Helprace
helprace.com
Spec sheet
- Free plan
- NoRead 19 Sep 2026 · helprace.com
- Headquarters
- Dover, Delaware, United StatesRead 28 Sep 2026 · helprace.com
- API access
- YesRead 19 Sep 2026 · helprace.com
- Customer portal
- YesRead 19 Sep 2026 · helprace.com
- Help center
- YesRead 19 Sep 2026 · helprace.com
- Shared inbox
- YesRead 19 Sep 2026 · helprace.com
- SLA management
- YesRead 19 Sep 2026 · helprace.com
- Ticket automation
- YesRead 19 Sep 2026 · helprace.com
Plans and prices
Tickets $18 a month billed annually Unlimited mailboxes · Saved replies · Macros · REST API · Webhooks Read 19 Sep 2026 · helprace.com
Community $18 a month billed annually Unlimited articles and storage · Self-service portal · User feedback · Instant answers · Adaptive smart search Read 19 Sep 2026 · helprace.com
Docs $18 a month billed annually Public or internal documentation · Unlimited articles and storage · Self-service portal · REST API · Webhooks Read 19 Sep 2026 · helprace.com
Self-Service $27 a month billed annually Multiple public or private Docs and Community sites · Self-service portal · Instant answers · Multiple product support · User portal customization Read 19 Sep 2026 · helprace.com
Helpdesk $27 a month billed annually Ticketing with Docs · Workflows · Reports · SLA tracking · Custom fields Read 19 Sep 2026 · helprace.com
Complete $36 a month billed annually Ticketing, Docs, and Community · Unlimited mailboxes · Advanced workflows · Advanced ticket routing · Regional data hosting Read 19 Sep 2026 · helprace.com
Where Specifiction places it
- Help desk software#93 of 1016.8