- 1Runs onAndroid, API, iOS, Web
- 2Orchestration modeboth
- 3Mobile app journeysYes
- 4Web personalizationYes
- 5Real-time triggersYes

Overview
Cordial is a cross-channel marketing platform for brands that use customer data to send personalized messages. It supports email, SMS, mobile app, website, and open-channel messaging. Its data platform brings together contact, event, behavior, product, and purchase data from sources such as apps, websites, point-of-sale systems, and connected devices. Teams can build audiences from large data sets, with segments updated through real-time streaming, then coordinate behavioral triggers and multi-step journeys across channels. Cordial Edge uses business-specific AI models to predict customer actions and provide message performance insights and guidance. Mobile SDKs are available for iOS, Android, React Native, and Expo; REST APIs, webhooks, and a universal connector support connections and data transfer. Listed integrations cover ecommerce, data warehouses, content augmentation, and analytics. Cordial states compliance with SOC 2 Type II, GDPR, and CCPA. Services include onboarding, consulting, strategy workshops, email production, and custom solutions. Pricing is on request; the listed custom enterprise plan has no stated price.
Who it is for
Cordial is aimed at marketing and technology teams at brands, particularly cross-channel retailers managing large, varied data sets. It may suit teams coordinating personalized messaging across email, SMS, apps, websites, and other channels.
What is good
- Supports email, SMS, app, website, and open-channel messaging.
- Audience segments update through real-time data streaming.
- Offers behavioral triggers and multi-step journeys.
- SDKs cover iOS, Android, React Native, and Expo.
What to know first
- Pricing is on request.
- No subscription price is stated for the custom enterprise plan.
Verdict
Cordial combines customer data, segmentation, and cross-channel message journeys, with APIs, webhooks, and mobile SDKs. Buyers need to request pricing and assess the platform against their data and channel requirements.
Cordial plans and pricing
All plansCompared on marketing automation software
- Orchestration mode
- bothcordial.com
- Mobile app journeys
- Yescordial.com
- Web personalization
- Yescordial.com
- Real-time triggers
- Yescordial.com
Facts
- Purpose
- Cordial is a cross-channel marketing platform that helps brands use customer data to send personalized messages.cordial.com · 2 Oct 2026
- Channels
- The platform supports email, SMS, mobile app, website, and open-channel messaging.cordial.com · 2 Oct 2026
- Customer data
- Its real-time customer data platform collects contact, event, behavior, product, and purchase data from sources including mobile apps, websites, point-of-sale systems, and connected devices.cordial.com · 2 Oct 2026
- Segmentation
- Cordial says its segmentation tools can create audiences from large data sets, including millions of contacts, with audiences updated through real-time data streaming.cordial.com · 2 Oct 2026
- Automation
- Cordial supports behavioral triggers and multi-step journeys across channels, including email, text messages, mobile push notifications, and REST API calls.cordial.com · 2 Oct 2026
- AI personalization
- Cordial Edge uses business-specific AI models to predict customer actions and provide message performance insights and guidance.cordial.com · 2 Oct 2026
- Mobile SDKs
- Cordial offers SDKs for iOS, Android, React Native, and Expo for mobile messaging and app integrations.cordial.com · 2 Oct 2026
- Integrations
- Cordial lists integrations across ecommerce, data warehouse, content augmentation, and analytics, and says its universal connector supports real-time and asynchronous data transfer.cordial.com · 2 Oct 2026
- API
- Cordial provides REST APIs and webhooks for connecting the platform with other applications.support.cordial.com · 2 Oct 2026
- Security and compliance
- Cordial states that it is SOC 2 Type II, GDPR, and CCPA compliant.cordial.com · 2 Oct 2026
- Support and services
- Cordial offers onboarding, solutions consulting, strategy workshops, email production, and custom solutions.cordial.com · 2 Oct 2026
- Target audience
- Cordial describes its platform as serving marketing and technology teams at brands, and says it is a fit for cross-channel retailers managing large, disparate data sets.cordial.com · 2 Oct 2026
Company
- Founded
- 2014cordial.com · 28 Sept 2026
- Headquarters
- San Diego, California, United Statescordial.com · 28 Sept 2026
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Sources
- cordial.com· checked 2 Oct 2026
- cordial.com/cross-channel-messaging/· checked 2 Oct 2026
- cordial.com/customer-data-platform/· checked 2 Oct 2026
- cordial.com/platform/agile-uis/cross-channel-orches· checked 2 Oct 2026
- cordial.com/ai/· checked 2 Oct 2026
- cordial.com/platform/messaging-channels/mobile-app/· checked 2 Oct 2026
- cordial.com/platform-integrations/· checked 2 Oct 2026
- support.cordial.com/hc/en-us/categories/8093087524749-Integ· checked 2 Oct 2026
- cordial.com/security/· checked 2 Oct 2026
- cordial.com/platform/services/· checked 2 Oct 2026
- cordial.com/platform/· checked 2 Oct 2026
- cordial.com/request-demo/· checked 2 Oct 2026





