Pims Auto Dialer

Spec sheet

Product

Pimsware describes Predictive Dialer as a cloud-based SaaS dialer for outbound calling, inbound conversations, and contact center workflows.Read 7 Oct 2026 · pimsware.com

Intended users

The brochure identifies call center operations, lead generation, and marketing campaigns as use cases for predictive dialing.Read 7 Oct 2026 · pimsware.com

Support

Pimsware offers a support portal, service status page, and product resources including a manager manual and Zoiper for Windows installer.Read 7 Oct 2026 · pimsware.com

Headquarters

Atlanta area, Georgia, United StatesRead 28 Sep 2026 · pimsware.com

Company

Pimsware says it has developed software since 2005 and is based in the Atlanta area.Read 7 Oct 2026 · pimsware.com

Calling modes

The product supports inbound and blended campaigns alongside outbound dialing, and an unattended agent can deliver prerecorded voice messages.Read 7 Oct 2026 · pimsware.com

Campaign tools

Campaign features include campaign-specific agent scripts, call list management, dispositions, and configurable dialing settings.Read 7 Oct 2026 · pimsware.com

Capacity

The brochure states there is no minimum user count, supports unlimited call lists and outbound minutes to the U.S. and Canada, and allows up to a 4:1 line ratio.Read 7 Oct 2026 · pimsware.com

Compliance controls

The brochure lists do-not-call lists, role-based permissions, time-zone restrictions, and FTC-related drop-call controls.Read 7 Oct 2026 · pimsware.com

CRM context

The dialer supports CRM screen pops and says users can import call lists from a CRM using FTP.Read 7 Oct 2026 · pimsware.com

Live call handling

Its adaptive algorithm is designed to deliver live calls to agents while handling answering machines, disconnected numbers, and operator intercepts.Read 7 Oct 2026 · pimsware.com

Phone number options

Pimsware invites customers to ask about toll-free numbers and local caller ID options.Read 7 Oct 2026 · pimsware.com

Recording and reporting

Users can review call recordings, call statuses, agent activity, and reports; the brochure says recording can be automatic or started and stopped by an agent.Read 7 Oct 2026 · pimsware.com

Remote work

The web-based workspace is described as supporting remote agents and management of call activity.Read 7 Oct 2026 · pimsware.com

Security feature

An archived 2021 announcement says Secure Capture lets consumers enter card details by phone keypad so agents do not hear or see the card number; it describes integration with PIMS debt collection and CRM payment processing.Read 7 Oct 2026 · pimsware.com

Plans and prices

Every Pims Auto Dialer plan and price →

Where Specifiction places it

• Predictive Dialer Software#17 of 287.5