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SPECIFICTION
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Zillow Rental Manager Tenant Screening

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Spec score 7.9 #21 of 34 in Rental Property Listing Software

What it is

Zillow Rental Manager Tenant Screening lets landlords request renter credit, background, income, and eviction-history checks, then review applications and screening reports in one dashboard. Experian supplies the tenant credit report, while CIC performs background checks that include nationwide eviction, sex-offender, and criminal searches. Credit reports typically include a score, open credit lines, employment and residence history, and past bankruptcies or collections. Renters may submit up to five income-verification documents, such as pay stubs, W-2 statements, bank statements, or offer letters. Landlords can enable applications on listings or privately invite applicants, including prospects who did not come from Zillow. Applications are available through participating listings on Zillow, Trulia, and HotPads. Landlords pay nothing for screening reports; renters pay a $35, paid once application fee and can use that application with unlimited participating landlords for 30 days. When available, credit and background checks are included upon submission. Legal requirements may modify application components, and landlords cannot add their own custom questions or criteria.

Spec sheet

Purpose
The service lets landlords run renter background checks, credit checks, income qualification reviews and eviction-history checks.Read 1 Oct 2026 · zillow.com
Compliance
Zillow says its credit and background-check providers filter information to meet local tenant-screening laws and regulations.Read 1 Oct 2026 · zillow.com
Support
Zillow directs users with additional online-application questions to its Rental Manager help center.Read 1 Oct 2026 · zillow.com
Headquarters
Seattle, Washington, United StatesRead 28 Sep 2026 · zillow.com
Founded
2006Read 28 Sep 2026 · zillow.com
Application dashboard
Landlords can view applications and screening reports, including credit reports, background checks, eviction history and income documents, in one place.Read 1 Oct 2026 · zillow.com
Application invitations
Landlords can enable applications on listings or privately invite applicants, including prospects who did not come from Zillow.Read 1 Oct 2026 · zillow.com
Application portability
A renter can reuse one paid application with unlimited participating landlords during a 30-day period, with credit and background information pulled once.Read 1 Oct 2026 · zillow.com
Background-check provider
CIC performs the background check, including nationwide eviction, sex-offender and criminal searches.Read 1 Oct 2026 · zillow.com
Credit provider
Experian provides the tenant credit report.Read 1 Oct 2026 · zillow.com
Customization limit
The rental application does not currently provide customizable fields for landlords to add their own questions or criteria.Read 1 Oct 2026 · zillow.com
Income verification
Renters may upload up to five income-verification documents, such as pay stubs, W-2 statements, bank statements or offer letters.Read 1 Oct 2026 · zillow.com
Legal variation
Application components such as background checks and credit reports may be modified for state and local legal requirements.Read 1 Oct 2026 · zillow.com
Mobile app
The Zillow Rental Manager app is available for iOS and Android.Read 1 Oct 2026 · help.zillowrentalmanager.com
Report timing
When available, credit and background checks are included when the renter submits the application with no additional waiting required.Read 1 Oct 2026 · zillow.com
Screening data
Credit reports typically include credit score, open credit lines, employment history, residence history and past bankruptcies or collections.Read 1 Oct 2026 · zillow.com
Syndication
Applicants can apply through participating listings on Zillow, Trulia and HotPads.Read 1 Oct 2026 · zillow.com

Plans and prices

Landlord tenant screening Free free for landlords screening reports included · renter pays application fee Read 1 Oct 2026 · zillow.com
Renter application and screening $35, paid once $35 application fee apply to listing and unlimited participating rentals for 30 days Read 1 Oct 2026 · zillow.com

Every Zillow Rental Manager Tenant Screening plan and price →

Strong points and limits

Strong points

  • Landlords pay nothing for screening reports.
  • Reports appear with applications in one dashboard.
  • Renters can submit up to five income documents.
  • Applications are available on Zillow, Trulia, and HotPads.

Limits

  • Renters pay a $35, paid once application fee.
  • Landlords cannot add custom application questions or criteria.
  • Application components may vary with local legal requirements.

Who it suits

This service suits landlords who want applications and screening reports together, including reports for privately invited prospects. Renters can use one paid application with unlimited participating landlords during a 30-day period.

Verdict

The service brings several screening components and application documents into one landlord dashboard. Its application fee is paid by renters, and landlord customization is limited.

Where Specifiction places it

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