Tech riderRev. 22 Sept 2026
Zendesk Contact Center
- 1Runs onWeb
- 2Costspaid from $33/mo
- 3Supported channelssocial, Web, mobile, voice, email
- 4Workflow actionsYes
- 5Human handoffYes
- 6Voice supportYes
- 7Multilingual supportYes
- 8API accessYes
8 lines stated Written from the maker's own pages: zendesk.com
Overview
Zendesk Contact Center is ranked #22 of 126 in call center software on Specifiction, made by Zendesk Contact Center (San Francisco, California). It runs on Web. There is no free plan. Paid plans start at $33/mo.
Zendesk Contact Center plans and pricing
All plansContact Center $83/mo paid yearly; any Zendesk Suite plan is required Unified Agent Workspace · Native inbound and outbound calling · Reporting dashboards · One Minutes Block included zendesk.com · 22 Sept 2026
Minutes Block $33/mo paid yearly; additional blocks can be purchased per user 1,000 Contact Center Minutes zendesk.com · 22 Sept 2026
Compared on call center software
- Free plan
- Nozendesk.com
- Paid from
- $19/mozendesk.com
- Supported channels
- social, Web, mobile, voice, emailzendesk.com
- Workflow actions
- Yeszendesk.com
- Human handoff
- Yeszendesk.com
- Voice support
- Yeszendesk.com
- Multilingual support
- Yeszendesk.com
- API access
- Yeszendesk.com
Facts
- Inbound calling
- Yeszendesk.com · 22 Sept 2026
- Outbound dialer
- Yeszendesk.com · 22 Sept 2026
- IVR builder
- Yeszendesk.com · 22 Sept 2026
- Digital channel scope
- omnichannelzendesk.com · 22 Sept 2026
- Workforce management
- Yeszendesk.com · 22 Sept 2026
Company
- Headquarters
- San Francisco, California, United Stateszendesk.com · 23 Sept 2026
- Founded
- 2007zendesk.com · 28 Sept 2026
Best Zendesk Contact Center alternatives
See all 20 All accessCh 01 Freshcaller Free planFree trialAndroid from $15/mo8.8 All accessCh 02 Amazon Connect Free trialAndroidAPI 8.7 All accessCh 03 Dialpad Support Free trialAndroidAPI from $8,095/mo8.6 All accessCh 04 Genesys Cloud CX WebWindows from $75/mo8.5 All accessCh 05 8x8 Contact Center AndroidAPI 8.4 All accessCh 06 Daktela Contact Center Free trialAndroidAPI from €12/mo8.3
Where it ranks on Specifiction
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Sources
- zendesk.com/pricing/contact-center/;· checked 22 Sept 2026
- zendesk.com/service/ai/ai-agents/· checked 23 Sept 2026
- zendesk.com/service/contact-center/· checked 28 Sept 2026
- zendesk.com/pricing/contact-center/· checked 22 Sept 2026