GroomTower

Spec sheet

Purpose

GroomTower is software built specifically to manage pet grooming salons.Read 10 Oct 2026 · groomtower.com

Trial

The company advertises a free trial with no credit card required, but the opened pages do not state a trial duration.Read 9 Oct 2026 · groomtower.com

Security

The security page states that data in transit uses TLS 1.3 and data at rest uses AES-256 encryption.Read 10 Oct 2026 · groomtower.com

Privacy

The security page describes GDPR and CCPA compliant data handling and says GroomTower does not sell or share customer data with third parties.Read 10 Oct 2026 · groomtower.com

Support

GroomTower says real people answer support questions and that it responds quickly.Read 10 Oct 2026 · groomtower.com

Analytics

Reports cover revenue, appointment volume, client retention, commissions, and payouts, with accounting exports.Read 10 Oct 2026 · groomtower.com

Backups and uptime

The security page lists daily automated backups, point-in-time recovery, and a 99.9% uptime SLA.Read 10 Oct 2026 · groomtower.com

Company history

GroomTower says it was founded in June 2024 to modernize salon management.Read 9 Oct 2026 · groomtower.com

Compliance and uptime

The company claims GDPR and CCPA compliant data handling, PCI-DSS Level 1 payment processing via Stripe, SOC 2 aligned practices, and a 99.9% uptime SLA.Read 9 Oct 2026 · groomtower.com

Free trial

The site offers a free trial and says no credit card is required; it does not state the trial duration on the opened pages.Read 10 Oct 2026 · groomtower.com

Integrations and API

The about page mentions expanded integrations, and the Enterprise plan was described in a search result as including API access; no integration partners were named on the opened pages.Read 9 Oct 2026 · groomtower.com

Messaging

The site describes automated email and SMS reminders, and says unlimited SMS has no per-message fees.Read 10 Oct 2026 · groomtower.com

Online booking

Clients can book through a branded portal, choose services and a preferred staff member, and view available times.Read 10 Oct 2026 · groomtower.com

Payment compliance

The security page says payment processing is PCI-DSS Level 1 compliant via Stripe and card numbers are not stored on GroomTower servers.Read 10 Oct 2026 · groomtower.com

Payments

Payment features include point-of-sale checkout, card-on-file, invoices, refunds, and tax reporting.Read 10 Oct 2026 · groomtower.com

Pet records

Pet profiles can include grooming history, medical notes, vaccination tracking, and digital consent forms.Read 10 Oct 2026 · groomtower.com

Plans and limits

A search result for GroomTower's get-started page describes Starter, Professional, and Enterprise trials and staff or location limits, but the opened page itself did not expose those details.Read 9 Oct 2026 · groomtower.com

Purpose-built software

GroomTower describes itself as salon management software built specifically for pet grooming businesses.Read 9 Oct 2026 · groomtower.com

Scheduling

Its scheduling features include a drag-and-drop calendar, multi-staff views, recurring appointments, and buffer time.Read 10 Oct 2026 · groomtower.com

Staff and reporting

Staff tools include work schedules, time tracking, commission tracking, role permissions, and timesheet reports; analytics cover revenue, appointments, retention, and commissions.Read 9 Oct 2026 · groomtower.com

Staff tools

Staff features include schedules, clock-in/out tracking, commission tracking, role-based permissions, and timesheet reports.Read 10 Oct 2026 · groomtower.com

Support and migration

The product overview says GroomTower provides free onboarding support and data migration assistance.Read 9 Oct 2026 · groomtower.com

Where Specifiction places it

• Pet Grooming Scheduling Software#18 of 307.7