OneWork Field Service

Spec sheet

Product

OneWork connects quotes, customer approvals, dispatch, technician work, invoicing, GPS, and QuickBooks sync in one field service workflow.Read 7 Oct 2026 · oneworksystem.com

Intended users

OneWork targets growing US trades businesses, typically with 5–30 technicians and scaling toward 50.Read 7 Oct 2026 · oneworksystem.com

Integrations

QuickBooks Online connects through OAuth, and invoices and payments sync with the field work.Read 7 Oct 2026 · oneworksystem.com

Security

The privacy policy says the service uses encryption in transit, access controls, and tenant isolation.Read 7 Oct 2026 · oneworksystem.com

Support

OneWork offers a guided 30-minute walkthrough, launch help, and trade-specific setup assistance by email.Read 7 Oct 2026 · oneworksystem.com

Access controls

OneWork describes isolated customer workspaces, role-based access for owner, CSR, dispatch, technician, and finance roles, and audit logs for job changes.Read 7 Oct 2026 · oneworksystem.com

Data portability

Customers can export their customer, job, invoice, and other records.Read 7 Oct 2026 · oneworksystem.com

Enterprise needs

The site directs businesses needing more than 100 users, SSO, or a multi-entity rollout to contact sales about Enterprise.Read 7 Oct 2026 · oneworksystem.com

Features

The workflow includes a customer portal for approvals, a dispatch board, mobile technician work, invoicing, memberships, and owner reporting.Read 7 Oct 2026 · oneworksystem.com

Imports

Customers can import customer, technician, and service catalog data into their workspace.Read 7 Oct 2026 · oneworksystem.com

Included features

Customer portal, live GPS, QuickBooks Online sync, and the mobile tech app are included on every tier.Read 7 Oct 2026 · oneworksystem.com

Trade coverage

The product lists HVAC, plumbing, electrical, pest control, fire protection, refrigeration, landscaping, pool service, and related trades among its target markets.Read 7 Oct 2026 · oneworksystem.com

Plans and prices

Every OneWork Field Service plan and price →

Where Specifiction places it

• Appliance Repair Software#20 of 317.9
• Lawn Care Software#12 of 188.0
• Garage Door Software#17 of 257.9