Black Belt CRM

Spec sheet

Purpose

Black Belt CRM manages membership businesses that bill and track recurring members.Read 7 Oct 2026 · blackbeltcrm.com

Integrations

The company says it is not an integration marketplace; it uses a chosen integrated payment gateway and supports CSV data transfer.Read 7 Oct 2026 · blackbeltcrm.com

Security

Staff access can be set by security level and Location, account logins are recorded, and access can be blocked by IP address or country.Read 7 Oct 2026 · blackbeltcrm.com

Support

Existing customers can contact support by email, and the company says it includes free training.Read 7 Oct 2026 · blackbeltcrm.com

Headquarters

Florida, USARead 28 Sep 2026 · blackbeltcrm.com

Founded

2011Read 28 Sep 2026 · blackbeltcrm.com

Billing

Billing cycles include one-time, daily, weekly, bi-weekly, monthly, four-week monthly, quarterly, semi-annual, yearly, and by attendance.Read 7 Oct 2026 · blackbeltcrm.com

Data ownership

The company says member records belong to the customer and are not sold, shared with other customers, or used to train anything.Read 7 Oct 2026 · blackbeltcrm.com

Households

A family can have multiple contacts, members, and billing lines on one account, with a consolidated statement.Read 7 Oct 2026 · blackbeltcrm.com

Notable limitation

The company says the member portal is being rebuilt, there is no branded mobile app, and it does not publish an uptime figure.Read 7 Oct 2026 · blackbeltcrm.com

Payment data

Card numbers are held by the payment provider; Black Belt CRM keeps the last four digits, card type, and charge history.Read 7 Oct 2026 · blackbeltcrm.com

Payments

The product supports card and ACH payments through a merchant account opened through Black Belt CRM and a gateway it has integrated.Read 7 Oct 2026 · blackbeltcrm.com

Retention analytics

Reports include cohort retention curves, tenure at cancellation, churn rates, lifetime value, and first-90-day at-risk flags.Read 7 Oct 2026 · blackbeltcrm.com

Who it serves

The product serves recurring-membership businesses including martial arts schools, gyms, dance studios, swim programs, cheer and gymnastics, music tuition, and after-school care.Read 7 Oct 2026 · blackbeltcrm.com

Plans and prices

Every Black Belt CRM plan and price →

Where Specifiction places it

• Martial Arts Software#7 of 248.2
• Martial Arts School Software#15 of 298.1