Plainwise Timewise

Spec sheet

Purpose

Timewise SMS sends confirmations and reminders for callback appointments so callers know when to expect a call.Read 9 Oct 2026 · plainwise.com

Intended users

Plainwise says it builds its products for healthcare practices, including GP practices, pharmacies, dental practices, physiotherapists, and veterinary practices.Read 9 Oct 2026 · plainwise.com

Integrations

Plainwise lists Xelion, Elevate, Voys, Red Cactus, and Juvoly integrations, and offers webhooks, a REST API, and CRM connectors.Read 9 Oct 2026 · plainwise.com

Support

Plainwise says customers can contact support by chat, phone, and email, with a real person usually replying within one working day.Read 9 Oct 2026 · plainwise.com

Headquarters

Zeist, NetherlandsRead 28 Sep 2026 · plainwise.com

Founded

Plainwise says it was founded in 2024.Read 9 Oct 2026 · plainwise.com

Company

Plainwise identifies its legal entity as GewoonAI B.V., located in Zeist, Netherlands.Read 9 Oct 2026 · plainwise.com

Automated messages

After setup, confirmations and reminders are sent automatically when callback appointments are created.Read 9 Oct 2026 · plainwise.com

Automation

Timewise can send a confirmation when an appointment is made and a reminder before the scheduled callback.Read 9 Oct 2026 · plainwise.com

Company founded and location

Plainwise says it was founded in 2024 and is located in Zeist, Netherlands.Read 9 Oct 2026 · plainwise.com

Core Timewise functions

Timewise automates callbacks, call queues, voicemails, SMS, transcription, and analytics for practice telephony.Read 9 Oct 2026 · plainwise.com

CRM integration

Plainwise lists Red Cactus as a CRM connector; its integration page describes access to more than 200 CRM applications and more than 85 telephony platforms through Red Cactus Bubble.Read 9 Oct 2026 · plainwise.com

Custom integrations

Plainwise says custom integrations can be built using its webhooks, REST API, and CRM connectors.Read 9 Oct 2026 · plainwise.com

Delivery tracking

The product page says users can see which messages were delivered and responded to.Read 9 Oct 2026 · plainwise.com

EU data

Plainwise's About page states that its data is in the EU.Read 9 Oct 2026 · plainwise.com

Healthcare security standard

Plainwise says data is processed and stored within the EU in line with GDPR and the Dutch healthcare information security standard NEN 7510.Read 9 Oct 2026 · plainwise.com

Message tracking

The page says users can see which messages were delivered and responded to.Read 9 Oct 2026 · plainwise.com

Optional add-on

Plainwise says SMS is an optional add-on, not a standard feature, and discusses its use during a demo.Read 9 Oct 2026 · plainwise.com

Phone system connection

Plainwise says Timewise connects to an existing phone system without requiring migration.Read 9 Oct 2026 · plainwise.com

Pricing

The SMS page asks how SMS is priced but does not provide a price.Read 9 Oct 2026 · plainwise.com

Pricing availability

The Timewise SMS page invites visitors to book a demo and asks how SMS is priced in its FAQ, but the opened page does not state a price.Read 9 Oct 2026 · plainwise.com

Privacy and compliance

Plainwise's Data Processing Agreement says it processes personal data in accordance with GDPR and maintains technical and organizational measures to protect customer data.Read 9 Oct 2026 · plainwise.com

Security and data location

Plainwise says its data is in the EU and describes its service as GDPR compliant.Read 9 Oct 2026 · plainwise.com

Telephony integrations

Plainwise lists Xelion, Elevate, and Voys as telephony integrations.Read 9 Oct 2026 · plainwise.com

Wider product

Timewise automates callbacks, call queues, and voicemails, and includes transcription and analytics features.Read 9 Oct 2026 · plainwise.com

Where Specifiction places it

• SMS Appointment Reminder Software#21 of 267.4