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SPECIFICTION
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AppFolio Online Portal

appfolio.com

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Spec sheet

Intended users
The FolioSpace app is for residents whose management company uses AppFolio Property Manager.Read 9 Oct 2026 · apps.apple.com
Integrations
AppFolio Stack connects third-party proptech integrations; Stack Premium is included free with AppFolio Property Manager Plus and is also offered for $0.50 per connected unit per month, with a $100 minimum per account per month.Read 9 Oct 2026 · appfolio.com
Mobile apps
FolioSpace is listed for iPhone and iPad in Apple’s App Store and for Android in Google Play.Read 9 Oct 2026 · apps.apple.com
Security
AppFolio says it uses specialized security teams and continuous 24/7/365 monitoring to safeguard its infrastructure and software.Read 9 Oct 2026 · appfolio.com
Support
The pricing page lists Standard Support for Core, Enhanced Support for Plus, and Dedicated Customer Success Management for Max.Read 9 Oct 2026 · appfolio.com
Headquarters
Goleta, California, United StatesRead 28 Sep 2026 · appfolio.com
Founded
2006Read 28 Sep 2026 · appfolio.com
AI communications
Realm-X Messages can answer routine resident questions using information already stored in AppFolio, including payment due dates, maintenance request status, and lease details.Read 9 Oct 2026 · appfolio.com
Company scale
AppFolio says it serves more than 20,000 customers and manages more than 8 million units.Read 9 Oct 2026 · appfolio.com
Fraud controls
AppFolio describes fraud controls that include authentication tools, identity verification services, and transaction monitoring.Read 9 Oct 2026 · appfolio.com
Integration
FolioSpace is natively built into AppFolio’s Performance Platform, and existing Resident Portal users can transition without a new download or account creation.Read 9 Oct 2026 · appfolio.com
Payments
The portal supports eCheck (ACH), credit card, debit card, Apple Pay, Flex rent splitting, and AutoPay.Read 9 Oct 2026 · appfolio.com
Plan availability
Core resident portal features are available across Core, Plus, and Max plans; advanced AI-powered workflows are available on Plus and Max.Read 9 Oct 2026 · appfolio.com
Product identity
FolioSpace is AppFolio’s resident experience app and manages the rental lifecycle from application and screening through move-in, daily living, and lease renewal.Read 9 Oct 2026 · appfolio.com
Resident access
Residents can use the app to apply and complete screening, handle guided move-in tasks, pay rent, submit maintenance requests, message the property team, and access resident services.Read 9 Oct 2026 · appfolio.com
Resident onboarding
Resident Onboarding Lift is an integration between AppFolio and Second Nature that guides residents through deposits, lease responsibilities, move-in tasks, and resident benefits packages.Read 9 Oct 2026 · appfolio.com

Plans and prices

Core Priced on request 50 unit minimum · Minimum spend applies · Contact AppFolio for details Read 9 Oct 2026 · appfolio.com
Max Priced on request Minimum spend and unit requirements apply · Contact AppFolio for details Read 9 Oct 2026 · appfolio.com
Plus Priced on request Minimum spend and unit requirements apply · Contact AppFolio for details Read 9 Oct 2026 · appfolio.com

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