CaterTrack

CaterTrack is an operations workspace for caterers and party plot venues, aimed at teams coordinating bookings, event paperwork and finances. Its strongest case is connecting those workflows with mobile access; choose a paid tier only after checking that its business, team and order limits fit your operation.

Overview

The product brings enquiries, quotations and confirmed bookings together on a shared calendar, then supports the work around each event with menus, staffing, billing and payment processing. Conflict warnings help teams spot scheduling clashes before bookings collide. This breadth should suit catering businesses, party plot venues and groups running both, but the order caps on the lower paid tiers make volume a key part of the buying decision.

Key features

Proposal building, menu management, order management, staff scheduling and event logistics cover the core sequence from enquiry to event. Numbered PDFs for quotations, SGST/CGST tax invoices, receipts and booking contracts keep common customer and billing documents within the same workflow.

The dashboard tracks revenue against collections, pipeline status, event types, pending dues and vendor spend, with one-click Excel exports for further analysis. Resource-level permissions let managers and staff work with assigned areas while owners retain control of sensitive billing and finance access. That separation is useful for teams sharing operational duties without giving everyone the same financial access.

Android and iPhone apps share the web login and cache data for weak network conditions. English, Gujarati and Hindi are supported across web and mobile, making the language options relevant to teams that prefer to work in any of those languages. CaterTrack says it uses encrypted connections, strong password hashing and tenant isolation between businesses. Subscription payments go through Razorpay's PCI-DSS compliant gateway; the company says it does not see or store card, UPI or bank credentials.

Subscriptions can be paid by UPI, cards, net banking or wallets. Prices include 18% GST, and paid plans can be cancelled in the app while remaining active until the current paid cycle ends. Email and phone support runs Monday through Saturday, 10:00 AM to 7:00 PM IST, with replies within one business day.

Pricing

The seven-day free option is a short entry point rather than a continuing free tier: it includes orders, bookings and menus, a customer list with event history, and web, Android and iPhone access, with no card needed. It is suitable for a brief evaluation, but businesses needing ongoing use must move to a paid plan.

Starter — ₹799 a month: one business, three team members and 50 orders per month. This is the lowest-cost ongoing option and best fits a small operation with modest order volume; the business, seat and order caps leave little room for expansion.

Growth — ₹2,499 a month: three businesses, 25 team members and 500 orders per month. It is the more practical fit for a growing team or group managing several businesses, though the monthly order ceiling still matters for high-volume operators.

Scale — ₹4,999 a month: ten businesses, 75 team members and unlimited orders. This is the clearest fit for larger groups or busy teams that would otherwise run into Growth's order cap.

Paid plans are billed monthly and can be cancelled anytime. Choose based on expected demand and access needs, not just the starting price: moving up increases both business and team allowances as well as order capacity.

Platforms

CaterTrack runs on the web and has Android and iPhone apps. The shared login and offline caching on mobile are useful for staff who need access when a network connection is unreliable.

Who it's for

CaterTrack is best suited to catering companies, party plot venues and combined operations that want bookings, event documents, team permissions and financial tracking in one system. A small business can start on Starter if 50 monthly orders and three team members are enough; a multi-business operator has a more credible fit in Growth or Scale. Businesses with greater order needs than Growth allows should account for Scale's higher monthly price.

Pros and cons

Pros: A shared booking calendar with conflict warnings connects quotations and confirmed events, helping teams coordinate commitments.

Pros: Numbered tax and event PDFs, plus Excel exports from a dashboard spanning collections, dues and vendor spend, support both administration and reporting.

Pros: Mobile apps with offline caching, three language options and granular staff permissions accommodate varied teams and operating conditions.

Cons: The free access lasts only seven days, so there is no continuing free tier for a small business to use long term.

Cons: Starter's 50-order and three-person limits can constrain a busy or expanding operation; Growth still caps orders at 500 per month.

Alternatives

CaterOps is worth considering for a smaller event operation that can work within its free plan's five events a month and one team member, or wants event-based Pro pricing.

BEO HQ may suit a business focused on banquet event orders and catering invoices, with a free tier for one of each document and a web platform.

Catertoo is another freemium option, with a free plan covering up to three events a month and unlimited users and clients; it also supports Android, iOS, API and web.

ChefDesk is a paid alternative with a free trial, available on Android, iOS, macOS, web and Windows, with pricing based on outlets and modules.

Caterease is a paid option for teams considering modular pricing, with listed enhancements billed annually and a broader platform range including desktop systems.

CaterFlow is a paid alternative with a free trial and support for Android, iOS and web.

CaterZen is a paid, trial-based alternative whose Pro plan includes unlimited users, transactions, menus/items and orders/events.

Perfect Venue is a paid option with a free trial for businesses that prefer an iOS and web product and annual billing per location.

Browse Restaurant Catering Software for more options in the category.

Verdict

CaterTrack is a strong fit for caterers and party plot operators who want bookings, event documents, reporting and controlled team access under one roof, with mobile support for weak connections. Its main reason to look elsewhere is the tiered capacity: the free period is brief, Starter is capped at 50 orders, and sustained higher volume requires the ₹4,999 a month Scale plan.