Cubby
cubbystorage.com
What it is
Cubby is an AI-native platform for self-storage operators, with tools for running facilities, serving tenants and managing revenue. Operators can track units, review real-time reports, manage tasks and oversee multiple locations. On-site tools work on mobile devices and support offline walkthroughs that sync after a connection returns. Tenants can use a passwordless portal to pay, view leases and manage accounts; online rental tools support reservations, digital leases, e-signatures and autopay setup. Revenue tools consider competitors, occupancy and demand when recommending rates and tenant increases, with rate limits and facility-specific rules. Cubby Calls routes, records and transcribes calls, while Comms AI can handle sales and service calls and transfer them to staff. The platform is available on Android, iOS and the web, with an API. Cubby lists partners across areas including access control, auctions and marketing. Its agreement describes an annual platform fee and payment processing fees, with amounts specified in an order; prospective customers are directed to request a demo.
Spec sheet
- Product
- Cubby describes itself as an AI-native platform for self-storage operators.Read 10 Oct 2026 · cubbystorage.com
- Integrations
- Cubby lists ecosystem partners across marketing, access control, auctions, tenant coverage, call management, and other categories.Read 10 Oct 2026 · cubbystorage.com
- Headquarters
- New York, NY, United StatesRead 23 Sep 2026 · cubbystorage.com
- Calls and AI
- Cubby Calls routes, records, and transcribes calls, while Comms AI can handle sales and service calls and transfer them to staff.Read 10 Oct 2026 · cubbystorage.com
- Checkout recovery
- Cubby says automated follow-up emails can recover up to 60% of abandoned checkouts and are triggered in under five minutes.Read 10 Oct 2026 · cubbystorage.com
- Contract support terms
- The master services agreement says technical support is provided during normal business hours, excluding U.S. federal holidays, unless an order or documentation specifies otherwise.Read 10 Oct 2026 · cubbystorage.com
- Data protection
- Cubby says customer data is encrypted in transit and at rest, hosted on Google Cloud Platform, and protected by role-based access controls.Read 10 Oct 2026 · cubbystorage.com
- Data safeguards
- Cubby says customer data is encrypted in transit and at rest, and production access uses least-privilege controls and multi-factor authentication.Read 9 Oct 2026 · cubbystorage.com
- Examples of partners
- The partner directory includes SpiderDoor and DoorKing for access control, OpenTech Storage for auctions, and StoragePug for digital marketing.Read 9 Oct 2026 · cubbystorage.com
- Facility operations
- The platform gives operators a unified view of facilities, units, and tenants, with task management and walkthroughs.Read 10 Oct 2026 · cubbystorage.com
- Implementation and support
- Cubby says its team handles migration, configuration, and training, and advertises an average five-minute support response time.Read 10 Oct 2026 · cubbystorage.com
- Mobile and offline
- Cubby says its on-site tools support mobile use and offline walkthroughs that sync when the device reconnects.Read 9 Oct 2026 · cubbystorage.com
- Named integrations
- The partner directory includes SpiderDoor, OpenTech, SafeLease, StoragePug, LockerFox, and DualEntry.Read 10 Oct 2026 · cubbystorage.com
- Online rentals
- Its e-commerce tools let customers search, reserve, and rent storage units online through an integrated checkout.Read 10 Oct 2026 · cubbystorage.com
- Platform access
- Cubby’s terms describe the platform as a software-as-a-service dashboard and grant customers a non-exclusive, non-transferable right to use it for internal business operations during the applicable order term.Read 10 Oct 2026 · cubbystorage.com
- Pricing availability
- Cubby’s pricing URL redirects to a page asking visitors to schedule a demo; the public page does not display plan prices.Read 10 Oct 2026 · cubbystorage.com
- Pricing optimization
- Revenue management analyzes competitors, occupancy and demand to recommend rates and tenant increases.Read 9 Oct 2026 · cubbystorage.com
- Revenue management
- Its pricing tools analyze markets, competitors, and occupancy to recommend rates, with controls for rate limits and facility-specific rules.Read 10 Oct 2026 · cubbystorage.com
- Security audit
- Cubby says an independent auditor completed a SOC 2 examination covering the Security category of the Trust Services Criteria.Read 10 Oct 2026 · cubbystorage.com
- Support and implementation
- Cubby advertises migration, configuration and training, plus dedicated account support with an average five-minute response time.Read 9 Oct 2026 · cubbystorage.com
- Tenant management
- Tenant tools include a passwordless self-service portal for payments, lease viewing and account management.Read 9 Oct 2026 · cubbystorage.com
Plans and prices
Strong points and limits
Strong points
- Tracks units, tasks and real-time facility reports.
- Offline walkthroughs sync when devices reconnect.
- Tenant portal supports payments, leases and account management.
- Revenue recommendations include rate limits and facility-specific rules.
- Migration, configuration and training are offered.
Limits
- Subscription prices are available by request, not listed.
- Technical support is normally limited to business hours.
- Platform use is limited to internal business operations.
Who it suits
Cubby suits self-storage operators who need facility and tenant tools across multiple locations, as well as online rentals and revenue management. It may also suit teams looking for mobile walkthroughs and call-handling tools.
Verdict
Cubby brings facility operations, tenant services, online rentals and revenue tools into one platform for self-storage businesses.
Where Specifiction places it
- Self-Storage Management Software#9 of 498.1