Pool Guy
getpoolguy.com
What it is
Pool Guy is a mobile and web app for pool service businesses and sole traders to manage customer pools, schedules, chemistry, repairs and billing. It is exclusively for businesses; individual pool owners cannot register or access it. Customer records can contain multiple pools, specifications, service histories, visit logs and photos. Chemical dosage calculators accompany tools for recording water readings, applications and chemistry trends. Businesses can schedule recurring visits, create invoices, track payments and manage repair work orders, parts and profitability; payment processing itself is excluded from billing and revenue tracking. Owner, Admin and Technician roles support team access, and multiple companies can keep subscriptions and data separate. Technicians can record data poolside offline and sync when connectivity returns. The app runs on Android, iOS and web, with requirements including iOS 13 or later, Android 6.0 or later, a modern browser and internet access. New users receive a 30-day free trial that requires payment details and automatically converts to a paid subscription unless cancelled. Subscription tiers set usage limits; exceeding them can restrict features or adding records.
Spec sheet
- Purpose
- Pool Guy is a mobile and web app for pool service companies to manage pools, schedule services, track chemicals and handle repairs.Read 5 Oct 2026 · getpoolguy.com
- Trial
- New users receive a 30-day free trial with payment details required, and the subscription converts automatically to paid unless cancelled.Read 5 Oct 2026 · getpoolguy.com
- Security
- The maker says it uses encryption in transit and at rest, Firebase Authentication, Firebase App Check, Google Cloud infrastructure, password hashing and activity monitoring.Read 5 Oct 2026 · getpoolguy.com
- Support
- The terms list support, legal, privacy, and data protection contact at [email protected], Monday through Friday, 9:00 AM–5:00 PM NZST/NZDT.Read 5 Oct 2026 · getpoolguy.com
- Headquarters
- Whitby, Porirua, New ZealandRead 28 Sep 2026 · getpoolguy.com
- Billing
- The terms describe monthly and annual auto-renewing subscriptions, with mobile payments through Apple or Google and web payments through Stripe.Read 5 Oct 2026 · getpoolguy.com
- Business audience
- The service is exclusively for pool service businesses and sole traders; individual consumers and pool owners cannot register or access the app.Read 5 Oct 2026 · getpoolguy.com
- Chemistry tools
- The app provides chemical dosage calculators and tracks water readings, chemical applications and historical chemistry trends.Read 5 Oct 2026 · play.google.com
- Data handling
- Pool Guy says it processes end-customer data on the service business's instructions and does not use that data for marketing, sell or rent it, or contact end customers directly.Read 5 Oct 2026 · getpoolguy.com
- Data retention
- While an account is active, end-customer data retention is listed as 18 months for Starter, 36 months for Professional, and unlimited for Business; cancelled accounts have a 90-day export window.Read 5 Oct 2026 · getpoolguy.com
- Data retention limit
- While an account is active, end-customer data is retained for 18 months on Starter, 36 months on Professional and without a stated time limit on Business until the user deletes it.Read 5 Oct 2026 · getpoolguy.com
- Integrations and providers
- The privacy policy names Firebase, RevenueCat, Stripe, Sentry, PostHog and app stores as service providers; it does not identify third-party product integrations.Read 5 Oct 2026 · getpoolguy.com
- Offline use
- The app can record data poolside without an internet connection and sync it when connectivity returns.Read 5 Oct 2026 · play.google.com
- Operating requirements
- The Terms list iOS 13 or later, Android 6.0 or later, a modern browser and an internet connection as technical requirements.Read 5 Oct 2026 · getpoolguy.com
- Pool and customer records
- Users can maintain client directories with multiple pools, pool details, service histories, visit logs and photos.Read 5 Oct 2026 · play.google.com
- Pool records
- The app stores pool information and service history, including pool specifications, visits, water testing, chemicals, repairs, notes, and photos.Read 5 Oct 2026 · getpoolguy.com
- Repairs and analytics
- Pool Guy supports repair work orders, parts and profitability tracking, professional reports and profitability analytics.Read 5 Oct 2026 · play.google.com
- Scheduling and billing
- Features include recurring service schedules, invoicing and payment tracking; the Terms clarify that payment processing is excluded from billing and revenue tracking.Read 5 Oct 2026 · play.google.com
- Team access
- The app offers Owner, Admin and Technician roles, and supports multiple companies with separate subscriptions and data segregation.Read 5 Oct 2026 · getpoolguy.com
- Team tools
- The terms describe Owner, Admin, and Technician role-based access levels and support for multi-company accounts with separate subscriptions and data segregation.Read 5 Oct 2026 · getpoolguy.com
- Usage limits
- Subscription tiers determine usage limits, and exceeding them can trigger upgrade prompts, feature restrictions, or blocks on adding records.Read 5 Oct 2026 · getpoolguy.com
Strong points and limits
Strong points
- Supports recurring service schedules and work orders.
- Chemical dosage calculators and history tracking are included.
- Technicians can record data offline.
- Multiple companies can keep data segregated.
Limits
- Payment details are required for the 30-day trial.
- Trial converts to paid unless cancelled.
- Payment processing is excluded from billing and tracking.
- No customer portal is listed.
Who it suits
It suits pool service businesses and sole traders managing customer pools, service visits, chemistry and repairs. It is not available to individual pool owners.
Verdict
Pool Guy combines pool records, scheduling, chemistry tracking, repairs and invoicing for service businesses. Buyers should account for its automatic trial conversion, tier-based limits and the exclusion of payment processing.
Where Specifiction places it
- Pool Service Software#19 of 257.6
