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SPECIFICTION
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PropertyMe Tenant Access

propertyme.com.au

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Visit propertyme.com.au
Spec score 7.3 #15 of 24 in Tenant Portal Software

What it is

PropertyMe Tenant Access is a portal for tenants to view tenancy information and handle rental tasks. It can show payments, pending invoices, maintenance, inspections, and other tenancy details. Tenants submit maintenance requests with details, monitor their status, and message their Property Manager; those messages enter the PropertyMe portfolio. MePay supports rent and invoice payments, recurring payment automation, and one-off payments through Tenant Access. The agency’s PropertyMe plan affects which screens tenants see, while MePay account details entered by tenants are not shared with the agency. On computers, tenants use a web browser because there is no Tenant Access computer app. PropertyMe’s mobile app is available through the Apple App Store and Google Play, with listed support for iOS 13.01 or later and Android 9 or later. Customer data is encrypted in transit and at rest using 256-bit SSL. Support includes a knowledge base, email, tickets, live chat, callbacks, training, and a user community.

Spec sheet

Intended users
PropertyMe describes Tenant Access as a portal made for tenants.Read 30 Sep 2026 · propertyme.com.au
Free plan
NoRead 20 Sep 2026 · propertyme.com.au
Integrations
PropertyMe lists integrations including Xero, REI Forms, Inspection Manager, and SyncEzy connections.Read 30 Sep 2026 · propertyme.com.au
Security
PropertyMe says customer data is encrypted in transit and at rest using 256-bit SSL encryption.Read 30 Sep 2026 · propertyme.com.au
Privacy
MePay account details entered by tenants are not shared with the agency.Read 30 Sep 2026 · support.propertyme.com.au
Support
PropertyMe lists a Knowledge Base, email support, support tickets, live chat, callbacks, online training, and a user community as support options.Read 30 Sep 2026 · propertyme.com.au
Headquarters
Sydney, AustraliaRead 28 Sep 2026 · propertyme.com.au
Founded
2013Read 28 Sep 2026 · propertyme.com.au
Computer access
PropertyMe support says there is no Tenant Access app for computers, but tenants can use it in a web browser.Read 30 Sep 2026 · support.propertyme.com.au
Maintenance
Tenants can submit maintenance requests with details and monitor their status in Tenant Access.Read 30 Sep 2026 · propertyme.com.au
Maker background
PropertyMe says it began in 2013 and its head office is in Sydney, Australia.Read 30 Sep 2026 · propertyme.com.au
MePay
MePay supports rent and invoice payments, recurring payment automation, and one-off payments through Tenant Access; the agency’s PropertyMe plan affects the screens tenants see.Read 30 Sep 2026 · support.propertyme.com.au
Messaging
Tenants can message their Property Manager, and messages go into the PropertyMe portfolio.Read 30 Sep 2026 · propertyme.com.au
Mobile app
PropertyMe says its mobile app is available from the Apple App Store and Google Play.Read 30 Sep 2026 · propertyme.com.au
Mobile OS support
The PropertyMe tenant app support page lists iOS 13.01 or later and Android 9 or later as compatible systems.Read 30 Sep 2026 · support.propertyme.com.au
Tenancy information
The portal can show payments, pending invoices, maintenance, inspections, and other tenancy information.Read 30 Sep 2026 · propertyme.com.au
Tenant portal
Tenant Access is a desktop portal for tenants to view information about their tenancy.Read 30 Sep 2026 · propertyme.com.au

Plans and prices

Basic Price not published Trust accounting platform · Unified inbox for email, SMS and chat · Tasks, jobs and inspections · Owner and tenant app with web portal · MePay Direct Debit Read 20 Sep 2026 · propertyme.com.au
Standard Price not published Paperless inspections · 360° inspection photos · Task automation with checklists · Lease renewals · Bank feeds · Xero integration Read 20 Sep 2026 · propertyme.com.au
Advanced Price not published Reply with AiMe · AiMe Comply · Bills AI · API read access Read 20 Sep 2026 · propertyme.com.au
Premier Price not published Group reporting · Dedicated email domain Read 20 Sep 2026 · propertyme.com.au

Every PropertyMe Tenant Access plan and price →

Strong points and limits

Strong points

  • Displays payments and tenancy information
  • Maintenance requests include status tracking
  • Supports recurring and one-off payments
  • Mobile apps for iOS and Android
  • Multiple support channels listed

Limits

  • No free plan
  • No computer application
  • Agency plan changes tenant screens
  • Mobile support starts at iOS 13.01 and Android 9

Who it suits

Tenant Access suits renters who need web or mobile access to tenancy details, maintenance requests, messaging, and online payments. It also fits agencies using PropertyMe’s tenant and property-management services.

Verdict

PropertyMe Tenant Access combines tenancy information, maintenance workflows, messaging, and MePay transactions in web and mobile access. Computer users rely on a browser, and available screens depend on the agency’s PropertyMe plan.

Where Specifiction places it

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