NEXT CMMS

NEXT CMMS is a connected maintenance system for teams that need reactive repairs, planned servicing, asset records, parts and reporting in one workflow. It is strongest for small and midsize operations with technicians in the field; larger or compliance-sensitive organisations should weigh its capacity ceilings and security posture carefully.

Overview

NEXT CMMS ties each job to labour, parts, photographs and root-cause notes, then places preventive schedules, inventory and reporting around that record. That gives operations leaders a fuller history than a simple request queue and gives technicians the asset context needed to document work properly. The permanent Free tier is practical for a very small crew, but two users and ten active jobs make it a starting point rather than a general deployment tier.

Key features

Work orders and preventive maintenance

Users can create, assign, prioritise, document and close work orders in one record, including labour, parts, photos and root-cause information. Preventive maintenance can run by calendar or meter, with checklists and completion tracking across sites and teams. This combination suits departments balancing breakdown response with scheduled upkeep. Closed and Completed jobs do not count toward the active-work-order quota, so retaining history does not progressively consume that capacity; only Open and In Progress work does.

Field work, inventory and AI

Phone and tablet workflows support status updates, checklists, asset context, photos and proof of work, which fits technicians who spend much of the day away from a desk. Spare-parts inventory is included alongside the maintenance record. Built-in AI consultants help configure a workspace, import data and create the first work order; tenant-authorised users review consequential changes, an important control when automation touches operational data.

API, controls and security

A publicly documented, tenant-scoped API and in-product key management support REST connections to purchasing, sensors, business intelligence and automations. Tenant isolation, role-aware permissions, reviewable audit records and exportable core operational data provide a useful governance foundation. The maker aligns controls with SOC 2 principles but says NEXT CMMS is not SOC 2 certified or audited, so organisations with formal certification requirements should look elsewhere or seek contractual assurances.

Pricing

New accounts receive 14 days of Team access at no cost, then continue on Free or move to a paid plan. The Free tier itself does not expire.

PlanPrice and termsIncluded capacity and supportFreefree, Free forever2 users, 10 active work orders, 500MB attachments, photo and PDF uploads, CSV export and 25,000 AI tokens per monthStarter$49 a month, month-to-month; cancel anytime5 users, 100 active work orders, 10GB attachments, photo and PDF uploads, PDF/Excel/JSON analytics export and 500,000 AI tokens per monthPro$99 a month, month-to-month; cancel anytime10 users, 300 active work orders, 50GB attachments, photo and PDF uploads, Enterprise Analytics Export Suite, 2M AI tokens per month and priority supportEnterpriseCustom pricing on contracted termsCustom deployment, SSO, advanced access control, dedicated onboarding, support SLA, higher limits, custom quota design and private-deployment optionsFree fits an owner-operator or two-person maintenance function that can keep ten jobs active at once. Starter is the sensible step for a small team needing five seats and richer analytics exports; Pro is aimed at departments with up to ten users, heavier attachment storage and a need for priority support. The paid tiers remain cancellable month to month, while Enterprise is for organisations that need negotiated limits, deployment and identity controls rather than a published rate.

Platforms

NEXT CMMS supports Android, iOS, web and Windows access, plus an API. Phone and tablet workflows cover field updates, while the API supports connections to purchasing, sensors, BI and automation systems.

Who it's for

The product is designed for cross-industry small and midsize maintenance teams, primarily in North America, and also supports global English-speaking teams. Choose it when one system must connect work orders, preventive schedules, assets, parts and reporting, especially with technicians working on mobile devices. It is a weaker fit for teams that need more than ten users without moving to paid plans, or for buyers requiring audited SOC 2 certification or a public uptime commitment.

Pros and cons

Pros

One work-order record captures labour, parts, photos and root-cause notes, preserving useful maintenance context.

Calendar- and meter-based preventive maintenance with checklists supports planned work across multiple sites and teams.

Mobile proof-of-work workflows and a documented, tenant-scoped API suit field operations and integrations.

The Free plan is permanent, and closed history does not consume active-work-order capacity.

Cons

Free is limited to two users, ten active work orders and 500MB of attachments, so it cannot serve a growing crew for long.

Starter and Pro cap seats at five and ten respectively; larger deployments require Enterprise terms.

SOC 2 alignment is stated, but there is no SOC 2 certification or audit.

No public uptime percentage claim is made, which may matter for reliability-sensitive buyers.

Alternatives

Browse the broader CMMS Software category when you want a wider comparison. Choose Coast instead if unlimited work orders on its Free plan, real-time messaging and a seven-day history are more important than NEXT CMMS's broader maintenance record. Atlas CMMS is the alternative when open-source licensing and self-hosting matter. Azzier CMMS offers a free tier for up to three users, 50 equipment records and two locations. Maintainly is worth considering for an app-centred free plan with repeating work orders, checklists and meter readings. MaintainX suits teams prioritising unlimited free work orders and procedures. openMAINT is the free, self-hosted option for organisations wanting facility, asset, logistics and economic management. Maintain CMMS starts with a free tier capped at one site, 25 assets and 25 parts. Fiix is an alternative with a free plan covering 25 active preventive-maintenance plans, service requests, work orders, downtime tracking and asset management.

Verdict

Choose NEXT CMMS if a small or midsize maintenance team needs connected work orders, preventive schedules, inventory, mobile evidence and an API, with a no-expiry entry tier. Look elsewhere if your operation quickly exceeds ten users or ten active jobs, requires audited SOC 2 certification, or needs a stated uptime commitment.