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Tech riderRev. 8 Oct 2026

Mebius Voice of Customer

Ch 216.2of 29Voice of Customer Software
  1. 1Runs onWeb
  2. 2Feedback sourcesOnline reviews, in-store QR feedback, and staff feedback
  3. 3Sentiment analysisYes
3 lines stated Written from the maker's own pages: voiceofcustomer.it
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The Mebius Voice of Customer homepage

Overview

Mebius Voice of Customer is ranked #21 of 29 in voice of customer software on Specifiction. It runs on Web.

Mebius Voice of Customer plans and pricing

All plans
Gold 5 custom forms · weekly data updates · extended platform access · Voice of Store · in-store feedback voiceofcustomer.it · 8 Oct 2026
Silver 3 custom forms · monthly data updates · basic platform features · online review analysis voiceofcustomer.it · 8 Oct 2026
Platinum 3 forms per store · daily data updates · advanced predictive capabilities · competitive benchmarking voiceofcustomer.it · 8 Oct 2026

Compared on voice of customer software

Free plan
Novoiceofcustomer.it
Feedback sources
Online reviews, in-store QR feedback, and staff feedbackvoiceofcustomer.it
Sentiment analysis
Yesvoiceofcustomer.it

Facts

Product
Voice of Customer combines online reviews, in-store feedback, and staff feedback in a customer experience analytics platform.voiceofcustomer.it · 8 Oct 2026
Review analysis
The platform analyzes reviews from Google, Trustpilot, Tripadvisor, vertical platforms, and social media, with automatic translation and topic clustering.voiceofcustomer.it · 8 Oct 2026
Sentiment
Its natural language processing algorithms analyze sentiment and emotions in customer feedback.voiceofcustomer.it · 8 Oct 2026
In-store surveys
The QR feedback module offers store-specific branded QR codes and mobile-optimized contextual micro-surveys.voiceofcustomer.it · 8 Oct 2026
NPS and alerts
The QR feedback module uses NPS categories and can send configurable alerts on critical responses.voiceofcustomer.it · 8 Oct 2026
Prioritization
Performance Indexing combines issue impact on ratings with review frequency in a prioritization matrix.voiceofcustomer.it · 8 Oct 2026
Dashboards
The platform offers customizable dashboards and automated reports for sharing data across an organization.voiceofcustomer.it · 8 Oct 2026
Predictive analysis
The platform says it identifies early warnings and emerging trends before they spread.voiceofcustomer.it · 8 Oct 2026
Integrations
The site lists Google, Trustpilot, Tripadvisor, Trovaprezzi, Facebook, App Store, and Google Play as connected sources.voiceofcustomer.it · 8 Oct 2026
Staff feedback
Voice of Store collects structured feedback from staff who work at the point of sale.voiceofcustomer.it · 8 Oct 2026
Sectors
The maker describes the platform for retail, food service, automotive, pharmacy, and grocery businesses.voiceofcustomer.it · 8 Oct 2026
Security and quality
The company’s About page states that its quality is ISO 9001 certified.voiceofcustomer.it · 8 Oct 2026
Support and sales
The maker invites prospective customers to request a tailored demo and lists [email protected] and +39 02 4507 1108 for contact.voiceofcustomer.it · 8 Oct 2026
Free benchmark
The maker offers a free, no-commitment benchmark on request, while continuous monitoring and retailer-level breakdown are described as part of the product.voiceofcustomer.it · 8 Oct 2026
Company
Voice of Customer was created within Mebius srl, which the maker identifies as a mystery shopping company.voiceofcustomer.it · 8 Oct 2026

Company

Headquarters
Rome, Italyvoiceofcustomer.it · 28 Sept 2026

Best Mebius Voice of Customer alternatives

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All accessCh 01 Alchemer Free planFree trialAndroid Free to start7.8 All accessCh 02 Feedbackly Free trialAndroidAPI from €16.58/mo7.1 All accessCh 03 Qwary Free trialAndroidAPI from $199/mo7.1 All accessCh 04 Qualtrics Free planAPI from $420/mo6.8 All accessCh 05 TheySaid Free planWeb Free to start6.8 All accessCh 06 Verint Voice of the Customer AndroidiOS 6.8

Where it ranks on Specifiction

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Sources