Skip to content
SPECIFICTION
Get listed

marv.Inbox

marvinbox.com

From $58/mo Free trial WebAPI
Visit marvinbox.com
Spec score 8.0 #18 of 34 in WhatsApp Customer Service Software

Spec sheet

Purpose
marv.Inbox is a shared team inbox for customer-initiated WhatsApp and Messenger conversations, with one owner and one clock per conversation.Read 9 Oct 2026 · marvinbox.com
Integrations
Listed integrations include Boss CRM, HubSpot, Salesforce, Pipedrive, Zoho CRM, monday.com, WooCommerce, Shopify, Google Calendar, Calendly, Google Drive, and Notion; connectors are enabled per workspace by the marv.Inbox team according to plan.Read 9 Oct 2026 · marvinbox.com
Headquarters
Tel Aviv, IsraelRead 28 Sep 2026 · marvinbox.com
Account and billing
Customers connect their own WhatsApp Business account, Meta bills messaging at its own rates, and marv.Inbox says it does not add a per-message markup.Read 9 Oct 2026 · marvinbox.com
AI and automation
The product offers AI-assisted replies, workflow tools, smart routing, and workflow automation tools.Read 9 Oct 2026 · marvinbox.com
Certifications
The maker states it holds no security certification and is not SOC 2 or ISO 27001 certified.Read 9 Oct 2026 · marvinbox.com
Data retention on Coexistence
For a Coexistence connection, the maker says Meta syncs the most recent six months of WhatsApp messages and contacts with a WhatsApp number, excluding group chat messages.Read 9 Oct 2026 · marvinbox.com
Developer API
The production REST API uses OAuth2 and supports signed webhooks, and the maker says it is not gated to a higher plan.Read 9 Oct 2026 · marvinbox.com
HIPAA and audit limits
The maker says it does not offer a HIPAA Business Associate Agreement and publishes no penetration test report or third-party audit.Read 9 Oct 2026 · marvinbox.com
Intended teams
The maker describes the product as built for teams of 2 to 50 people handling support, sales, and operations together.Read 9 Oct 2026 · marvinbox.com
Live channels
WhatsApp and Messenger are live; Instagram and Telegram are listed as coming soon.Read 9 Oct 2026 · marvinbox.com
Onboarding and support
New workspaces are currently onboarded by invitation, and the walkthrough form says the team usually replies within one business day.Read 9 Oct 2026 · marvinbox.com
Queue and SLA
The product tracks ownership, overdue conversations, workload, and response pressure, with SLA policies and alerts on Growth.Read 9 Oct 2026 · marvinbox.com
Security controls
The maker states that credentials are encrypted at rest with AES-256-GCM, access is role-based, and conversation data is separated by workspace; Growth and Enterprise default to isolated deployments.Read 9 Oct 2026 · marvinbox.com
Team workflows
Teams can assign, comment on, tag, and hand off conversations with the full thread attached.Read 9 Oct 2026 · marvinbox.com

Plans and prices

Free Trial Free 2 teams · Up to 5 seats · WhatsApp + Messenger · 500 conversations / month · 1 opt-in follow-up campaign (up to 99 opted-in contacts) · 10-day history Read 9 Oct 2026 · marvinbox.com
Starter $58 a month 5 agent seats · WhatsApp + Messenger · Unlimited conversations · 90-day history + CSV export · Up to 500 opt-in conversations / month Read 9 Oct 2026 · marvinbox.com
Growth $178 a month 15 agent seats · WhatsApp + Messenger · Unlimited conversations · Unlimited history · Up to 2,000 opt-in conversations / month Read 9 Oct 2026 · marvinbox.com
Enterprise Priced on request Unlimited seats · Custom integrations · Dedicated success manager · SLA guarantee (99.9% uptime) · Audit logs & compliance tools · White-label option Read 9 Oct 2026 · marvinbox.com

Every marv.Inbox plan and price →

Where Specifiction places it

Alternatives to marv.InboxAll alternatives →