Goverlan Reach
goverlan.com
Spec sheet
- Purpose
- Goverlan Reach is a remote administration solution for enterprise IT teams and managed service providers.Read 10 Oct 2026 · goverlan.com
- Free plan
- NoRead 20 Sep 2026 · easyvista.com
- Integrations
- The pricing guide lists Active Directory, PowerShell, and WMI integration; a 2020 company announcement lists service desk integrations including ServiceNow, Jira Service Desk, Freshworks, Zendesk, ConnectWise Manage, Cherwell, Freshdesk, and ManageEngine Service Desk.Read 10 Oct 2026 · goverlan.com
- Security
- The datasheet states that technician-to-client communications are encrypted with AES 256 and that the product supports multifactor authentication and smart cards.Read 10 Oct 2026 · goverlan.com
- Access mode
- bothRead 20 Sep 2026 · easyvista.com
- Auditing
- The datasheet says remote-control sessions are logged with technician, end user, devices, actions, and date and time.Read 10 Oct 2026 · goverlan.com
- Enterprise capabilities
- The Enterprise tier adds asset management and inventory, onboarding, compliance assessment and remediation, and system scanning and remediation.Read 10 Oct 2026 · goverlan.com
- File transfer
- YesRead 20 Sep 2026 · easyvista.com
- Hosting model
- The datasheet says each organization manages, hosts, and secures Goverlan Reach, and that no Goverlan-hosted servers or resources establish connections.Read 10 Oct 2026 · goverlan.com
- Optional server
- The security whitepaper describes an optional Reach Server that is not required for most features and enhances security and auditing offerings.Read 10 Oct 2026 · goverlan.com
- Remote access
- It can manage computers inside or outside the corporate network, and its datasheet says remote access does not require a VPN bridge.Read 10 Oct 2026 · goverlan.com
- Remote support
- Features listed in the pricing guide include remote control, command prompt, task manager, file transfer, chat, video capture, and multiple monitor support.Read 10 Oct 2026 · goverlan.com
- Server requirements
- The Reach Server requirements guide says it runs on 64-bit Windows Server and supports a local file-based MSSQL database, Microsoft SQL Express, or Microsoft SQL Server.Read 10 Oct 2026 · goverlan.com
- Session recording
- YesRead 20 Sep 2026 · easyvista.com
- Support contact
- The Reach portal directs users to contact EV Reach Support at [email protected].Read 10 Oct 2026 · my.goverlan.com
- Supported platforms
- Windows,macOS,LinuxRead 20 Sep 2026 · easyvista.com
- Systems management
- The Professional tier adds Active Directory account management, software and patch deployment, PowerShell and WMI integration, and script execution deployment.Read 10 Oct 2026 · goverlan.com
- Windows support
- The security whitepaper says the Reach Client Agent supports Windows 7 through the latest Microsoft operating systems and is available in 32-bit and 64-bit architectures.Read 10 Oct 2026 · goverlan.com
Plans and prices
Incident Management Price not published Additional incident-management features Read 20 Sep 2026 · easyvista.com
Enterprise $170 a month $170 per month paid annually or $202 per month paid monthly, per concurrent tech Unlimited endpoints · Unlimited servers · Unlimited console installations Read 10 Oct 2026 · goverlan.com
Professional Price not published $90 per month paid annually or $118 per month paid monthly, per concurrent tech Unlimited endpoints · Unlimited servers · Unlimited console installations Read 10 Oct 2026 · goverlan.com
Standard Price not published $40 per month paid annually or $52 per month paid monthly, per concurrent tech Unlimited endpoints · Unlimited servers · Unlimited console installations Read 10 Oct 2026 · goverlan.com
Where Specifiction places it
- Remote Monitoring and Management Software#13 of 398.2
- Remote Support Software#20 of 498.2
- Remote desktop software#57 of 1358.2
- Remote support tools#37 of 477.6