MidMetrics

Spec sheet

Product

MidMetrics combines merchant account analytics, chargeback prevention alerts, and chargeback representment in one platform.Read 7 Oct 2026 · midmetrics.com

Security

The ISO page says customer data is separated into individual databases and protected with encryption in transit and at rest, regular security scans, penetration tests, least-access practices, and employee background checks.Read 7 Oct 2026 · midmetrics.com

Support

The site invites prospective customers to book a demo with a chargeback specialist and lists the phone number (833) 643-6387.Read 7 Oct 2026 · midmetrics.com

Headquarters

Austin, Texas, United StatesRead 28 Sep 2026 · midmetrics.com

Analytics

Users can sort chargebacks, alerts, and refunds by fields including BIN, issuing bank, price point, date, and transaction sequence.Read 7 Oct 2026 · midmetrics.com

Core use

The platform brings merchant accounts, gateways, and fraud prevention tools together to help teams manage payments, risk, and disputes.Read 7 Oct 2026 · midmetrics.com

Onboarding

For ISOs, MidMetrics says it helps onboard merchants and train them to use the software, with no programming required.Read 7 Oct 2026 · midmetrics.com

Prevention integrations

MidMetrics says it uses Verifi and Ethoca alert networks and can handle their alerts around the clock through managed services.Read 7 Oct 2026 · midmetrics.com

Privacy and security detail

The privacy policy describes SSL transmission encryption, controlled databases behind firewalls, password-protected server access, and encrypted payment information and passwords.Read 7 Oct 2026 · midmetrics.com

Reporting

The product offers MID health and overview reports, with exports in CSV or Excel format.Read 7 Oct 2026 · midmetrics.com

Representment

DisputeGenius provides pre-filled transaction data, reason-code-matched rebuttal templates, evidence uploads, previews, and win/loss tracking.Read 7 Oct 2026 · midmetrics.com

Target customers

MidMetrics presents solutions for merchants and independent sales organizations (ISOs), including tools for monitoring merchant account health.Read 7 Oct 2026 · midmetrics.com

Visa disputes

Its Rapid Dispute Resolution integration can automatically resolve selected Visa disputes according to rules the customer defines.Read 7 Oct 2026 · midmetrics.com

Plans and prices

Every MidMetrics plan and price →

Where Specifiction places it

• Chargeback Management Software#24 of 286.6