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ReviewFire

reviewfire.com

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Spec score 8.0 #74 of 164 in Review Management Software

Spec sheet

What it does
ReviewFire automates review requests, monitors reviews, and helps businesses manage their online reputation.Read 8 Oct 2026 · reviewfire.com
Free plan
NoRead 21 Sep 2026 · reviewfire.com
Integrations
The integrations page lists Google Business, Mailgun, CSV import, and REST API as live; Facebook, SMS, webhooks, OpenTable, Toast, ServiceTitan, and Dentrix are on the roadmap.Read 8 Oct 2026 · reviewfire.com
Security
The company says data is encrypted in transit with TLS 1.2+ and at rest with AES-256, with role-based access.Read 8 Oct 2026 · reviewfire.com
Support
Starter includes email support, Growth includes priority email support, and Agency / Enterprise includes priority support SLA.Read 8 Oct 2026 · reviewfire.com
Headquarters
Frisco, Texas, United StatesRead 28 Sep 2026 · reviewfire.com
Company
ReviewFire says it is a product of Seota and is based in Frisco, Texas.Read 8 Oct 2026 · reviewfire.com
AI replies
ReviewFire provides AI-drafted response suggestions that the team can approve, edit, and post.Read 8 Oct 2026 · reviewfire.com
Analytics and alerts
Features include sentiment analysis, employee-level insights, and alerts for new reviews, especially negative ones.Read 8 Oct 2026 · reviewfire.com
Google data handling
ReviewFire says it does not use Google user data to train generalized AI models, and sends specific review text to its AI provider on demand for a reply suggestion without retaining it for training.Read 8 Oct 2026 · reviewfire.com
Limits and availability
The pricing page marks Multi-Location as coming soon and lists Starter at 500 requests per month, Growth with unlimited requests, and Agency / Enterprise with unlimited requests.Read 8 Oct 2026 · reviewfire.com
Location limit
1Read 21 Sep 2026 · reviewfire.com
Review requests
The product supports email requests, bulk CSV import, and QR codes for in-person requests.Read 8 Oct 2026 · reviewfire.com
Review sources
Google Business Profile; FacebookRead 21 Sep 2026 · reviewfire.com
Smart routing
Customers rating 4–5 are routed to a Google Business Profile, while ratings of 1–3 go to a private feedback form.Read 8 Oct 2026 · reviewfire.com
Who it is for
ReviewFire describes its audiences as local service businesses, multi-location franchises, healthcare and professional services, and restaurants and hospitality.Read 8 Oct 2026 · reviewfire.com

Plans and prices

Small Business Price not published 1 location Read 21 Sep 2026 · reviewfire.com
Brand Price not published Multi-location review monitoring · Multi-location reporting · SMS review requests · Employee-level feedback gathering · Real-time Google integration Read 21 Sep 2026 · reviewfire.com
Managed Price not published Review and feedback responses handled for you · Escalation process · On-demand reporting · Access to new tools and beta projects Read 21 Sep 2026 · reviewfire.com
Starter $79 a month $63/mo billed annually (save 20%) 1 location · 500 review requests / month · 3 portal user accounts Read 8 Oct 2026 · reviewfire.com
Multi-Location $99 a month 2-10 locations · Unlimited portal user accounts · Coming soon Read 8 Oct 2026 · reviewfire.com
Growth $149 a month $119/mo billed annually (save 20%) 1 location · Unlimited review requests · 10 portal user accounts Read 8 Oct 2026 · reviewfire.com
Agency / Enterprise Priced on request Unlimited locations · Unlimited review requests · Dedicated account manager · Priority support SLA Read 8 Oct 2026 · reviewfire.com

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