Apartments.com Rental Manager
apartments.com
What it is
Apartments.com Rental Manager provides tools to list rentals, screen tenants, collect rent, manage maintenance requests, and track expenses. Listings can appear across Apartments.com Network websites, and the maker says published rentals also appear on Homes.com. The free listing provides 21 days of standard visibility, a standard-sized ad, and placement on six Apartments.com Network websites. Premium listing pricing varies by state and market, with a curated price shown when the feature is activated; listed Premium features for properties with one to four units include Matterport 3D tours, up to six videos, a larger ad, and increased visibility. Screening includes eviction and criminal history, summarized credit risk, and a TransUnion ResidentScore. Applicants pay $32.00 + tax for an application and reports, shareable for 30 days with up to 10 participating landlords. Landlords can collect rent and deposits online, automate reminders and late fees, and access tax documents. Checking-account payments are free; debit card, credit card, Apple Pay, and Google Pay carry a 2.75% fee. Eligible established renters in good standing using ACH can receive Express Pay a day sooner at no charge.
Spec sheet
- Purpose
- Rental Manager provides tools for listing rentals, screening tenants, collecting rent, managing maintenance requests, and tracking expenses.Read 4 Oct 2026 · apartments.com
- Integrations
- The listing page describes Matterport 3D tours as a Premium feature, and the screening page identifies TransUnion as the provider of ResidentScore.Read 4 Oct 2026 · apartments.com
- Support
- The listing page directs users with questions to the Apartments.com Help Center and gives a phone number and email for properties with five or more units.Read 4 Oct 2026 · apartments.com
- Headquarters
- Washington, DCRead 28 Sep 2026 · apartments.com
- Express Pay
- Express Pay is described as free and provides eligible established renters in good standing with ACH payments a day sooner.Read 4 Oct 2026 · apartments.com
- Listing distribution
- Listings appear across Apartments.com Network websites, and the maker says published rentals also appear on Homes.com.Read 4 Oct 2026 · apartments.com
- Listing limits
- The free listing includes 21 days of standard visibility, while Premium pricing varies by state and market.Read 4 Oct 2026 · apartments.com
- Messaging
- Messages provides a central leasing inbox with auto-reply messaging, AI-powered response assistance, and the ability to invite renters to apply from a chat.Read 4 Oct 2026 · apartments.com
- Mobile access
- Property managers and owners should use a mobile web browser to manage listings because they cannot use the Apartments.com mobile app for that purpose.Read 4 Oct 2026 · propertyhelp.apartments.com
- Payment methods and fee
- Renters can pay by checking account for free or use a debit card, credit card, Apple Pay, or Google Pay for a 2.75% fee.Read 4 Oct 2026 · apartments.com
- Rent collection
- Landlords can collect rent and security deposits online, automate rent reminders and late fees, and access tax documents.Read 4 Oct 2026 · apartments.com
- Screening fee
- Applicants pay $32.00 + tax for an application and screening reports, which they can share for 30 days with up to 10 participating landlords.Read 4 Oct 2026 · apartments.com
- Tenant screening
- Screening includes eviction and criminal history, summarized credit risk, and a TransUnion ResidentScore.Read 4 Oct 2026 · apartments.com
Plans and prices
Strong points and limits
Strong points
- Free listing has 21 days of standard visibility
- Includes tenant screening and ResidentScore
- Supports online rent and deposit collection
- Checking-account payments are free
- Provides a central leasing inbox
Limits
- Applicants pay $32.00 + tax for screening
- Premium listing pricing varies by state and market
- Card and digital wallet payments incur a 2.75% fee
- Listings must be managed in a mobile browser, not the app
Who it suits
Rental Manager suits property owners or managers who want listings, screening, rent collection, maintenance requests, and expense tracking in one service. It is available on Android, iOS, and web, though listing management requires a mobile browser rather than the mobile app.
Verdict
Rental Manager combines listing and property-management tools with screening and rent payment options. Review the applicant screening charge, payment fees, and market-dependent Premium pricing before choosing its paid features.
Where Specifiction places it
- Rental Property Listing Software#19 of 348.1