Best Public Sector CRM Software in 2026
Updated
28ranked
0free plans on this page
9 Oct 2026last checked
Input list Public Sector CRM Software 3 channels on this page · 14 of 24 spec lines stated by the makers
Ch Tool Free planPaid fromCase managementConstituent recordsStakeholder trackingOutreach channelsDeployment optionsAudit trails Spec sheet Score
26 ServiceNow Public Sector Digital Services Free planPaid fromCase managementYesConstituent recordsYesStakeholder trackingYesOutreach channelsmultichannelDeployment optionscloudAudit trailsYes 6/8spec lines stated 6.2
27 OpenGov Constituent Relationship Management Free planPaid fromCase managementYesConstituent recordsYesStakeholder trackingOutreach channelsemail smsDeployment optionscloudAudit trailsYes 5/8spec lines stated 5.8
28 Granicus govService Free planPaid fromCase managementYesConstituent recordsStakeholder trackingOutreach channelsDeployment optionscloudAudit trailsYes 3/8spec lines stated 5.7
Compare all 3 in a table
| # | Tool | Score | Free plan | Paid from | Case management | Constituent records |
|---|---|---|---|---|---|---|
| 26 | ServiceNow Public Sector Digital Services | 6.2 | Yes | Yes | ||
| 27 | OpenGov Constituent Relationship Management | 5.8 | Yes | Yes | ||
| 28 | Granicus govService | 5.7 | Yes |
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