Chatwoot From $19/mo · Free plan 9.3 Visit HelpDeskZ
helpdeskz.com
Spec sheet
- Purpose
- HelpDeskZ is free PHP based software for managing a site's support through a web-based ticket system.Read 12 Oct 2026 · helpdeskz.com
- Intended users
- The maker describes HelpDeskZ as a way for companies and site operators to manage customer support requests.Read 12 Oct 2026 · helpdeskz.com
- Free plan
- YesRead 25 Sep 2026 · helpdeskz.com
- Integrations
- The Login-Share module integrates HelpDeskZ with third-party applications.Read 12 Oct 2026 · helpdeskz.com
- License
- The software is licensed under GNU GPLv2 or later.Read 12 Oct 2026 · helpdeskz.com
- Headquarters
- PeruRead 28 Sep 2026 · helpdeskz.com
- API access
- YesRead 25 Sep 2026 · helpdeskz.com
- API security
- API setup allows selecting permissions and an IP address, and all API endpoints require authentication with a token.Read 12 Oct 2026 · docs.helpdeskz.com
- Customer portal
- YesRead 25 Sep 2026 · helpdeskz.com
- Customization
- HelpDeskZ uses Twig as its template engine, which the maker says allows template modification.Read 12 Oct 2026 · helpdeskz.com
- Email piping lets users open or answer tickets by email.Read 12 Oct 2026 · helpdeskz.com
- Help center
- YesRead 25 Sep 2026 · helpdeskz.com
- Install option
- HelpDeskZ can be installed with one click via Softaculous.Read 12 Oct 2026 · helpdeskz.com
- Knowledge base
- A customer-facing knowledge base can help reduce support requests.Read 12 Oct 2026 · helpdeskz.com
- Languages
- The maker says HelpDeskZ can be translated into any language.Read 12 Oct 2026 · helpdeskz.com
- Latest listed release
- The download page lists version 2.0.2, released March 9, 2021, and says it works with PHP 7.2 or higher.Read 12 Oct 2026 · helpdeskz.com
- Other features
- The feature page lists ticket priorities, SEO-friendly URLs, email notifications, file attachments, and spam prevention.Read 12 Oct 2026 · helpdeskz.com
- Shared inbox
- YesRead 25 Sep 2026 · helpdeskz.com
- Technology
- HelpDeskZ is developed with the CodeIgniter PHP framework 4.Read 12 Oct 2026 · docs.helpdeskz.com
- Ticket handling
- Features include canned responses, custom ticket fields, and bulk actions for categorizing, assigning, or deleting tickets.Read 12 Oct 2026 · helpdeskz.com
- Ticket organization
- Groups let teams organize tickets and assign agents to manage them.Read 12 Oct 2026 · helpdeskz.com
Plans and prices
HelpDeskZ Free Free PHP based help desk software Read 12 Oct 2026 · helpdeskz.com
Where Specifiction places it
- Help desk software#59 of 1017.8
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