Tech riderRev. 20 Sept 2026
Matrix42 IT Service Management
- 1Runs onWeb
- 2SLA scopeboth
- 3Escalation automationYes
- 4Business-hour calendarsYes
- 5Multi-level SLAsYes
- 6SLA reportingYes
- 7API accessYes
7 lines stated Written from the maker's own pages: matrix42.com
Overview
Matrix42 IT Service Management is ranked #48 of 50 in IT SLA management software on Specifiction. It runs on Web.
Compared on IT SLA management software
- Free plan
- Nomatrix42.com
- SLA scope
- bothmatrix42.com
- Escalation automation
- Yesmatrix42.com
- Business-hour calendars
- Yesmatrix42.com
- Multi-level SLAs
- Yesmatrix42.com
- SLA reporting
- Yesmatrix42.com
- API access
- Yesmatrix42.com
Company
- Founded
- 1992matrix42.com · 4 Oct 2026
- Headquarters
- Frankfurt am Main, Germanymatrix42.com · 4 Oct 2026
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Where it ranks on Specifiction
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Sources
- matrix42.com/en/it-service-management· checked 4 Oct 2026