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Zoho Digital Adoption Platform

zoho.com

From $24/mo Free plan WebBrowser extension
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Spec score 7.7 #20 of 29 in Digital Adoption Platforms

Spec sheet

Purpose
Zoho DAP provides contextual in-app guidance for onboarding, change management, product adoption, and self-service support.Read 9 Oct 2026 · zoho.com
Security
Zoho lists encryption at rest and in transit, single sign-on, multi-factor authentication, role-based access controls, and logging, auditing, and monitoring among its security offerings.Read 9 Oct 2026 · zoho.com
Compliance
Zoho lists ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, and GDPR among its compliance standards and certifications.Read 9 Oct 2026 · zoho.com
Support
Zoho's DAP announcement page directs product questions to [email protected].Read 9 Oct 2026 · cdn.zoho.com
Headquarters
Chennai, IndiaRead 28 Sep 2026 · zoho.com
Founded
1996Read 28 Sep 2026 · zoho.com
Browser extension
The DAP extension is supported in Google Chrome, Brave, and Ulaa, according to Zoho Projects help documentation.Read 9 Oct 2026 · help.zoho.com
Consumer seats
All four priced plans list unlimited minimum consumers, defined as users who can only view published content.Read 9 Oct 2026 · zoho.com
Guides
Guides provide users with a visual reference to understand a process when needed.Read 9 Oct 2026 · zoho.com
Help Hub
The in-app Help Hub gives users access to relevant walkthroughs, guides, and videos based on their role and the page they are using.Read 9 Oct 2026 · zoho.com
Interactive video
Interactive videos let users practice each step as they watch.Read 9 Oct 2026 · zoho.com
Other content
The product page lists checklists for tracking user progress and banners for in-app messages and prompts.Read 9 Oct 2026 · zoho.com
Plan limits
The Free plan includes one walkthrough and one web banner; Professional includes 20 walkthroughs and 50 web banners; Premium includes 50 walkthroughs and 100 web banners.Read 9 Oct 2026 · zoho.com
Walkthroughs
Walkthroughs guide users step by step through processes inside their application.Read 9 Oct 2026 · zoho.com
Who it is for
Zoho describes DAP as a way to help teams onboard users, adopt software and processes, and reduce reliance on support.Read 9 Oct 2026 · zoho.com
Zoho integrations
The product page lists Zoho CRM, Projects, People, Desk, Cliq, Creator, Sprints, CRM Plus, and Zoho One.Read 9 Oct 2026 · zoho.com

Plans and prices

Free Free Free for 1 manager · 1 walkthrough · 3 interactive videos + guides · 1 web banner · Unlimited Help Hub Read 9 Oct 2026 · zoho.com
Standard $24 a month Monthly; US$24/manager/month 3 minimum managers · 1 minimum collaborator · Unlimited consumers · 1 walkthrough · 150 interactive videos + guides · 5 web banners · Unlimited Help Hub Read 9 Oct 2026 · zoho.com
Professional $36 a month Monthly; US$36/manager/month 5 minimum managers · 10 minimum collaborators · Unlimited consumers · 20 walkthroughs · 500 interactive videos + guides · 50 web banners · Unlimited Help Hub Read 9 Oct 2026 · zoho.com
Premium $60 a month Monthly; US$60/manager/month 10 minimum managers · 25 minimum collaborators · Unlimited consumers · 50 walkthroughs · Unlimited interactive videos + guides · 100 web banners · Unlimited Help Hub Read 9 Oct 2026 · zoho.com
Enterprise Priced on request Custom pricing Custom pricing to meet business requirements Read 9 Oct 2026 · zoho.com

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