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ReviewReply

reviewreplys.com

From $39/mo Free trial WebAPI
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Spec score 8.1 #64 of 164 in Review Management Software

Spec sheet

Product
ReviewReply describes itself as an AI-powered review management platform that generates on-brand replies to Google reviews, flags high-risk or negative feedback, and provides reputation analytics.Read 11 Oct 2026 · reviewreplys.com
Audience
The About page describes ReviewReply as built exclusively for independent restaurant owners.Read 11 Oct 2026 · reviewreplys.com
Free plan
NoRead 22 Sep 2026 · reviewreplys.com
Paid from
39Read 22 Sep 2026 · reviewreplys.com
Security
The privacy policy lists TLS/HTTPS encryption in transit, AES-256 encryption for sensitive data at rest, role-based access controls, regular audits and penetration testing, and breach notification within 72 hours.Read 11 Oct 2026 · reviewreplys.com
Support
The Scale plan includes priority support.Read 11 Oct 2026 · reviewreplys.com
Headquarters
United StatesRead 28 Sep 2026 · reviewreplys.com
AI data use
Review text and configured brand voice and menu data are sent to an AI provider, and the policy says review data is not used to train third-party AI models under current agreements.Read 11 Oct 2026 · reviewreplys.com
AI response assistance
YesRead 22 Sep 2026 · reviewreplys.com
AI search
The platform says it helps locations appear when customers ask ChatGPT, Google AI, and Perplexity for local services.Read 11 Oct 2026 · reviewreplys.com
API status
The API Reference page says the public API is under active development and coming soon.Read 11 Oct 2026 · reviewreplys.com
Brand voice
The AI adapts replies to a business's tone, industry, team, services, star rating, and review sentiment.Read 11 Oct 2026 · reviewreplys.com
Customer recovery
The platform detects upset customers and sends personalized recovery messages before complaints escalate.Read 11 Oct 2026 · reviewreplys.com
Data retention
The policy says account personal information is deleted or anonymized within 90 days of account closure, while review response history is retained for 24 months.Read 11 Oct 2026 · reviewreplys.com
Integration
The privacy policy says ReviewReply receives business names, locations, reviews, and ratings from connected Google Business Profiles through Google's API.Read 11 Oct 2026 · reviewreplys.com
Limits and billing
The site says Starter allows one location and up to 50 AI review replies monthly, Pro allows up to three locations, and annual billing discounts are still in development.Read 11 Oct 2026 · reviewreplys.com
Listings
ReviewReply says it can keep business name, address, and hours accurate across 100+ directories.Read 11 Oct 2026 · reviewreplys.com
Location limit
1Read 22 Sep 2026 · reviewreplys.com
Monitoring alerts
YesRead 22 Sep 2026 · reviewreplys.com
Review sources
Google Business Profile; other review platformsRead 22 Sep 2026 · reviewreplys.com
Setup
The site says users can connect a Google Business Profile in under 60 seconds and complete setup in five minutes without developers or onboarding calls.Read 11 Oct 2026 · reviewreplys.com

Plans and prices

Starter $39 a month $39/month Up to 50 AI review replies/mo · Google Business integration · Basic AI voice training · Email alerts for new reviews · 1 location Read 11 Oct 2026 · reviewreplys.com
Pro $79 a month $79/month Unlimited AI review replies · Google + multi-platform support · Advanced AI voice training · Customer recovery system · Local content generator · Real-time reputation alerts · Up to 3 locations Read 11 Oct 2026 · reviewreplys.com
Scale $149 a month $149/month Everything in Pro · Unlimited locations · Per-location voice profiles · Team access & permissions · Priority support · Monthly reputation report · API access Read 11 Oct 2026 · reviewreplys.com

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