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SPECIFICTION
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Aptora

aptora.com

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Spec score 8.3 #6 of 31 in Appliance Repair Software

What it is

Aptora’s Total Office Manager is an ERP, accounting, CRM, and field-service platform for HVAC, plumbing, and contracting businesses. Aptora 360 brings together office and accounting work, field operations, and sales and marketing management. Accounting functions include a departmentalized general ledger, accounts receivable and payable, payroll, and financial reporting. Field tools include dispatching, work orders, service agreements, invoicing, purchase orders, and a mobile app. Aptora also serves electrical, appliance, and other service-related industries. Aptora Mobile II is available through Apple and Android app stores and standard web browsers on phones, tablets, and computers. Aptora Hosted runs Total Office Manager, Aptora Mobile II, and Form Builder, with Windows RemoteApp access. The field-service API provides REST endpoints for customers, jobs, invoices, inventory, technicians, and agreements, returning structured JSON. The main product’s pricing is on request, and Aptora’s main pricing page says it is under construction. Listed add-ons include Customer Access Portal at $50 a month and Zone Pricing at $499, paid once. Technical support is available Monday–Friday during specified CST hours by email and phone.

Spec sheet

API
The field-service API exposes REST endpoints for customers, jobs, invoices, inventory, technicians and agreements, returning structured JSON.Read 1 Oct 2026 · aptora.com
Integrations
Listed integration partners include Authorize.Net, EnerBank USA, Verizon Connect, Verizon Networkfleet, RevuKangaroo, CallCap, Celero and Fleet Complete.Read 1 Oct 2026 · aptora.com
Support
Technical support is available Monday–Friday from 8:00 AM–12:00 PM and 1:00 PM–4:30 PM CST by email and phone.Read 1 Oct 2026 · aptora.com
Headquarters
Lenexa, Kansas, United StatesRead 28 Sep 2026 · aptora.com
Founded
1996Read 28 Sep 2026 · aptora.com
Accounting features
Aptora 360 includes a departmentalized general ledger, accounts receivable, accounts payable, payroll and financial reporting.Read 1 Oct 2026 · aptora.com
API security
API connections support API keys, OAuth 2.0, granular permission scopes, IP whitelisting, full logging and encrypted transit.Read 1 Oct 2026 · aptora.com
Aptora 360 modules
Aptora 360 combines office and accounting, field operations, and sales and marketing management.Read 1 Oct 2026 · aptora.com
Company history
Aptora says it began selling Flat Rate Plus in 1996 and launched Total Office Manager in 2004.Read 1 Oct 2026 · aptora.com
Field features
Aptora 360 includes dispatching, work orders, service agreements, invoicing, purchase orders and a mobile app.Read 1 Oct 2026 · aptora.com
Hosted platform
Aptora Hosted runs Total Office Manager, Aptora Mobile II and Form Builder for customers, with Windows RemoteApp access.Read 1 Oct 2026 · aptora.com
Industries served
Aptora creates software for HVAC, plumbing, electrical, appliance and other service-related industries.Read 1 Oct 2026 · aptora.com
Mobile availability
Aptora Mobile II is available through Apple and Android app stores and through standard web browsers on phones, tablets and computers.Read 1 Oct 2026 · aptora.com
Pricing availability
Aptora's main pricing page currently says it is under construction and coming soon.Read 1 Oct 2026 · aptora.com
Product scope
Total Office Manager is an ERP, accounting, CRM and field-service platform for HVAC, plumbing and contracting businesses.Read 1 Oct 2026 · aptora.com
Security controls
Aptora describes role-based access controls, multifactor authentication where appropriate, firewalls, endpoint protection, monitoring, vulnerability scanning and encryption technologies.Read 1 Oct 2026 · aptora.com

Plans and prices

Customer Access Portal $50 a month $500.00 upfront; $50.00 per month or $550.00 per year up to 500 customers · requires Total Office Manager and active service agreement Read 1 Oct 2026 · aptora.com
Zone Pricing $499, paid once $69.00–$109.00 annually for support renewal up to 20 zone price levels · included in Aptora Hosted monthly agreement Read 1 Oct 2026 · aptora.com

Every Aptora plan and price →

Strong points and limits

Strong points

  • Combines accounting, office, and field-service functions.
  • Includes dispatching, work orders, and service agreements.
  • Mobile II works through apps and standard web browsers.
  • API exposes REST endpoints for core service records.

Limits

  • Main product pricing is on request.
  • Customer Access Portal requires Total Office Manager and an active agreement.
  • Support is limited to listed weekday CST hours.

Who it suits

Aptora suits HVAC, plumbing, contracting, electrical, appliance, and other service businesses looking to combine accounting with field operations. Its mobile app and API may be relevant to teams working in the field or connecting service data.

Verdict

Aptora combines office, accounting, and field-service functions for service businesses, with mobile access and an API. Request pricing and confirm which components fit your operation before choosing it.

Where Specifiction places it

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