Your Dispatch Partner
yourdispatchpartner.com
Spec sheet
- Product
- Your Dispatch Partner is configurable dispatch and job management software for service businesses, connecting bookings, staff, customers, quotes, invoices, evidence and follow-ups.Read 7 Oct 2026 · yourdispatchpartner.com
- Intended users
- The maker identifies locksmiths, plumbers, drainage, glaziers, property maintenance and electrical service businesses, and says appointment-led teams may also be configurable for the platform.Read 7 Oct 2026 · yourdispatchpartner.com
- Integrations
- Available and technically appropriate integrations can be scoped with the customer; bespoke integrations and custom development are quoted separately.Read 7 Oct 2026 · yourdispatchpartner.com
- Backups and recovery
- YDP says it maintains a disaster-recovery approach covering backup, restoration, service recovery and incident handling, while exact backup frequency and retention depend on the live configuration.Read 7 Oct 2026 · yourdispatchpartner.com
- Limits and extra work
- The standard subscription includes up to five operations/admin users and ten field/mobile users; larger or complex setups are priced with the customer, and data migration beyond three months is scoped separately.Read 7 Oct 2026 · yourdispatchpartner.com
- Mobile field access
- Technicians and service staff can use a focused, mobile-friendly workspace for assigned work.Read 7 Oct 2026 · yourdispatchpartner.com
- Payments and disputes
- The platform tracks unpaid and part-paid work, chase attempts, complaints, disputed values and resolution notes.Read 7 Oct 2026 · yourdispatchpartner.com
- Quotes and invoices
- Users can create branded quotes and invoices, with accepted quotes movable into the live operational workflow.Read 7 Oct 2026 · yourdispatchpartner.com
- Reporting and communications
- Management reports cover measures such as revenue, unpaid work, disputes, team performance and lead-source performance; call activity depends on the connected phone provider.Read 7 Oct 2026 · yourdispatchpartner.com
- Scheduling and dispatch
- Its live dispatch board shows active and scheduled work, team availability, job lists and quick actions.Read 7 Oct 2026 · yourdispatchpartner.com
- Security and GDPR
- YDP describes role-separated access and GDPR-conscious practices; it says it is not currently ISO 27001 certified.Read 7 Oct 2026 · yourdispatchpartner.com
- Support and onboarding
- Support covers platform questions, rollout guidance and day-to-day use, with the exact support route and service details confirmed during customer setup.Read 7 Oct 2026 · yourdispatchpartner.com
- Third-party fees
- SMS and messaging, WhatsApp/Meta, telephony, payment processing and third-party software charges are billed separately by the relevant provider.Read 7 Oct 2026 · yourdispatchpartner.com
- Training and compliance
- YDP supports online learning, scored courses, qualification records, renewal reminders, operational checks and controlled documents.Read 7 Oct 2026 · yourdispatchpartner.com
Plans and prices
Essentials setup & onboarding £295, paid once One-off setup fee. For simpler setups · standard configuration · core workflow setup · basic user setup · light onboarding & training Read 7 Oct 2026 · yourdispatchpartner.com
Your Dispatch Partner — Complete Platform £349 a month £349 per month + VAT where applicable; monthly rolling. Annual payment: £3,769 / year, save 10%. 5 operations/admin users included · 10 field/mobile users included · unlimited jobs & bookings · extra operations user £20/month · extra field/mobile user £8/month Read 7 Oct 2026 · yourdispatchpartner.com
Enhanced setup & onboarding £595, paid once One-off setup fee. For growing businesses · tailored workflows · additional roles and permissions · expanded onboarding support · additional training Read 7 Oct 2026 · yourdispatchpartner.com
Advanced setup & onboarding £895, paid once One-off setup fee. For more complex operations · advanced configuration · multiple workflows · deeper onboarding and rollout support · priority implementation planning Read 7 Oct 2026 · yourdispatchpartner.com
Where Specifiction places it
- Security System Installer Software#23 of 277.1
