workforcescheduling.com
Overview
WorkforceScheduling.com is ranked #34 of 39 in contact center workforce management software on Specifiction. It runs on Web.
WorkforceScheduling.com plans and pricing
All plansWorkforceScheduling.com subscription Monthly or yearly terms; rate includes a base monthly fee plus per-user monthly charges; optional modules and agent web portal access may add monthly fees. Minimum one month · cancellable at any time · direct deposit workforcescheduling.com · 8 Oct 2026
Compared on contact center workforce management software
- Free plan
- Noworkforcescheduling.com
- Demand forecasting
- Yesworkforcescheduling.com
- Skills-based scheduling
- Yesworkforcescheduling.com
- Intraday management
- Yesworkforcescheduling.com
- Supported channels
- voice, emailworkforcescheduling.com
Facts
- Product
- WorkforceScheduling.com is Pipkins’ hosted, subscription-based workforce management solution for call centers.workforcescheduling.com · 8 Oct 2026
- Forecasting
- The client software provides forecasting with patented Merlang algorithms.workforcescheduling.com · 8 Oct 2026
- Scheduling
- The software supports skill-based scheduling using SkillSense technology and graphical schedule management tools.workforcescheduling.com · 8 Oct 2026
- ACD integration
- The product offers ACD data collection across multiple sites and time zones.workforcescheduling.com · 8 Oct 2026
- Reporting
- Client features include analysis and reporting, automated data exports, and agent productivity reporting.workforcescheduling.com · 8 Oct 2026
- Agent portal
- The web portal lets agents view schedules, request modifications or trades, and receive schedule change notifications.workforcescheduling.com · 8 Oct 2026
- Management
- Supervisors can approve or make schedule changes through the web portal.workforcescheduling.com · 8 Oct 2026
- Hosting
- Client software and the web portal use data stored on Pipkins’ hosted servers, where scheduling and forecasting engines run.workforcescheduling.com · 8 Oct 2026
- Security
- The product page lists data-level security and filtering, and describes customizable access privileges.workforcescheduling.com · 8 Oct 2026
- Data retention
- After a subscription ends, customer data is saved for six months unless the customer asks support in writing to destroy it.workforcescheduling.com · 8 Oct 2026
- Data exports
- The FAQ says most system data can be exported in formats including Excel, HTML, and text.workforcescheduling.com · 8 Oct 2026
- Implementation and training
- Pipkins implements the customer database on hosted servers, can establish an ACD interface, and schedules training at its headquarters, onsite, or online.workforcescheduling.com · 8 Oct 2026
- Maker
- WorkforceScheduling.com is developed by Pipkins, Inc., which its About page says is headquartered in St. Louis, Missouri and was founded in the early 1980s.workforcescheduling.com · 8 Oct 2026
Company
- Founded
- 1983workforcescheduling.com · 28 Sept 2026
- Headquarters
- O'Fallon, Missouri, USAworkforcescheduling.com · 28 Sept 2026
Best WorkforceScheduling.com alternatives
See all 20 All accessCh 01 Daktela WFM Free planFree trialAndroid from €20/mo7.7 All accessCh 02 Webex App Free planAndroidiOS Free to start7.7 All accessCh 03 Amazon Connect Free trialAndroidAPI 7.2 All accessCh 04 Dialpad Workforce Management AndroidBrowser from $95/mo7.2 All accessCh 05 Mitel Secure Cloud AndroidiOS 7.2 All accessCh 06 Nextiva AndroidBrowser from $15/mo7.0
Where it ranks on Specifiction
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Sources
- workforcescheduling.com· checked 8 Oct 2026
- workforcescheduling.com/about.asp· checked 8 Oct 2026
- workforcescheduling.com/faqs.asp· checked 8 Oct 2026
- workforcescheduling.com/subscribe.asp· checked 8 Oct 2026