Press'nXPress

Spec sheet

Integrations

Integrations support APIs, webhooks, CRM, help desk, POS, Zapier, Slack, Qualtrics and custom workflows.Read 1 Oct 2026 · pressnxpress.com

Support

Technical support is available through the PXP support team by email or support help desk, with integration assistance and documentation.Read 1 Oct 2026 · pressnxpress.com

Headquarters

Markham, Ontario, Canada; Los Angeles, California, United StatesRead 28 Sep 2026 · pressnxpress.com

Founded

2016Read 28 Sep 2026 · pressnxpress.com

Action workflows

Action Hub can create tasks, alert location managers and synchronize results with reporting systems after low scores.Read 1 Oct 2026 · pressnxpress.com

Analytics dashboard

PXP Insights provides real-time feedback data, customizable reports and mobile-compatible dashboards.Read 1 Oct 2026 · pressnxpress.com

Core product

Press'nXPress is a SaaS platform for real-time, actionable customer feedback.Read 1 Oct 2026 · pressnxpress.com

Data retention

Customer client personal data is automatically deleted from Press'nXPress databases and servers when the customer contract or subscription ends.Read 1 Oct 2026 · pressnxpress.com

Feedback channels

The platform collects feedback through kiosks, apps, SMS, email, digital channels, IVR, signature pads, QR codes and business review sites.Read 1 Oct 2026 · pressnxpress.com

Kiosk connectivity

XPressKiosk uses a built-in SIM card to send feedback data without requiring Wi-Fi.Read 1 Oct 2026 · pressnxpress.com

Mobile access

The PXP mobile application is available on the App Store and Google Play, and the platform works on web-enabled devices.Read 1 Oct 2026 · pressnxpress.com

Pricing limits

The subscription price is customized based on feedback terminals, data collected and required support.Read 1 Oct 2026 · pressnxpress.com

Security encryption

Feedback data is encrypted in transit and at rest, with SSL/TLS used between collectors, servers and reports.Read 1 Oct 2026 · pressnxpress.com

Target customers

The solution is aimed at businesses of all sizes, especially retail, restaurants, hospitality, healthcare, events and education.Read 1 Oct 2026 · pressnxpress.com

Text analytics

Natural language processing classifies comments by sentiment, identifies themes and tracks sentiment changes over time.Read 1 Oct 2026 · pressnxpress.com

Two-factor authentication

PXP supports SMS-based two-factor authentication in addition to passwords.Read 1 Oct 2026 · pressnxpress.com

Plans and prices

Every Press'nXPress plan and price →

Where Specifiction places it

• Customer Experience Management Software#30 of 347.1