Cicini
cicini.com
What it is
Cicini is a web-based booking and scheduling platform for service businesses, combining appointments, staff calendars, payments, reminders and client management. Clients can book around the clock through a custom booking page and public link, while teams coordinate availability and shifts across multi-staff calendars. Google Calendar sync is in beta: new appointments can push to Google, and two-way busy-time blocking can hide unavailable slots. Email reminders are included on all plans; paid plans add plan-limited SMS reminders and Stripe checkout for full payments or service deposits. Card information remains with Stripe rather than Cicini’s servers. Client tools include typed-question intake forms and public e-sign links for legal documents and policies. Professional and Enterprise plans include API keys and outbound webhooks, though Professional quotas are limited and the public REST surface is still developing. Cicini says it encrypts data in transit and at rest and uses role-based access controls, but does not claim HIPAA, PHIPA or SOC 2 compliance. A free plan is available; paid plans start at $15/mo (annual), and a 30-day trial is offered.
Spec sheet
- Product
- Cicini provides online booking and scheduling for service businesses, bringing appointments, staff schedules, payments, reminders, and client management into one platform.Read 4 Oct 2026 · cicini.com
- Intended users
- The About page describes Cicini as built for service businesses booking appointments, teams coordinating multiple staff, multi-location operations, and growing organizations.Read 4 Oct 2026 · cicini.com
- Security
- Cicini says it encrypts data in transit and at rest and uses role-based access controls.Read 4 Oct 2026 · cicini.com
- Support
- The support center offers documentation, FAQs, video tutorials, and direct assistance; pricing lists community support on Free, 48-hour email support on Starter, and 24-hour priority support on Professional.Read 4 Oct 2026 · cicini.com
- Headquarters
- Toronto, CanadaRead 28 Sep 2026 · cicini.com
- API and webhooks
- Professional and Enterprise include API keys and outbound webhooks, with limited quotas on Professional; the public REST surface is still maturing.Read 4 Oct 2026 · cicini.com
- Booking
- Clients can book around the clock through a custom booking page and public booking link.Read 4 Oct 2026 · cicini.com
- Calendar integration
- Google Calendar sync is in beta; Cicini says new bookings push to Google and two-way busy-time blocking can hide slots.Read 4 Oct 2026 · cicini.com
- Client tools
- Users can create typed-question intake forms and publish legal documents and policies with public e-sign links for customer acknowledgements.Read 4 Oct 2026 · cicini.com
- Compliance limit
- Cicini says it does not claim HIPAA, PHIPA, or SOC 2 compliance, and a signed BAA is on the Enterprise roadmap.Read 4 Oct 2026 · cicini.com
- Maker location
- Cicini says it is built by a small team in Toronto, Canada.Read 4 Oct 2026 · cicini.com
- Payments
- Paid plans support Stripe checkout for full payment or a per-service deposit, and the site says card data stays in Stripe rather than Cicini servers.Read 4 Oct 2026 · cicini.com
- Reminders
- Email reminders are available on all plans, while paid plans include plan-limited SMS reminders through Cicini’s platform sender.Read 4 Oct 2026 · cicini.com
- Scheduling
- The platform includes multi-staff calendars, availability rules, and shift coordination.Read 4 Oct 2026 · cicini.com
Plans and prices
Strong points and limits
Strong points
- Free plan includes email reminders.
- Custom booking page and public booking link.
- Paid plans support Stripe payments and deposits.
- Typed intake forms and public e-sign links.
- Encryption in transit and at rest, per Cicini.
Limits
- Google Calendar sync is in beta.
- No HIPAA, PHIPA or SOC 2 compliance claim.
- Professional API quotas are limited.
- Free plan permits one team member and 30 bookings monthly.
Who it suits
Cicini suits service businesses taking appointments, teams coordinating several staff, and growing organizations. Multi-location operations are among the audiences described, though the listed scheduling feature indicates no multi-location scheduling.
Verdict
Cicini combines online booking, staff scheduling and client tools, with a free tier and paid options starting at $15/mo (annual). Readers with regulated-data requirements should note its stated compliance limits.
Where Specifiction places it
- Gym Staff Scheduling Software#9 of 268.3