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SPECIFICTION
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Dotdigital

dotdigital.com

WebAPI

Spec sheet

Product
Dotdigital brings customer data, campaign tools, and cross-channel activity together in one platform.Read 8 Oct 2026 · dotdigital.com
Free plan
NoRead 20 Sep 2026 · dotdigital.com
Integrations
Dotdigital says it has over 200 integrations; examples listed include Adobe Commerce, BigCommerce, Shopify Plus, Salesforce, and Microsoft Dynamics 365.Read 8 Oct 2026 · partners.dotdigital.com
Security
Dotdigital says its information security management system is ISO 27001 certified and it is Cyber Essentials Plus certified.Read 8 Oct 2026 · dotdigital.com
Support
Customers can contact support through in-platform live chat 24/7, by phone during office hours, or by email.Read 8 Oct 2026 · dotdigital.com
Headquarters
London, United KingdomRead 28 Sep 2026 · dotdigital.com
Founded
1999Read 28 Sep 2026 · dotdigital.com
A/B testing
YesRead 20 Sep 2026 · dotdigital.com
AI tools
Dotdigital describes AI agents that build audience segments and draft on-brand messages, plus an MCP server for connecting AI tools to Dotdigital data.Read 8 Oct 2026 · dotdigital.com
Audience segmentation
YesRead 20 Sep 2026 · dotdigital.com
Automation
Ready-made automation flows include welcome and birthday journeys, reminders, cart and browse abandonment triggers, back-in-stock notifications, and post-purchase journeys.Read 8 Oct 2026 · dotdigital.com
Channels
The platform supports campaigns across email, SMS, web, WhatsApp, social media, and other channels.Read 8 Oct 2026 · dotdigital.com
Data hosting
The platform is hosted on Microsoft Azure and Google Cloud Platform, with designated EU, US, and Australia regions described on the Trust Center page.Read 8 Oct 2026 · dotdigital.com
Email automation
YesRead 20 Sep 2026 · dotdigital.com
Intended customers
Dotdigital says organizations of all sizes and industries use its platform, including teams in commerce, charity, education, travel, media, and sports.Read 8 Oct 2026 · dotdigital.com
Landing pages
YesRead 20 Sep 2026 · dotdigital.com
Native integrations
200Read 20 Sep 2026 · dotdigital.com
Onboarding and training
Every customer receives a bespoke live training session as part of onboarding, and Academy content is included with every package.Read 8 Oct 2026 · dotdigital.com
Personalization
Campaigns can use behavioral, order, preference, and other customer data to personalize messages across email, web, and mobile.Read 8 Oct 2026 · dotdigital.com
Pricing basis
Pricing is tailored for each customer and calculated using the number of marketable contacts and planned message volume.Read 8 Oct 2026 · dotdigital.com
Privacy compliance
Dotdigital says it is certified against ISO 27701 and has GDPR-specific data processing agreements and EU Model Contract Clauses in place.Read 8 Oct 2026 · dotdigital.com

Plans and prices

Custom pricing Priced on request Quote based on marketable contacts and planned message volume Pricing tailored to each customer Read 8 Oct 2026 · dotdigital.com

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