eManageSuite HOA Management Software

Spec sheet

Purpose

eManageSuite combines HOA property management, financial reporting, a homeowner website, and a centralized database for self-managed communities.Read 11 Oct 2026 · communityassociationmanagement.com

Intended users

The package is designed for self-managed homeowner, townhome, and condominium associations in North and South Carolina, from 3 units to several thousand.Read 11 Oct 2026 · communityassociationmanagement.com

Security

The vendor describes eManageSuite as operating in a secure, web-based environment; the product page gives no specific security certification or compliance standard.Read 11 Oct 2026 · communityassociationmanagement.com

Headquarters

Charlotte, North Carolina, USARead 19 Oct 2026 · communityassociationmanagement.com

Accounting and collections

Community Association Management staff handle HOA accounting, collections, and resident services for eManageSuite communities.Read 11 Oct 2026 · communityassociationmanagement.com

Architectural requests

The software tracks architectural requests and generates customized approval and denial letters based on committee decisions.Read 11 Oct 2026 · communityassociationmanagement.com

Association accounting

YesRead 24 Sep 2026 · communityassociationmanagement.com

Company background

Community Association Management says it was founded by people who had served on community boards, but its company page does not state a founding year.Read 11 Oct 2026 · communityassociationmanagement.com

Document storage

YesRead 24 Sep 2026 · communityassociationmanagement.com

Financial reports

The package includes real-time reports and monthly financial reports with bank statements, budget variance analysis, homeowner balances, and cash-based accounting.Read 11 Oct 2026 · communityassociationmanagement.com

Homeowner support

Customer Service is available to homeowners by phone Monday through Friday from 8 a.m. to 6 p.m.; homeowners can view balances, letters, and violation photos online at any time.Read 11 Oct 2026 · communityassociationmanagement.com

Limits

The eManageSuite package does not include on-site violation inspections, and its 24/7 emergency hotline is an add-on.Read 11 Oct 2026 · communityassociationmanagement.com

Maintenance requests

YesRead 24 Sep 2026 · communityassociationmanagement.com

Online dues collection

YesRead 24 Sep 2026 · communityassociationmanagement.com

Payments

Owners can pay by check, mail, or online using MasterCard, American Express, or Discover; e-checks have no additional cost and card payments carry a disclosed processing fee.Read 11 Oct 2026 · communityassociationmanagement.com

Records and storage

Association records are available 24/7, and the product page says online file-system use is unlimited.Read 11 Oct 2026 · communityassociationmanagement.com

Resident portal

YesRead 24 Sep 2026 · communityassociationmanagement.com

Support and training

Each board receives two hours of live instructor-led training and a written guide, and an Association Coordinator is available Monday through Friday from 8 a.m. to 5 p.m.Read 11 Oct 2026 · communityassociationmanagement.com

Violation management

Boards can track violations, generate customized letters for each stage, and use automatic escalation based on preset criteria.Read 11 Oct 2026 · communityassociationmanagement.com

Violation tracking

YesRead 24 Sep 2026 · communityassociationmanagement.com

Work orders and vendors

eManageSuite includes work order management and vendor reports, with work-order tracking specified for condo and townhome communities.Read 11 Oct 2026 · communityassociationmanagement.com

Plans and prices

Every eManageSuite HOA Management Software plan and price →

Where Specifiction places it

• HOA Management Software#52 of 877.6