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Affective AI

affectiveai.com

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Spec score 8.4 #5 of 20 in AI Sentiment Analysis Software

What it is

Affective AI provides real-time communication intelligence for sales, customer success, negotiation, and claims and compliance conversations. It can offer contextual prompts about what to say and when, with guidance on delivery, pace and emotional register. Analysis features include live transcription with speaker identification, tone detection, emotion scoring, objection alerts, compliance monitoring and call scoring. Its integrations include Salesforce, HubSpot, Zoom Phone, RingCentral, Microsoft Teams, Twilio, Genesys Cloud, Five9, Slack, Zapier and webhooks; Dialpad is marked coming soon. A REST API supports sentiment analysis and analysis of text or audio. The maker lists SOC 2 Type II certification, AES-256 encryption at rest, TLS 1.3 in transit, UK/EU data residency, SSO, MFA and audit logging. It says audio is not retained beyond processing unless instructed. Core costs £99 per seat per month, and all plans include a 14-day trial requiring a credit card. Sovereign offers on-premise deployment, with custom pricing.

Spec sheet

Product
Affective AI describes its product as real-time communication intelligence that guides conversations from the first word to the close.Read 30 Sep 2026 · affectiveai.com
Deployment
The home page says users start calls from a browser with no installs, integrations, or training; Sovereign includes on-premise deployment.Read 30 Sep 2026 · affectiveai.com
Trial
The home page offers a 14-day free trial on all plans and says a credit card is required.Read 30 Sep 2026 · affectiveai.com
API
The developer page describes a REST API for sentiment analysis and documents an endpoint to analyze text or audio.Read 30 Sep 2026 · affectiveai.com
Integrations
The integrations page lists Salesforce, HubSpot, Zoom Phone, RingCentral, Microsoft Teams, Twilio, Genesys Cloud, Five9, Slack, Zapier, and webhooks as available; Dialpad is marked coming soon.Read 30 Sep 2026 · affectiveai.com
Security
The security page states SOC 2 Type II certification, AES-256 encryption at rest, TLS 1.3 in transit, UK/EU data residency, SSO, MFA, and audit logging.Read 30 Sep 2026 · affectiveai.com
Privacy
The GDPR page says audio is not retained beyond the processing period unless instructed and that Data Processing Agreements are provided to customers.Read 30 Sep 2026 · affectiveai.com
Support
The pricing page lists email support for Core, priority support for Coach, and 24/7 dedicated support for Sovereign.Read 30 Sep 2026 · affectiveai.com
Headquarters
The contact page gives the company address as North West House, 119 Marylebone Rd, London NW1 5PU.Read 30 Sep 2026 · affectiveai.com
Founded
2024Read 28 Sep 2026 · affectiveai.com
Company
The maker identifies itself as Affective AI Limited and says it was founded in 2024.Read 30 Sep 2026 · affectiveai.com
Analysis features
Features include live transcription with speaker identification, tone detection, emotion scoring, objection alerts, compliance monitoring, and call scoring.Read 30 Sep 2026 · affectiveai.com
Live guidance
The product provides contextual prompts about what to say and when, along with guidance on delivery, pace, and emotional register.Read 30 Sep 2026 · affectiveai.com
Use cases
The maker lists sales, customer success, negotiation, and claims and compliance as use cases.Read 30 Sep 2026 · affectiveai.com

Plans and prices

Core £99 a month £99 / seat /mo 1 seat shown · Tone detection · Basic sentiment analysis · Real-time transcription · Call history and search · Email support Read 30 Sep 2026 · affectiveai.com
Coach £179 a month £179 / seat /mo 1 seat shown · Everything in Core · Real-time coaching prompts · SPIN and Challenger methodology support · Objection handling alerts · Team analytics dashboard · Priority support Read 30 Sep 2026 · affectiveai.com
Insight £299 a month £299 / seat /mo 1 seat shown · Everything in Coach · Full emotion reading (7+ emotions) · Deception risk scoring · Stress and confidence indicators · Custom keyword alerts · Advanced analytics and reporting Read 30 Sep 2026 · affectiveai.com
Command £499 a month £499 / seat /mo 1 seat shown · Everything in Insight · Compliance monitoring · Insurance claims analysis · Fraud indicator detection · Custom integrations · API access · Dedicated account manager Read 30 Sep 2026 · affectiveai.com
Sovereign Priced on request Custom On-premise deployment · 24/7 dedicated support · Unlimited seats · SLA guarantees · Custom model training · White-label options Read 30 Sep 2026 · affectiveai.com

Every Affective AI plan and price →

Strong points and limits

Strong points

  • Live transcription with speaker identification
  • Real-time prompts and delivery guidance
  • REST API can analyze text or audio
  • UK/EU data residency
  • 14-day trial on all plans

Limits

  • Trial requires a credit card
  • Core starts at £99 per seat per month
  • Dialpad integration is coming soon

Who it suits

It is aimed at teams in sales, customer success, negotiation, and claims and compliance that want live call guidance and analysis. Teams needing on-premise deployment can consider Sovereign, whose price is custom.

Verdict

Affective AI combines live coaching cues with transcription, analysis and a broad listed set of integrations. Buyers should account for per-seat pricing and the credit-card requirement for the trial.

Where Specifiction places it

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