MyTime

Spec sheet

Product

MyTime is a cloud platform combining appointment scheduling, point of sale and customer engagement for multi-location service businesses.Read 15 Oct 2026 · g2.com

Free plan

NoRead 20 Sep 2026 · get.mytime.com

API

The Booking API supports creating, updating and deleting users, appointments and services through the booking widget or custom applications.Read 15 Oct 2026 · help.mytime.com

Integrations

Listed integrations include ClassPass, SOCi, Shopify, Zapier, TSYS, Stripe, QuickBooks Online, Google Reserve, Instagram, Facebook, Astro Loyalty, Wisely by ADP and ADP products.Read 15 Oct 2026 · get.mytime.com

Security

The enterprise page says data transfers use SSL encryption and data is encrypted at rest, with optional IP address allowlisting.Read 8 Oct 2026 · get.mytime.com

Support

MyTime advertises 24/7 support and dedicated account management.Read 8 Oct 2026 · get.mytime.com

Analytics

MyTime advertises more than 70 reports with dashboards and PDF and CSV exports.Read 8 Oct 2026 · get.mytime.com

Appointment scheduling

The platform supports recurring, multi-staff, multi-day, group, class and resource bookings plus walk-in waitlists.Read 15 Oct 2026 · get.mytime.com

Automated reminders

YesRead 20 Sep 2026 · get.mytime.com

Booking pages

YesRead 20 Sep 2026 · get.mytime.com

Calendar sync

two-wayRead 20 Sep 2026 · get.mytime.com

Client records

Client profiles can include purchase history, custom fields, intake forms, waivers, messaging history and duplicate merging.Read 15 Oct 2026 · get.mytime.com

Company facts

LinkedIn lists MyTime as privately held, founded in 2013, headquartered in Los Angeles, California, with 11–50 employees.Read 15 Oct 2026 · linkedin.com

Company legal name

The legal entity is Melian Labs, Inc., doing business as MyTime.Read 15 Oct 2026 · get.mytime.com

Customer app

The Branded Guest App is a white labeled iOS and Android app available as a $99/mo add on plus a one time setup fee.Read 8 Oct 2026 · get.mytime.com

Developer documentation

The help center provides Swagger links for Booking and Partner APIs, webhook guides, SSO instructions and API examples.Read 15 Oct 2026 · mytime.freshdesk.com

Funding news (2015-04-21)

MyTime announced a $9.25 million Series B round led by Upfront Ventures with Khosla Ventures, Daher Capital, Accelerator Ventures and Westfield Corporation participating.Read 15 Oct 2026 · assets.mytime.com

Group booking

YesRead 20 Sep 2026 · get.mytime.com

Inventory

MyTime provides inventory management, purchase orders, stock snapshots and automatic stock deduction linked to sales and services.Read 15 Oct 2026 · get.mytime.com

License model

The terms say access is licensed rather than sold and prohibit copying, modifying, redistributing or reselling the service, indicating proprietary software.Read 15 Oct 2026 · get.mytime.com

Limit: connectivity

A Capterra reviewer reports connection problems, slow processing and occasional inability to connect over weak Wi-Fi.Read 15 Oct 2026 · capterra.com

Limit: integrations

G2 reviewers report that integrations can be unreliable and may create duplicate requests.Read 15 Oct 2026 · g2.com

Limit: reporting and support

G2 reviewers mention limited reporting functionality, missing team communication features and occasionally unresponsive customer service.Read 15 Oct 2026 · g2.com

Marketing

Marketing tools send trigger-based email and SMS automations, campaigns, flash sales, coupons and AI retention or win-back messages.Read 15 Oct 2026 · get.mytime.com

Online booking

Businesses can embed configurable white-label booking and accept bookings from Google, Instagram and Facebook.Read 15 Oct 2026 · get.mytime.com

Payment collection

YesRead 20 Sep 2026 · get.mytime.com

PCI

MyTime says merchants processing credit card transactions are kept out of PCI scope.Read 8 Oct 2026 · get.mytime.com

Point of sale

POS handles tap, dip, swipe, keyed and card-on-file payments, split payments, tips, promotions, memberships, packages and gift cards.Read 15 Oct 2026 · get.mytime.com

POS and payments

MyTime POS accepts in person and online payments and supports memberships, packages, gift cards, loyalty, inventory, taxes, and commissions.Read 8 Oct 2026 · get.mytime.com

Praise: automation

G2 reviewers praise reminders, task automation, filtering and dashboards for reducing scheduling and timesheet work.Read 15 Oct 2026 · g2.com

Praise: usability

G2 reviewers repeatedly describe MyTime as easy to navigate, user-friendly and helpful for organizing schedules and appointments.Read 15 Oct 2026 · g2.com

Rating on Apple App Store

4.4 out of 5 from 13 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on Capterra

4.6 out of 5 from 124 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.0 out of 5 from 13 reviewsRead 15 Oct 2026 · g2.com

Rating on Google Play

3.3 out of 5 from 270 ratingsRead 15 Oct 2026 · play.google.com

Rating on Trustpilot

4.2 out of 5 from 19 reviewsRead 15 Oct 2026 · trustpilot.com

Reporting

MyTime advertises more than 70 real-time reports with PDF or CSV export, dashboards, revenue, client, inventory and productivity reporting.Read 15 Oct 2026 · get.mytime.com

Reputation management

The platform offers listing propagation, sentiment insights, review alerts, rating collection, reputation monitoring and instant review responses.Read 15 Oct 2026 · get.mytime.com

Round-robin scheduling

YesRead 20 Sep 2026 · get.mytime.com

Scheduling and booking

The platform supports appointment and class scheduling, waitlists, walk ins, online booking, and staff and resource calendars.Read 8 Oct 2026 · get.mytime.com

Security controls

MyTime states that it uses administrative, technical and physical safeguards and SSL encryption for sensitive data transmission.Read 15 Oct 2026 · get.mytime.com

Staff app

The pricing comparison lists native iOS and Android staff apps and a responsive web application.Read 8 Oct 2026 · get.mytime.com

Support documentation

The support center contains hundreds of articles covering setup, staff, services, POS, integrations, scheduler app, guest app and developer topics.Read 15 Oct 2026 · mytime.freshdesk.com

System requirements

Recommended web use is a Core i7 processor, 8 GB RAM (16 GB preferred), 1 GB disk and a dedicated 30+ Mbps connection; iOS 13+ and Android 5+ are supported.Read 15 Oct 2026 · mytime.freshdesk.com

Target customers

The pricing page positions Essential for independent professionals or small businesses, and Enterprise for franchisors, enterprise networks, and corporate groups.Read 8 Oct 2026 · get.mytime.com

Webhooks

Webhooks can be configured per company and object, authenticate with API-key signatures or HMAC, and retry failed deliveries up to five times except for HTTP 400 responses.Read 15 Oct 2026 · mytime.freshdesk.com

Plans and prices

Every MyTime plan and price →

Where Specifiction places it

• Appointment Scheduling Software#32 of 1388.4
• Salon Appointment Scheduling Software#10 of 338.5