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Planday

planday.com

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Spec score 8.8 #2 of 23 in Workforce Management - Enterprise Software

What it is

Planday provides employee scheduling and workforce-management software for shift-working teams, on the web and on Android and iOS. Scheduling tools cover availability preferences, shift swaps, open and draft shifts, and reusable schedule templates. Workers can use Punch Clock to clock in and out from their devices, with location restrictions and rounding rules. Managers can compare scheduled and worked hours, approve shifts for payroll, and export timesheets through integrations. The mobile app also supports schedule viewing and updates, hour approvals and team communications. Planday connects with payroll, POS and HR systems, including Xero, Personio, Square, Lightspeed and ADP. Customers can configure working-time rules, contract hours and absence policies for automatic application to schedules, with real-time alerts for violations. The Starter plan includes Help Centre and live chat support; Pro includes dedicated phone support through a call-back service. Planday says it serves small, medium and enterprise businesses across industries such as hospitality, care homes, hotels, entertainment, retail, and fitness and wellness. There is no free plan; a 30-day trial is available. Starter costs £2.99 a month, billed per user/month, with a five-user minimum.

Spec sheet

What it does
Planday is a workforce-management platform for shift scheduling, time tracking, communication, payroll preparation and labor-cost control.Read 15 Oct 2026 · planday.com
Purpose
Planday provides employee scheduling and workforce-management software for shift-working teams.Read 1 Oct 2026 · planday.com
Free plan
NoRead 21 Sep 2026 · planday.com
API
Planday’s REST API uses OAuth2 bearer-token authentication, JSON requests and responses, and pagination with a maximum of 50 records per page for most endpoints.Read 1 Oct 2026 · developer.planday.com
Integrations
Certified integrations span payroll, HR, POS, analytics, engagement, tipping and technology providers including Xero, Personio, Square, Lightspeed, ADP and QuickBooks Online.Read 15 Oct 2026 · planday.com
Mobile apps
YesRead 21 Sep 2026 · planday.com
Security
Planday states that it has ISO 27001 and SOC 2 protection, end-to-end encryption and 24/7 system monitoring.Read 1 Oct 2026 · planday.com
Compliance
Users can configure working-time rules, contract hours and absence policies that Planday applies automatically to schedules, with real-time alerts for violations.Read 1 Oct 2026 · planday.com
Support
The Starter plan includes Help Centre and live chat support, while Pro includes dedicated phone support through a call-back service.Read 1 Oct 2026 · planday.com
Headquarters
Copenhagen, DenmarkRead 28 Sep 2026 · planday.com
Founded
2004Read 28 Sep 2026 · planday.com
AI scheduling
Planday markets AI-powered rota creation and its Intelligent Shift Assignment feature ranks employees using availability, contracted hours and working-time rules.Read 15 Oct 2026 · help.planday.com
Android requirements
The Android app supports most devices running Android 8 or newer and excludes Huawei devices configured after May 2019.Read 15 Oct 2026 · help.planday.com
API authentication
API access uses OAuth2 bearer tokens, JSON requests and responses, paginated endpoints capped at 50 records, and optional Postman collection support by email.Read 15 Oct 2026 · developer.planday.com
Browser support
Supported browsers are current and previous versions of Chrome, Firefox, Edge and Safari, with Chrome recommended because Safari can have loading issues.Read 15 Oct 2026 · help.planday.com
Communication
Planday includes team messaging, news feeds and employee communications in its web and mobile experience.Read 15 Oct 2026 · planday.com
Company history
Planday says it was founded in 2004 by co-founders Mikkel Lomholt and Anders Frederiksen.Read 1 Oct 2026 · planday.com
Company profile
LinkedIn lists Planday as a privately held software-development company headquartered in Copenhagen with 201–500 employees and founded in 2005.Read 15 Oct 2026 · linkedin.com
Developer onboarding
Developers can request a demo portal, create scoped test apps in portal settings and apply to become certified integration partners.Read 15 Oct 2026 · developer.planday.com
Document management
Employee contracts, payslips and other documents can be stored and accessed centrally.Read 15 Oct 2026 · planday.com
Documentation and support
The help centre provides collections for scheduling, time tracking, payroll, integrations, contracts, data, billing and product updates, plus live chat on paid plans.Read 15 Oct 2026 · help.planday.com
GDPR
Planday says it helps customers stay GDPR compliant.Read 1 Oct 2026 · planday.com
Leave management
The platform handles vacation, absence requests, approvals, balances and overtime accounts.Read 15 Oct 2026 · developer.planday.com
Legal entity and owner
Crunchbase identifies the legal name as Planday A/S, lists Xero as parent/acquirer and records Copenhagen as headquarters.Read 15 Oct 2026 · crunchbase.com
Limit: missing task assignment
A TrustRadius reviewer wanted the ability to assign tasks to employees or shifts and direct one-to-one management messages.Read 15 Oct 2026 · trustradius.com
Limit: mobile reliability
Google Play reviewers report battery drain, unwanted notifications, location-based punch-in failures, buggy messaging and interface regressions after updates.Read 15 Oct 2026 · play.google.com
Limit: pricing and billing complaints
Trustpilot reviewers describe the system as expensive or overcomplicated, cite a £125-per-hour training charge and report incorrect invoices or automatic annual renewal concerns.Read 15 Oct 2026 · trustpilot.com
Limit: rigid workflows
A TrustRadius reviewer said the product structure can be rigid because a task may have only one available method.Read 15 Oct 2026 · trustradius.com
Mobile app
The mobile app lets employees and managers view schedules, clock in and out, update schedules, approve hours and send communications.Read 1 Oct 2026 · help.planday.com
Mobile downloads
Official employee and manager apps are available for Android and iOS, with a separate Android and iPadOS Kiosk app for shared punch-clock stations.Read 15 Oct 2026 · help.planday.com
Notable news: acquisition
Xero completed its acquisition of Planday on April 1, 2021.Read 15 Oct 2026 · links.sgx.com
Payroll
Planday produces payroll reports and synchronizes approved hours and wage data with payroll systems.Read 15 Oct 2026 · planday.com
Praise: support
Trustpilot reviewers repeatedly describe onboarding and account support as knowledgeable, patient, responsive and clear.Read 15 Oct 2026 · trustpilot.com
Praise: usability and scheduling
TrustRadius reviewers praise quick schedule visibility, easy shift swaps, straightforward time clocks and centralized staff information.Read 15 Oct 2026 · trustradius.com
Public API
Planday publishes a REST API organized into HR, absence, contract-rules, payroll, pay, portal, punch-clock, reports, revenue, schedule and security-group domains.Read 15 Oct 2026 · developer.planday.com
Rating on Apple App Store
4.2 out of 5 from 246 ratings.Read 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.3 out of 5 from 58 reviews.Read 15 Oct 2026 · capterra.com
Rating on G2
4.5 out of 5 from 88 reviews.Read 15 Oct 2026 · g2.com
Rating on GetApp
4.3 out of 5 from 58 reviews.Read 15 Oct 2026 · getapp.com
Rating on Google Play
4.5 out of 5 from 19.8K reviews.Read 15 Oct 2026 · play.google.com
Rating on Trustpilot
4.7 out of 5 from 383 reviews.Read 15 Oct 2026 · trustpilot.com
Rating on TrustRadius
9 out of 10 from 5 reviews and ratings.Read 15 Oct 2026 · trustradius.com
Reporting
Reports and forecasts cover staffing, revenue, labor cost, hours and pay, with a Performance overview for revenue contribution.Read 15 Oct 2026 · help.planday.com
Scheduling
The product supports schedule creation, employee availability, templates, departments and location settings.Read 15 Oct 2026 · planday.com
Security certifications
Planday states that it holds ISO 27001 and ISAE 3000 SOC 2 Type II certifications.Read 15 Oct 2026 · help.planday.com
Status and outages
Planday's status page showed web, punch clock, iOS, Android, kiosk, Open API and help chat as operational, with no incident reported for October 15, 2026.Read 15 Oct 2026 · status.planday.com
Target customers
Planday says it serves small, medium and enterprise businesses and industries including hospitality, care homes, hotels, entertainment, retail and fitness and wellness.Read 1 Oct 2026 · planday.com
Time tracking
Employees can clock in and out with Punch Clock, while managers review timesheets, breaks and worked hours.Read 15 Oct 2026 · help.planday.com

Plans and prices

Starter £2.99 a month per user/month; minimum 5 users Intuitive scheduling · simple time tracking · working-time rules and compliance warnings · basic payroll reporting · team communication · help centre and live chat Read 15 Oct 2026 · planday.com
Plus Price not published per user/month; minimum 10 users Advanced scheduling · leave and absence management · payroll reporting and integrations · revenue integration and reporting · integrations and API access · employee information and document management Read 15 Oct 2026 · planday.com
Pro Priced on request customised pricing; minimum 50 users Custom planning metrics · auto-scheduling · configurable organisation structure · custom permissions and roles · dedicated phone support · custom account setup Read 15 Oct 2026 · planday.com

Every Planday plan and price →

Strong points and limits

Strong points

  • Supports availability, open shifts and shift swaps.
  • Punch Clock can restrict clock-ins by location.
  • Compares scheduled and worked hours.
  • Integrates with payroll, POS and HR systems.

Limits

  • No free plan is available.
  • Starter requires a minimum of five users.
  • Starter support is Help Centre and live chat.

Who it suits

Planday suits shift-based businesses needing schedule management, time tracking and payroll-related timesheet workflows. Its listed customer industries include hospitality, care homes, hotels, entertainment, retail, and fitness and wellness.

Verdict

Planday brings scheduling, clock-ins and payroll preparation into a workforce-management service for shift teams. Consider the five-user Starter minimum and the distinction between Starter and Pro support when evaluating fit.

Where Specifiction places it

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