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Helprace

helprace.com

From $18/mo API
Visit helprace.com
Spec score 6.8 #93 of 101 in Help desk software

Spec sheet

Free plan
NoRead 19 Sep 2026 · helprace.com
Headquarters
Dover, Delaware, United StatesRead 28 Sep 2026 · helprace.com
API access
YesRead 19 Sep 2026 · helprace.com
Customer portal
YesRead 19 Sep 2026 · helprace.com
Help center
YesRead 19 Sep 2026 · helprace.com
Shared inbox
YesRead 19 Sep 2026 · helprace.com
SLA management
YesRead 19 Sep 2026 · helprace.com
Ticket automation
YesRead 19 Sep 2026 · helprace.com

Plans and prices

Tickets $18 a month billed annually Unlimited mailboxes · Saved replies · Macros · REST API · Webhooks Read 19 Sep 2026 · helprace.com
Community $18 a month billed annually Unlimited articles and storage · Self-service portal · User feedback · Instant answers · Adaptive smart search Read 19 Sep 2026 · helprace.com
Docs $18 a month billed annually Public or internal documentation · Unlimited articles and storage · Self-service portal · REST API · Webhooks Read 19 Sep 2026 · helprace.com
Self-Service $27 a month billed annually Multiple public or private Docs and Community sites · Self-service portal · Instant answers · Multiple product support · User portal customization Read 19 Sep 2026 · helprace.com
Helpdesk $27 a month billed annually Ticketing with Docs · Workflows · Reports · SLA tracking · Custom fields Read 19 Sep 2026 · helprace.com
Complete $36 a month billed annually Ticketing, Docs, and Community · Unlimited mailboxes · Advanced workflows · Advanced ticket routing · Regional data hosting Read 19 Sep 2026 · helprace.com

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