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Envoy Workplace

envoy.com

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Spec score 9.3 #1 of 35 in Workplace Management Software

What it is

Envoy Workplace is a workplace management platform spanning people, spaces, and communications. Its modules include visitor management, resource booking, mailroom management, critical event management, and digital signage. Resource booking covers rooms, desks, and parking, with mobile reservations and automatic release of unused bookings. Visitor workflows include pre-registration, screening, secure check-in, ID scanning, blocklist scanning, and audit-ready records. The mobile app supports employee and visitor check-in, room and desk reservations, workplace maps, package notifications, announcements, and emergency alerts on iOS and Android. Envoy lists more than 100 workplace integrations, including Microsoft Teams, Slack, Google Workspace, calendar and HRIS systems, Wi-Fi networks, and access-control systems, and offers an open API. Envoy states that customer data is encrypted in transit with TLS 1.2 or above and at rest with AES-256 disk encryption. It says its security controls meet SOC 2 Type II standards and support GDPR, ITAR, HIPAA, PCI DSS, CCPA, and other regulations. A free Basic plan includes limited features and 100 entries per month. Paid prices vary by module; the platform must be purchased with at least one module.

Spec sheet

What it does
Envoy unifies visitors, spaces and communications in one workplace-management platform.Read 15 Oct 2026 · envoy.com
API
Envoy provides a REST API for retrieving and changing account data, authenticated with OAuth2 or long-lived API keys over HTTPS.Read 15 Oct 2026 · developers.envoy.com
Integrations
The integration help center lists 126 articles and covers access control, on-premises topologies and integration-health monitoring.Read 15 Oct 2026 · envoy.help
Compliance
Envoy states that its security processes and controls are verified to meet SOC 2 Type II standards and supports GDPR, ITAR, HIPAA, PCI DSS, CCPA, and other regulations.Read 1 Oct 2026 · envoy.com
Headquarters
San Francisco, California, United StatesRead 28 Sep 2026 · envoy.com
Founded
2013Read 28 Sep 2026 · envoy.com
Company scale
Envoy says more than 16,000 workplaces use its platform.Read 15 Oct 2026 · envoy.com
Company status
Gartner lists Envoy as a private company founded in 2013 with headquarters in San Francisco and 201–500 employees.Read 15 Oct 2026 · gartner.com
Core modules
The platform includes visitor management, resource booking, mailroom management, critical event management, and digital signage.Read 1 Oct 2026 · envoy.com
Critical event management
The platform combines threat intelligence, presence data and incident-management workflows.Read 15 Oct 2026 · envoy.com
Developer extensibility
Apps can provision Wi-Fi or building access, connect sensors and hardware, and use desk, room, map and sign-in data.Read 15 Oct 2026 · envoy.com
Digital signage
Digital signage is offered as a core platform capability.Read 15 Oct 2026 · envoy.com
Documentation depth
Developer documentation includes guides, API reference, webhooks, authentication, app listing, SDK samples, support and changelog links.Read 15 Oct 2026 · developers.envoy.com
Investors
Envoy identifies Andreessen Horowitz, Menlo Ventures, Brookfield Growth, Initialized and SevenSevenSix among its investors.Read 15 Oct 2026 · envoy.com
Limit: bugs
Gartner reviewers report unexpected bugs that sometimes reduce reliability.Read 15 Oct 2026 · gartner.com
Limit: coverage and support
TrustRadius reviews mention incomplete office-management coverage, weaker after-sales service and occasional app freezing.Read 15 Oct 2026 · trustradius.com
Limit: mobile lag
A Google Play reviewer described frequent stalls and error messages while booking or changing desks.Read 15 Oct 2026 · play.google.com
Limit: mobile outages
A Google Play reviewer said the app was inaccessible during a fire drill, forcing a return to paper logs.Read 15 Oct 2026 · play.google.com
Limit: performance
G2 reviewers report that the application can be slow.Read 15 Oct 2026 · g2.com
Limit: pricing
GetApp reviewers describe pricing as steep, with essential features sometimes requiring upgrades.Read 15 Oct 2026 · getapp.com
Limit: reliability and pricing transparency
Trustpilot reviewers report unexplained failures, poor support, opaque pricing and extra printer costs.Read 15 Oct 2026 · trustpilot.com
Mailroom management
Delivery records and automatic recipient notifications support digital mailroom operations.Read 15 Oct 2026 · envoy.com
Mobile app
Envoy’s mobile app supports employee and visitor check-in, room and desk reservations, workplace maps, package notifications, announcements, and emergency alerts.Read 1 Oct 2026 · envoy.com
Occupancy and maps
Workplace documentation covers employee logs, reservations, presence signals, maps and occupancy reporting.Read 15 Oct 2026 · envoy.help
Offline operation
When an iPad loses network connectivity, visitors can continue signing in and data is stored locally until synchronization resumes, but ID scanning and host notifications are unavailable offline.Read 1 Oct 2026 · envoy.com
Platform availability
Envoy offers a web dashboard plus iOS and Android mobile apps; an iPad kiosk requires a Visitors licence.Read 15 Oct 2026 · envoy.help
Platform requirement
The Envoy platform must be purchased with at least one module such as Reservations, Emergency Notifications, Screens, or Deliveries.Read 1 Oct 2026 · envoy.com
Praise: analytics and integrations
Gartner reviewers like data-driven space insights, Outlook and Google integrations, and hybrid-work coordination.Read 15 Oct 2026 · gartner.com
Praise: office management
TrustRadius reviewers praise intuitive use, office-visit planning, visitor tracking and customizable sign-in forms.Read 15 Oct 2026 · trustradius.com
Praise: usability
G2 reviewers repeatedly praise the intuitive interface, desk booking and occupancy visibility.Read 15 Oct 2026 · g2.com
Praise: visitor workflows
GetApp reviewers highlight simple sign-in, pre-registration, notifications, visitor tracking and quick setup.Read 15 Oct 2026 · getapp.com
Product scope
Envoy unifies people, spaces, and communications in one workplace management platform and ecosystem.Read 1 Oct 2026 · envoy.com
Rating on Apple App Store
4.8 out of 5 from 554 ratingsRead 15 Oct 2026 · apps.apple.com
Rating on G2
4.4 out of 5 from 162 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.3 out of 5 from 16 ratingsRead 15 Oct 2026 · gartner.com
Rating on GetApp
4.8 out of 5 from 428 reviewsRead 15 Oct 2026 · getapp.com
Rating on Google Play
4.6 out of 5 from 6.79K reviewsRead 15 Oct 2026 · play.google.com
Rating on Trustpilot
1.7 out of 5 from 45 reviewsRead 15 Oct 2026 · trustpilot.com
Rating on TrustRadius
8.9 out of 10 from 30 reviewsRead 15 Oct 2026 · trustradius.com
Resource booking
Users can manage rooms, desks and parking with real-time resource booking.Read 15 Oct 2026 · envoy.com
Retention controls
Premium and Enterprise customers can choose retention or purging for visitor and employee health-check responses, including question-level settings.Read 15 Oct 2026 · envoy.com
SDK
Official SDK support currently lists Node.js, with an npm package named @envoy/envoy-integrations-sdk.Read 15 Oct 2026 · developers.envoy.com
Security encryption
Envoy states that data in transit uses TLS 1.2 or higher and stored data uses AES-256 encryption on AWS and Cloudflare.Read 15 Oct 2026 · envoy.com
Security storage
The service is cloud-based, syncs device data automatically and takes daily off-site backups.Read 15 Oct 2026 · envoy.com
Supported mobile systems
Envoy states that its mobile app is available on both iOS and Android devices.Read 1 Oct 2026 · envoy.com
System requirements
The web dashboard works in browsers with Chrome recommended; Envoy Mobile requires iOS 16+ or Android 9+.Read 15 Oct 2026 · envoy.help
Target customers
Envoy is built for organizations managing shared spaces, multiple locations, or regulated environments, especially enterprise teams requiring secure access control and scalable workplace operations.Read 1 Oct 2026 · envoy.com
Visitor management
The platform supports visitor pre-registration, screening and secure check-in for visitors and contractors.Read 15 Oct 2026 · envoy.com
Visitor security
Visitor workflows include pre-registration, screening, secure check-in, ID scanning, blocklist scanning, and audit-ready records.Read 1 Oct 2026 · envoy.com
Webhooks
Webhooks can notify apps of Envoy events and synchronously approve or deny visitor entry.Read 15 Oct 2026 · developers.envoy.com
Workplace modules
Workplace includes Desks, Rooms, Parking, Deliveries, Response and Screens; Visitors and Connect are separate.Read 15 Oct 2026 · envoy.help

Plans and prices

Basic Free limited features · small businesses · 100 entries/month Read 1 Oct 2026 · envoy.com
Standard (Response) $2 a month billed annually per user · price excludes platform fee Read 1 Oct 2026 · envoy.com
Workplace Standard $3 a month per active user per month 13 integrations listed Read 15 Oct 2026 · g2.com
Standard (Reservations) $5 a month billed annually per bookable resource · price excludes platform fee Read 1 Oct 2026 · envoy.com
Standard (Screens) $12 a month billed annually per device · price excludes platform fee Read 1 Oct 2026 · envoy.com
Enterprise (Deliveries) $250 a month billed annually per delivery location · unlimited deliveries · price excludes platform fee Read 1 Oct 2026 · envoy.com
Premium (Visitors) $362 a month billed annually per location · price excludes platform fee Read 1 Oct 2026 · envoy.com
Enterprise Platform Priced on request Premium features · Wi-Fi, HRIS and access-control integrations · presence control · Power BI · custom dashboards · custom roles · event log Read 15 Oct 2026 · envoy.help
Enterprise (Visitors) Priced on request complex security, safety, and compliance needs · price excludes platform fee Read 1 Oct 2026 · envoy.com
Premium Platform Priced on request unlimited locations · unlimited employees · basic analytics · Slack · Teams · SCIM · SSO · Maps · Google Drive Read 15 Oct 2026 · envoy.help

Every Envoy Workplace plan and price →

Strong points and limits

Strong points

  • Visitor workflows include ID and blocklist scanning.
  • Bookings cover rooms, desks, and parking.
  • Mobile apps are available for iOS and Android.
  • Lists more than 100 workplace integrations.
  • Free Basic plan includes 100 entries per month.

Limits

  • Platform purchase requires at least one module.
  • Basic has limited features.
  • Standard (Reservations) costs $5 a month.
  • Listed paid prices exclude the platform fee.

Who it suits

Envoy is aimed at organizations managing shared spaces, multiple locations, or regulated environments. It may suit teams seeking workplace access controls and tools for reservations, visitors, deliveries, or alerts.

Envoy Workplace in depth

Read the full write-up

Overview

Envoy Workplace is a modular platform for coordinating people, shared spaces, and workplace communications. It is best suited to organizations managing multiple locations or secure, regulated workplaces; its broad operational scope is the draw, while the required module purchase and platform fee make the headline module prices an incomplete guide to cost.

Key features

Bookings and space operations

Employees can book rooms, desks, and parking in real time from mobile devices, with automatic release of unused reservations. That suits offices where shared resources change hands throughout the day. Occupancy analytics add visibility into space use, but a team seeking only a simple room calendar may be buying more platform than it needs.

Visitor workflows

Visitor management can include advance registration, screening, secure check-in, ID and blocklist scanning, and audit-ready records. On iPads, sign-in continues during a network outage and data syncs after connectivity returns. ID scanning and host notifications do not work offline, so the fallback preserves basic check-in rather than the full security workflow.

Broader workplace toolkit

Other modules cover mailroom management, critical event management, and digital signage. The mobile app brings together employee and visitor check-in, reservations, workplace maps, package notifications, announcements, and emergency alerts. More than 100 integrations connect Envoy with tools and systems including Microsoft Teams, Slack, Google Workspace, calendars, HRIS, Wi-Fi, and access control; an open API supports custom workflow extensions.

Security and administration

Envoy encrypts data in transit with TLS 1.2 or above and at rest with AES-256 disk encryption through AWS and Cloudflare. It says its controls meet SOC 2 Type II standards and supports GDPR, ITAR, HIPAA, PCI DSS, CCPA, and other regulations. Premium and Enterprise customers can choose whether visitor sign-in and employee health-check responses are saved or purged, including retention settings by question. SSO is supported.

Pricing

The Basic plan costs nothing and is aimed at small businesses, but its limited features and 100 entries/month cap make it a narrow starting point rather than a full-scale deployment plan.

Paid prices are billed annually and exclude the platform fee. Standard (Response) is $2 a month per user; Standard (Reservations) is $5 a month per bookable resource; Standard (Screens) is $12 a month per device. Those separate billing units suit buyers who can estimate the users, resources, or screens they need, but totals can vary with deployment size and require adding the platform fee.

Enterprise (Deliveries) costs $250 a month per delivery location, with unlimited deliveries, and is the clearest fit for locations handling high package volumes. Premium (Visitors) costs $362 a month per location. Enterprise (Visitors) has custom pricing for complex security, safety, and compliance needs. Both visitor prices exclude the platform fee, and Envoy must be purchased with at least one module such as Reservations, Emergency Notifications, Screens, or Deliveries. Buyers should therefore budget for the module and platform fee together, not treat any one module price as the complete platform cost.

Platforms

Envoy supports Android, iOS, macOS, web, and Windows, and provides an API. Its mobile app is available on iOS and Android.

Who it's for

Envoy is a strong fit for organizations coordinating shared spaces across locations, especially enterprise teams that need visitor controls, scalable workplace operations, or compliance-oriented retention choices. It is less compelling for a small office that needs just one booking or visitor function and wants a straightforward standalone price: the module requirement and platform fee complicate that buying decision.

Pros and cons

Broad operational coverage: bookings, visitors, deliveries, events, and signage can sit within one workplace platform.

Useful security depth: screening, ID and blocklist scanning, audit-ready records, encryption, and configurable retention address demanding visitor workflows.

Integration reach: more than 100 workplace integrations plus an open API can connect existing systems and extend workflows.

Offline check-in has limits: iPad sign-in can continue without a network, but ID scanning and host notifications stop until connectivity returns.

Pricing needs careful totaling: paid module prices exclude the platform fee, and buyers must purchase at least one module.

Basic is capped: 100 entries/month and limited features constrain its usefulness for larger or busier deployments.

Alternatives

Workplace Management Software is a useful category starting point for comparing workplace tools. Consider PULT if a free starter with up to 20 users and one location is a priority, or Appspace Workplace if its free tier's limits of two Premium users, one device ID, and 5GB monthly storage and bandwidth suit the deployment. Skedda is worth considering when a paid booking product with a free trial and 15 spaces included on its Starter plan better matches the need. Eden Workplace may fit buyers looking for a freemium option or desk booking sold in sets of 25 desks. Sign In App is another visitor-focused option with a free trial; WorkInSync may suit teams meeting its 250+ employee minimum; and Yoffix is an option for buyers seeking desk booking through web, Teams, Slack, and mobile. Spacewell is another workplace platform to consider.

Verdict

Choose Envoy Workplace if your organization needs one platform for shared-space bookings, visitor security, and broader on-site operations, particularly across locations or in a regulated environment. Its integrated scope and security controls are the strongest reasons to choose it; the required module purchase and additional platform fee are the clearest reasons to look elsewhere if a focused, predictable-cost tool is enough.

Verdict

Envoy combines workplace modules with booking, visitor workflows, mobile tools, and integrations. The free Basic plan is limited, and buyers need to account for the required module purchase and platform fee exclusion on listed paid prices.

Where Specifiction places it

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