Dotdigital
dotdigital.com
Spec sheet
- Product
- Dotdigital brings customer data, campaign tools, and cross-channel activity together in one platform.Read 8 Oct 2026 · dotdigital.com
- Free plan
- NoRead 20 Sep 2026 · dotdigital.com
- Integrations
- Dotdigital says it has over 200 integrations; examples listed include Adobe Commerce, BigCommerce, Shopify Plus, Salesforce, and Microsoft Dynamics 365.Read 8 Oct 2026 · partners.dotdigital.com
- Security
- Dotdigital says its information security management system is ISO 27001 certified and it is Cyber Essentials Plus certified.Read 8 Oct 2026 · dotdigital.com
- Support
- Customers can contact support through in-platform live chat 24/7, by phone during office hours, or by email.Read 8 Oct 2026 · dotdigital.com
- Headquarters
- London, United KingdomRead 28 Sep 2026 · dotdigital.com
- Founded
- 1999Read 28 Sep 2026 · dotdigital.com
- A/B testing
- YesRead 20 Sep 2026 · dotdigital.com
- AI tools
- Dotdigital describes AI agents that build audience segments and draft on-brand messages, plus an MCP server for connecting AI tools to Dotdigital data.Read 8 Oct 2026 · dotdigital.com
- Audience segmentation
- YesRead 20 Sep 2026 · dotdigital.com
- Automation
- Ready-made automation flows include welcome and birthday journeys, reminders, cart and browse abandonment triggers, back-in-stock notifications, and post-purchase journeys.Read 8 Oct 2026 · dotdigital.com
- Channels
- The platform supports campaigns across email, SMS, web, WhatsApp, social media, and other channels.Read 8 Oct 2026 · dotdigital.com
- Data hosting
- The platform is hosted on Microsoft Azure and Google Cloud Platform, with designated EU, US, and Australia regions described on the Trust Center page.Read 8 Oct 2026 · dotdigital.com
- Email automation
- YesRead 20 Sep 2026 · dotdigital.com
- Intended customers
- Dotdigital says organizations of all sizes and industries use its platform, including teams in commerce, charity, education, travel, media, and sports.Read 8 Oct 2026 · dotdigital.com
- Landing pages
- YesRead 20 Sep 2026 · dotdigital.com
- Native integrations
- 200Read 20 Sep 2026 · dotdigital.com
- Onboarding and training
- Every customer receives a bespoke live training session as part of onboarding, and Academy content is included with every package.Read 8 Oct 2026 · dotdigital.com
- Personalization
- Campaigns can use behavioral, order, preference, and other customer data to personalize messages across email, web, and mobile.Read 8 Oct 2026 · dotdigital.com
- Pricing basis
- Pricing is tailored for each customer and calculated using the number of marketable contacts and planned message volume.Read 8 Oct 2026 · dotdigital.com
- Privacy compliance
- Dotdigital says it is certified against ISO 27701 and has GDPR-specific data processing agreements and EU Model Contract Clauses in place.Read 8 Oct 2026 · dotdigital.com
Plans and prices
Custom pricing Priced on request Quote based on marketable contacts and planned message volume Pricing tailored to each customer Read 8 Oct 2026 · dotdigital.com
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