Phonexa
phonexa.com
What it is
Phonexa is a performance marketing platform for tracking, distributing, and analyzing inbound calls and leads in real time. LMS Sync provides lead routing through direct post and ping-post, alongside analytics, ping tree management, fraud detection, filtering, and duplicate checks. Call Logic supports ping-post calls, real-time bidding, a drag-and-drop IVR builder, AI Call Agents, reporting, and call recording. Distribution can follow Price, Priority, Weight, parallel pings, Ping Post, Even Distribution, or custom flows. Other listed products include email and SMS marketing, cloud phone, click tracking, suppression lists, user behavior analytics, and automated accounting. Phonexa lists integrations such as Salesforce, HubSpot, Google Ads, Five9, Twilio, Stripe, and Tipalti. Its mobile app supports campaign changes and reports on iOS and Android; a macOS app offers campaign management, reporting, and system controls. A Chrome extension supports calls in a browser and integrates with Cloud PBX. Phonexa says it is SOC 2 Type II certified and encrypts personally identifiable information in transit and at rest. It is available on Android, iOS, macOS, the web, through an API, and as an extension. Pricing is by custom quote; no free plan is listed.
Spec sheet
- Purpose
- Phonexa is an all-in-one performance marketing platform for tracking, distributing, and analyzing inbound calls and leads in real time.Read 11 Oct 2026 · phonexa.com
- Integrations
- The maker lists integrations including Salesforce, HubSpot, Google Ads, Google Analytics, Five9, VICIdial, SendGrid, Twilio, Stripe, Tipalti, and fraud prevention services.Read 11 Oct 2026 · phonexa.com
- Security
- Phonexa states that it is SOC 2 Type II certified and encrypts personally identifiable information in transit and at rest using 256-bit SSL encryption.Read 11 Oct 2026 · phonexa.com
- Compliance
- Its security policy resources include GDPR, CCPA, and HIPAA policies, along with information transfer, retention, network security, and access policies.Read 11 Oct 2026 · support.phonexa.com
- Support
- Pricing page materials describe a dedicated managed services contact, proactive monitoring, performance insights, documentation, SLA-driven support, and up to four training sessions per month.Read 11 Oct 2026 · phonexa.com
- Headquarters
- Glendale, California, United StatesRead 28 Sep 2026 · phonexa.com
- Founded
- 2016Read 28 Sep 2026 · phonexa.com
- Browser extension
- The Phonexa Cloud Softphone Chrome extension lets users make and receive calls in a browser and integrates with Cloud PBX.Read 11 Oct 2026 · support.phonexa.com
- Call management
- Call Logic supports ping-post calls and real-time bidding, a drag-and-drop IVR builder, AI Call Agents, reporting, and call recording.Read 11 Oct 2026 · phonexa.com
- Desktop app
- Phonexa's mobile app page also describes a macOS app for campaign management, reporting, and system controls.Read 11 Oct 2026 · phonexa.com
- Intended customers
- Phonexa describes its target use in insurance, finance, home services, solar, and other high-volume, compliance-heavy industries running large-scale pay-per-call campaigns.Read 11 Oct 2026 · phonexa.com
- Lead management
- LMS Sync supports direct post and ping-post lead routing, tracking and analytics, ping tree management, fraud detection, filtering, and duplicate checks.Read 11 Oct 2026 · phonexa.com
- Mobile access
- Phonexa says its mobile app supports iOS and Android and lets users view reports and make campaign changes.Read 11 Oct 2026 · support.phonexa.com
- Other tools
- The platform lists email and SMS marketing, cloud phone, click tracking, suppression list management, user behavior analytics, and automated accounting among its products.Read 11 Oct 2026 · phonexa.com
- Routing
- Supported call distribution flows include Price, Priority, Weight, parallel pings, Ping Post, and Even Distribution; custom flows are also supported.Read 11 Oct 2026 · phonexa.com
Plans and prices
Strong points and limits
Strong points
- Supports multiple named call distribution flows and custom flows
- Includes call recording and AI Call Agents
- Mobile app allows report viewing and campaign changes
- Lists SOC 2 Type II certification and encryption
Limits
- No free plan is available
- Pricing requires a custom quote
Who it suits
Phonexa is aimed at organizations running large-scale pay-per-call campaigns in high-volume, compliance-heavy fields such as insurance, finance, home services, and solar. Its tools also suit teams that need call and lead routing, analytics, and campaign management across platforms.
Verdict
Phonexa combines lead and call handling with analytics, routing, and campaign tools across several platforms. Buyers should account for quote-based pricing and the lack of a free plan.
Where Specifiction places it
- Sales Call Tracking Software#15 of 247.4
- Inbound Call Tracking Software#14 of 207.2
- Call Tracking Software#28 of 367.2
- Lead Routing Software#28 of 367.2
- Lead Management Software#30 of 367.2